Title: Hotel Brasilia Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3095&destination=Santiago%2C+Santiago+Metropolitan+Region%2C+Chile&selected=18238018&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Brasilia ## Photo gallery for Hotel Brasilia ![Bar (on property) - Hotel Brasilia (Santiago)](https://images.trvl-media.com/lodging/19000000/18240000/18238100/18238018/855ef752.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard - Hotel Brasilia (Santiago)](https://images.trvl-media.com/lodging/19000000/18240000/18238100/18238018/94afab1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Brasilia (Santiago)](https://images.trvl-media.com/lodging/19000000/18240000/18238100/18238018/8ea0cfa9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe - Hotel Brasilia (Santiago)](https://images.trvl-media.com/lodging/19000000/18240000/18238100/18238018/ba96fc85.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Hotel Brasilia (Santiago)](https://images.trvl-media.com/lodging/19000000/18240000/18238100/18238018/57caa020.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Brasilia in Santiago's heart offers free self-serve breakfast and a restaurant with delicious meals. Guests enjoy the sun-drenched terrace or visit the hair salon. The property provides in-room WiFi, luggage storage, and 24/7 front desk service with highly praised staff. ## Reviews 8.0 Very good ## Popular amenities - Breakfast included - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services £38 24 Apr - 25 Apr ## Room options ### Check availability for these dates Tonight [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 9 - Apr 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed City view Showing 1 of 1 room ### View all photos for Junior Suite, 1 King Bed, City View ![Junior Suite, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/19000000/18240000/18238100/18238018/cfc043fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, City View 8.0 Very good 25 reviews - City view - 237 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38850000/38848800/38848761/w3837h2559x0y1-3ffbf7ce_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ola Santiago Providencia, Tapestry Collection by Hilton Providencia - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.4 Exceptional 795 reviews £83 1 May - 2 May [](https://www.expedia.co.uk/Santiago-Hotels-Ugo-Hotel.h38848761.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=377deea4-9dc7-4b17-95e2-1a0330b96c6d&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/16000000/15550000/15544900/15544814/621fc26e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Magnolia Downtown Santiago - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 333 reviews £182 17 Apr - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 951 reviews £81 1 May - 2 May [](https://www.expedia.co.uk/Santiago-Hotels-Pullman-Santiago-El-Bosque.h1690649.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=377deea4-9dc7-4b17-95e2-1a0330b96c6d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Hotel-Brasilia.h18238018.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Hotel-Brasilia.h18238018.Hotel-Information) ## About the area Downtown Santiago, a neighbourhood in Santiago, is home to Hotel Brasilia. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Mapocho Cultural Center and National Museum of Natural History are also worth visiting. [Visit our Santiago travel guide](https://www.expedia.co.uk/Santiago.dx178306) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.43790%2C-70.66742&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=g-XO6eHRNzogH_HHqU4iLmccdpE=) Santo Domingo 2228, Santiago, 8340353 ### What's nearby - ![Museum of Memory and Human Rights](https://images.trvl-media.com/place/6237463/2ab55a73-e8bc-4f2d-be7d-59a6eeed105f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Museum of Memory and Human Rights 17 min walk \- 0.9 miles - ![Palacio de la Moneda](https://images.trvl-media.com/place/6072099/33b460d1-00aa-4894-9449-7dea783efd99.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palacio de la Moneda 19 min walk \- 1.0 mile - ![View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002](https://images.trvl-media.com/place/553248621532374866/94dec5c2-367c-4585-84bd-c2cd5c68f542.