expedia

Overview of Crowne Plaza Santiago

Photo gallery

Guest reviews

4.2/5 Very Good
472 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa

Map

Highlights

Popular LocationSanta Lucia Hill12 min walk
Popular LocationParque Metropolitano14 min walk
Popular LocationClinica Santa Maria15 min walk
AirportSantiago (SCL-Arturo Merino Benitez)21 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    Show more
  • Room, 1 King Bed, Non Smoking (Leisure)

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    Show more
  • Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    Show more
  • Standard Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 1 Queen Bed
    Show more
  • Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 1 King Bed
    Show more
  • Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    Show more
  • Room, 2 Queen Beds, Accessible, Non Smoking (WHEELCHAIR)

    Room amenities

    • 301 sq ft
    • Sleeps 3
    • 2 Queen Beds
    Show more
  • Deluxe Suite, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 2 Queen Beds
    Show more
  • Deluxe Suite, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Room, 2 Double Beds, Non Smoking (LOW FLOOR)

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    Show more

About this area

Santiago

Located in Santiago, Crowne Plaza Santiago is in the city centre and near a metro station. Plaza de Armas is a notable landmark, and the area's natural beauty can be seen at O'Higgins Park and Cajon del Maipo. Chilean National Zoo and Fantasilandia are also worth visiting. Spend some time exploring the area's activities, including a ski shuttle.

Visit our Santiago travel guide
Map
Popular Location

What's nearby

  • Santa Lucia Hill - 12 min walk
  • Parque Metropolitano - 14 min walk
  • Clinica Santa Maria - 15 min walk
  • Plaza de Armas - 16 min walk
  • Santiago Town Square - 18 min walk

Getting around

  • Baquedano Station - 3 min walk
  • Santiago Central Station - 5 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive

Restaurants

  • Urbano 136 Restaurant — 1 min walk
  • Trafalgar Bar — 1 min walk

About this property

Crowne Plaza Santiago

4-star Santiago hotel in Downtown Santiago, near Clinica Santa Maria
A restaurant, an outdoor pool and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 293 rooms offer comforts such as pillowtop beds and premium bedding, plus complimentary wireless Internet access and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and coffee/tea makers.
Crowne Plaza Santiago offers 293 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: USD 20 per day
Off-street parking
Return airport shuttle (surcharge)
Local area shuttle (surcharge) up to 22 km
Beach shuttle (surcharge)
Shopping centre shuttle (surcharge)
Ski shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 22 per person
1 restaurant
1 bar
24-hour room service

Things to do

Billiards/pool table
Health club
Outdoor pool
Sauna
Shopping
Spa services
Hot tub

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Portuguese
Spanish

Business services

13 meeting rooms
Business centre
Conference space (16140 square feet)

Outdoors

Pool cabanas (surcharge)
Pool sunloungers

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Down comforter
Free cots/infant beds
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hairdryer

Entertainment

32-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Phone
Safe

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Diners ClubMastercardAmerican ExpressVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Chile regardless of the length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos (CLP)) and present a valid passport along with the migration card that they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 22 per person (approximately)
  • Self-parking fee: USD 20 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Santiago Hotel
Crowne Plaza Santiago
Santiago Crowne Plaza
Crowne Plaza Santiago Hotel
Crowne Plaza Santiago Santiago
Crowne Plaza Santiago Hotel Santiago

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Santiago and receive a full refund?
Yes, Crowne Plaza Santiago offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Santiago cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:30 PM.
Is Crowne Plaza Santiago pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for USD 20 per day.
What time is check-in at this hotel?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Does Crowne Plaza Santiago provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Downtown Santiago, this hotel is within a 15-minute walk of Forest Park and Clinica Santa Maria. Costanera Center and Plaza de Armas are also within 3 miles (5 km). Baquedano Station and Catholic University Station are within a 5-minute walk.

Guest reviews

4.2
Very Good
5 - Excellent
232
4 - Good
165
3 - Okay
46
2 - Mediocre
13
1 - Poor
16
4.4
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.2
Property condition

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

This property is closed as it is under renovation. Showed up to a closed building, the reservation had been transferred to the Intercontinental across town. Didn’t know anything about this, a construction worker had to tell me lol. He wasn’t even working on the property. Lucky me for finding someone to tell me. What a joke..

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This review is for the Intercontinental Hotel. All was great

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan 2020

    1/5

    • Disliked: Staff & service

    Hotel was closed, I did get moved to some other hotel but I would have liked to be informed of the change ahead of time, instead of wasting over 30 minutes to find the new hotel location

    Stayed 1 night in Dec 2019