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Armas 20 min walk \- 1.1 miles - Plaza Brasil 6 min walk \- 0.4 miles - Santiago Town Square 20 min walk \- 1.1 miles ### Getting around - Cumming Station 3 min walk - Parque Almagro Station 4 min drive - Santiago (SCL-Arturo Merino Benitez) 19 min drive ### Restaurants - Bangkok Restaurante 5 min walk - Café Brasil 2 min walk - La Veggie Fonda 2 min walk - Bohemia Restobar 3 min walk - Merci ## About this property ### Hotel Brasilia Hotel near Costanera Center Take advantage of free self-service breakfast, a terrace and a hair salon at Hotel Brasilia. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - A 24-hour front desk, a porter/bellboy and luggage storage - A front desk safe, a banquet hall and free newspapers - Guest reviews speak highly of the helpful staff Room features All 51 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - 43-inch flat-screen TVs with premium channels - Daily housekeeping, desks and phones ## Similar properties ![Reception](https://images.trvl-media.com/lodging/39000000/38220000/38212000/38211962/59f1e013.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nobile Hotel Estación Central Estación Central - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 761 reviews £43 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=38211962&PinnedHotelID=38211962&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/4000000/3950000/3948500/3948499/c39961f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nobile Inn Santiago Estación Central - Breakfast included - Parking included - Free Wi-Fi - Restaurant 7.8 Good 844 reviews £42 12 Apr - 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Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 681 reviews £56 22 Apr - 23 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=1496&PinnedHotelID=1496&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=18238018&PinnedHotelID=18238018&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=18238018,38211962,3948499,70822989,11792588) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free self-serve breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - TV in common areas ### Family friendly - In-room cot - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Meeting room ### Outdoors - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Banquet hall - Built in 2020 - Designated smoking areas ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 43-inch flat-screen TV with premium cable channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 20.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: USD 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is not required for transport to and from this property ### Property is also known as Hotel Brasilia Santiago Hotel Brasilia Hotel Hotel Brasilia Santiago Hotel Brasilia Hotel Santiago ## Frequently asked questions ### Is Hotel Brasilia pet-friendly? ### How much does it cost to stay at Hotel Brasilia? ### How much is parking at Hotel Brasilia? ### What time is check-in at Hotel Brasilia? ### What time is check-out at Hotel Brasilia? ### Where is Hotel Brasilia located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Brasilia Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Amenities ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 63 8 - Good 50 6 - Okay 27 4 - Poor 9 2 - Terrible 8 ## Reviews Verified ### 8/10 Good #### Alejandro 2 Dec 2025 Liked: Cleanliness, staff & service, amenities Great service, location and amenities. Had no issues. ##### Alejandro Stayed 5 nights in Nov 2025 Verified ### 8/10 Good #### Emilia 13 Jan 2026 Liked: Cleanliness Its a bit mixed, bed was good and conformable, linen was clean but had a stain. Reception was a bit mixed, forst impression wasnt great, two members of staff on the desk, neither said hello, just carried on. No greating nothing, one looked up and my husband said we were checkin in. From that point the female staff was great. Next day at check out, male staff on reception was the same, I went over, nothing, said good morning and male staff finally looked up, and said good morning. In the bedroom, who came up with the idea to add sound effect to the door lock when it opens? At night you can hear them from the corridor. Bedroom window need a darker bind, room shouls be completely dark so you can have a good night sleep. ##### Emilia Stayed 1 night in Jan 2026 Verified ### 4/10 Poor #### Corey 4 Mar 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Photos of the hotel are misleading, also told to not venture out after dark due to safety. The cleaners and staff were lovely, however the location and overall condition of the hotel were a bit off. Convenient having a convenience store on the bottom level, however some of the dance classes were noisy at the bottom level. ##### Corey Stayed 3 nights in Feb 2025 Verified ### 8/10 Good #### Gitte 1 Aug 2023 Liked: Cleanliness, staff & service Friendly and helpful staff. Room were fine. But there wasn't any possibility for eating. The restaurant as well as the bar were closed. ##### Gitte Stayed 3 nights in Jul 2023 Verified ### 10/10 Excellent #### J 15 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities When I arrived at the hotel I was feeling disheartened by what I saw…piles of garbage all over. Inside the hotel was clean, and the lady, Hermana (sp) spoke some English, and was so nice. The room was wonderful, and the bed was so comfortable that I was spend my whole holiday in it. The breakfast was delicious, and plentiful. I usually had a bowl of fruit with cream. Some toast and eggs. The area around the hotel looks very rough, but the people are so kind that it’s impossible to feel uncomfortable. I enjoyed my stay, and will make it a yearly visit ##### J Stayed 4 nights in Jan 2024 Verified ### 10/10 Excellent #### J 10 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities When the driver dropped me off at the hotel I was questioning my choice of hotels. The street looked inhospitable, but the piles of garbage on the sidewalk were gone the next day, and the place was mostly clean. Inside was very clean, and the staff were great. The cleaners came to my room each day and asked if they could clean. There was always someone mopping the main floor which glistened. By the end of my trip I knew the area well, and even a fee people. A 20 minute walk to the main downtown area is perfect. I already plan to return to the hotel Brasilia! ##### J Stayed 7 nights in Jan 2024 Verified ### 4/10 Poor #### Daniel 23 Dec 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities If anything, I praise part of their staff in reception who were approachable, respectful and helpful answering queries. Some were just not that interested and were just there “doing a shift”. The hotel itself needs proper cleaning and good investment to improve doors, windows and others. The area can be dangerous especially in the evenings and nights. Overall, it has potential, but can be an adventure. ##### Daniel Stayed 1 night in Dec 2023 Verified ### 8/10 Good #### Carlos 14 Nov 2024 Just nice place to stay ##### Carlos Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Massiel 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a nice stay, great staff and clean room ##### Massiel Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Dilcia 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good breakfast ##### Dilcia Stayed 6 nights in Dec 2024 Verified ### 8/10 Good #### Auriol 14 Jun 2025 Liked: Cleanliness, staff & service Not bad, but the room suppose to have a fridge. ##### Auriol Stayed 4 nights in Jun 2025 Verified ### 10/10 Excellent #### Angel 29 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and staff. The room was clean and modern. Parking was a great amenity. ##### Angel Verified ### 8/10 Good #### David 4 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place for the money. 25 usd taxi to airport. ##### David Stayed 1 night in Nov 2022 Verified ### 10/10 Excellent #### Rodrigo 18 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly stuff, clean and they were all ways willing to help. ##### Rodrigo Verified ### 6/10 Okay #### Jennifer 28 Mar 2023 #### Ok for a one night An ok one night stay to catch the next transport. ##### Jennifer Stayed 1 night in Feb 2023 Verified ### 10/10 Excellent #### Ka Man Teresa 17 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staffs are very nice to answer questions and provide some informations if need. My teeth was broken in the morning, one of the staff provided me the details of dentist. I m very pleased about that. Thanks for help. ##### Ka Man Teresa Stayed 4 nights in Dec 2023 Verified ### 2/10 Terrible #### Ruben 28 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Never again ##### Ruben Stayed 2 nights in May 2023 Verified ### 6/10 Okay #### PATRICE RICLES 12 Oct 2022 Liked: Cleanliness No comments at all ##### PATRICE RICLES Stayed 5 nights in Oct 2022 Verified ### 2/10 Terrible #### Lelanie 22 Mar 2023 Disliked: Cleanliness, staff & service When we arrived, they told us that Expedia canceled our booking. We never canceled our booking. My last email I received was stating that I have until March 5th to cancel it otherwise it is confirmed. ##### Lelanie Stayed 2 nights in Mar 2023 Verified ### 2/10 Terrible #### ASWIN 28 Nov 2023 Disliked: Cleanliness, staff & service, property conditions & facilities We booked 3 rooms with Mini fridge and microwave, there was only one room given to us with a fridge, no microwave s the microwave which was in the common area was filthy. The toilet paper was placed on the tank as there was no holder. This place does not deserve 1star We paid for service which was not provided inspite of numerous requests, the answer was tomorrow, we were there for 3 nights ##### ASWIN Stayed 4 nights in Nov 2023 Verified ### 4/10 Poor #### J 28 Feb 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Not like the pictures or description The hotel is not quite like what appears in the pictures or description. The hotel is in a bad area. All businesses have steel gates and graffiti. We were warned about walking outside at night. There is no phone in the room. To reach the front desk, you must use your cell phone and call the hotel. That's even on the check-in brochure. Breakfast is scheduled to start at 8am. There is a picture of the breakfast buffet equipment covered in table clothes taken after 8am. They hadn't even started set-up and it was after 8\. Our room didn't have colored pillows or a bed runner/bed scarf. When we walked to the bed, we noticed long black hair and dirt marks on the comforter. We also didn't have a side chair in our room. There was one light on each stand next to the bed but they didn't match. The light fixture on the ceiling above the bed had been taped over with electric tape. The hanging light in the bathroom didn't even have a bulb. It's an open socket. There were two old bath towels & two floor towels for outside the shower in the room. No washclothes for faces or hand towels for drying hands. The hotel description mentions a bar. They have a physical bar structure but not a bar for drinks and socializing.There is a physical bar but it doesn't even have glasses on the shelves so it hasn't been used in a long time. ![Bathroom light](https://a.travel-assets.com/ugc/hotel-reviews/F33168033C7F400E15D1D0EC06720BCB1B8631A41709158924993.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breakfast buffet after 8am. Still not ready](https://a.travel-assets.com/ugc/hotel-reviews/AD32E80E546BEEAA03E7CA7555D42DB1531A0D961709158926351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![No phone in room. Must call hotel from cell phone if you need front desk.](https://a.travel-assets.com/ugc/hotel-reviews/C4E00B8EE14A72DB77544C01CD7FDEA3DE3B326A1709158923834.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Light over bed.](https://a.travel-assets.com/ugc/hotel-reviews/97587B85ED3C7580023BE93DDBB434EDBD7A08211709158922548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### J Stayed 3 nights in Feb 2024 Verified ### 4/10 Poor #### James 23 Oct 2022 Liked: Cleanliness Disliked: Staff & service Without doubt or exaggeration the worst check in experience of any hotel, anywhere in the world. On arrival we were told to wait because the receptionist was dealing with another guest. This guest was not present. Ten minutes later she returned, apparently after leaving to get money. What followed was her tediously slow payment process, including going in and out of the hotel at least twice more. The receptionist never offered to check us in in-between. It was 25 minutes before we were dealt with, also excruciatingly slowly. At no point were we offered a seat, a drink or an apology. The hotel itself is impossible to describe. It feels like a poor reproduction of the hotel in the pictures. It's in a fairly dingy back street. The lobby and breakfast area is massive and eerie with the feel of a disused government building. The room did not look like the photos: it was much more dated with an unusual mix of furniture and old curtains. The bed and bedding were mostly clean apart from a stain. Walls are thin and a gym in the same building is noisy. Housekeeping procedures were baffling: - the bed throw we had removed was taken and a new, dirty one placed on the bed - 2 pillow protectors were replaced with children's cartoon pillowcases. - perfectly good toiletries were thrown away - the bathmat had been taken and not replaced and the hand towel had been draped over the back of the toilet. There was no 'do not disturb' sign. Breakfast was mediocre and not replenished quickly. ##### James Stayed 3 nights in Oct 2022 Verified ### 4/10 Poor #### jeremy 2 Jan 2026 Disliked: Cleanliness, staff & service, amenities Grande chambre mais avec beaucoup de défaut s. Trous dans les murs, parquet qui se sépare, une baignoire sans pouvoir prendre un bain! Côté personnel, impossible de juger tellement ils sont passibles ! Seules les femmes de ménages sont de qualités et accueillantes et qu’il faut remercier. Néanmoins ne pas avoir de panneau ou une lampe ou quelques signal pour justement ne pas déranger serait tellement plus agréable que de se faire réveiller pour savoir si on doit nettoyer la chambre. Isolation au top si on fait un documentaire dans la sexualité ! ça vaut ce que j’ai payé car bien placé ##### jeremy Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Eriana 22 Dec 2025 Liked: Cleanliness, staff & service, amenities O quarto foi conforme o anunciado. Lençóis limpos, quarto agradável. Equipe de limpeza passou todos os dias e limpava, arrumava a cama e limpava banheiro. Equipe muito gentil e atenciosa. Tinha um frigobar no quarto, assim consegui guardar alguns alimentos e bebidas. Bem localizado, está a uma quadra do metrô Cumming da linha verde. ##### Eriana Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Rolando 9 Dec 2025 Liked: Cleanliness, staff & service, amenities el amplio espacio; la tranquilidad y la vista en el 4 nivel. ##### Rolando Stayed 2 nights in Dec 2025 ### Expedia's Latest Trends ### Hotels > - [Hotels in Chislehurst](https://www.expedia.co.uk/Chislehurst-Hotels.d6094796.Travel-Guide-Hotels) > - [Hotels with Balcony in Warwickshire](https://www.expedia.co.uk/Destinations-In-Warwickshire-Hotels-With-Balcony.0-0-d6046233-tHotelswithBalcony.Hotel-Filter-Destinations) > - [Adults Only Resorts & Hotels in Venice](https://www.expedia.co.uk/Venice-Hotels-Adults-Only-Resorts.0-0-d179981-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > - [Hotels near Far Ings National Nature Reserve](https://www.expedia.co.uk/Far-Ings-National-Nature-Reserve-Hotels.0-l659342792355356672-0.Travel-Guide-Filter-Hotels) > - [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > - [Luxury Hotels in Tuebingen](https://www.expedia.co.uk/Tuebingen-Hotels-Luxury-Hotel.0-0-d181220-tLuxuryHotel.Travel-Guide-Filter-Hotels) > - [Hotels in Symi](https://www.expedia.co.uk/Symi-Hotels.d602456.Travel-Guide-Hotels) > - [Upper Cobblestones](https://www.expedia.co.uk/Truro-Hotels-Upper-Cobblestones.h33337408.Hotel-Information) > - [Hotels in Santa Margherita](https://www.expedia.co.uk/Santa-Margherita-Hotels.d6360675.Travel-Guide-Hotels) > - [Hotels with Restaurant in Gretna](https://www.expedia.co.uk/Gretna-Hotels-Hotel-With-Restaurant.0-0-d182776-thotelwithrestaurant.Travel-Guide-Filter-Hotels) > - [Hotel Nodo - El primer hotel de negocios en Chile](https://www.expedia.co.uk/Santiago-Hotels-Hotel-Nodo.h37664345.Hotel-Information) > - [B&B Chollerford](https://www.expedia.co.uk/Chollerford-Bed-And-Breakfasts.d181023-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [wynnresorts Hotels in Las Vegas](https://www.expedia.co.uk/Las-Vegas-Hotels-Wynn-Resorts.0-0-d178276--bWynnResorts.Travel-Guide-Filter-Hotels) > - [Hotels in Dhanmondi](https://www.expedia.co.uk/Dhanmondi-Dhaka-Hotels.0-n553248635976007837-0.Travel-Guide-Filter-Hotels) > - [Adults Only Resorts & Hotels in Antalya](https://www.expedia.co.uk/Antalya-Hotels-Adults-Only-Resorts.0-0-d481-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > - [4 Star Hotels in San Diego](https://www.expedia.co.uk/4Star-San-Diego-Hotels.s40-0-d3073.Travel-Guide-Filter-Hotels) > - [Le Rêve Boutique Hotel](https://www.expedia.co.uk/Santiago-Hotels-Le-Reve-Boutique-Hotel.h3568517.Hotel-Information) > - [All-Inclusive Hotels in Jacksonville](https://www.expedia.co.uk/Jacksonville-Hotels-All-Inclusive-Hotel.0-0-d602997-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > - [Finnair](https://www.expedia.co.uk/Finnair-Flights.cAY.Travel-Guide-Airlines) > - [Flights from Kempton Park (JNB) to Bang Phli (BKK)](https://www.expedia.co.uk/lp/flights/jnb/bkk/johannesburg-to-bangkok) ### Cars > - [Car hire in Combourg](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Combourg.d500443.Car-Hire-Guide) > - [suv Car Hire near Knowsley Safari Park](https://www.expedia.co.uk/SUV-Car-Rentals-In-Knowsley-Safari-Park.d6078867-tSUV.Car-Rental-Guide-Class) ### Activities ### Packages > - [Napo Holidays](https://www.expedia.co.uk/Napo.d6239598.Holidays-City-Breaks) > - [Hong Kong Disneyland® Resort](https://www.expedia.co.uk/Hong-Kong-Disneyland-Resort-Lantau.d6073738.Attraction) > - [Pelekas Beach](https://www.expedia.co.uk/Pelekas-Beach-Ionian-Islands-Region.d6105700.Attraction) ---