Title: Le Méridien Santiago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Le Méridien Santiago Relax at the seasonal outdoor pool with cabanas and loungers, or rejuvenate in the spa tub and sauna after exploring nearby Parque Metropolitano. ## Photo gallery for Le Méridien Santiago ![Exterior - Le Méridien Santiago (Santiago)](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/b03ed759.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Le Méridien Santiago (Santiago)](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/62488623.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Le Méridien Santiago (Santiago)](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/97a7f5ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed, City View | Premium bedding, down duvets, pillow-top beds, minibar - Le Méridien Santiago (Santiago)](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/69062491.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Le Méridien Santiago (Santiago)](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/6be8ed65.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Le Méridien Santiago offers a sophisticated retreat with on-site shopping. The international restaurant serves meals all day. Guests enjoy the seasonal outdoor pool with cabanas, and can unwind in the spa tub or sauna while staying connected with in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £63 3 Jan - 4 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 28 - Dec 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3688&PinnedHotelID=3688&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Suite, 1 Bedroom, City View ![Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/3cc4b079.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, City View 8.0 Very good 1 review ### Highlights Separate dining area Air conditioning Connecting rooms available Free cots/infant beds Dining table LCD TV Hypo-allergenic bedding Pillow-top bed - 640 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 1 King Bed, City View ![Classic Room, 1 King Bed, City View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/bf2b2cf0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, City View 8.8 Excellent 6 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding - 323 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Classic Room, 2 Queen Beds, City View ![Classic Room, 2 Queen Beds, City View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/f86d39f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Queen Beds, City View 9.0 Wonderful 7 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding - 323 sq ft - City view - Sleeps 2 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, City View ![Deluxe Room, 1 King Bed, City View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/a1b0ef43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds, City View ![Deluxe Room, 2 Queen Beds, City View | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/10000/3700/3688/d6f78d43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, City View ### Highlights Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding Down duvet Blackout curtains Premium bedding - Sleeps 2 - 2 Queen Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8370000/8362400/8362336/ac27341a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel Santiago - Vitacura Las Condes - Spa - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 1,002 reviews £50 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Santiago-Hotels-DoubleTree-By-Hilton-Hotel-Santiago-Vitacura.h8362336.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=64553763-80ac-4feb-8e15-2266ac0255f4&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5270000/5264100/5264077/1975ae33_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Santiago Vitacura Vitacura - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 910 reviews £80 16 Jan - 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Pool - Breakfast included - Spa - Free Wi-Fi 9.6 Exceptional 681 reviews £285 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Santiago-Hotels-The-Singular-Santiago.h6184225.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=64553763-80ac-4feb-8e15-2266ac0255f4&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Crowne-Plaza-Santiago.h3688.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-Crowne-Plaza-Santiago.h3688.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.43817%2C-70.63737&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MFPk3bTXxOwVh6U8EBTgu45vyS0=) Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 0 #### What's nearby - Lastarria District \- 4 min walk \- 0.3 miles - Pontifical Catholic University of Chile \- 4 min walk \- 0.3 miles - Patio Bellavista \- 7 min walk \- 0.4 miles - Santa Lucia Hill \- 8 min walk \- 0.4 miles - Plaza de Armas \- 16 min walk \- 0.9 miles #### Getting around - Baquedano Station - 3 min walk - Parque Almagro Station - 4 min drive - Santiago (SCL-Arturo Merino Benitez) - 20 min drive #### Restaurants - ‪Bar El Bajo - ‬3 min walk - ‪PortaCafé - ‬4 min walk - ‪Urbano136 - ‬2 min walk - ‪McDonald's - ‬2 min walk - ‪Blasco - ‬1 min walk ## About this property ### Le Méridien Santiago Upscale hotel near Plaza de Armas Located close to Gabriela Mistral Cultural Center and Parque Metropolitano, Le Méridien Santiago provides a corner/local shop, shopping on-site and dry cleaning/laundry services. Hit the slopes at this hotel featuring a ski shuttle. For some rest and relaxation, visit the sauna or the hot tub. The on-site international cuisine restaurant, Urbano 136, offers breakfast, lunch, dinner, light fare and children's meals. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A seasonal outdoor pool, along with cabanas and sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - A reception hall, a TV in reception and a front desk safe - A banquet hall, a water dispenser and wedding services Room features All 291 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Baths or showers, free toiletries and hairdryers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, free infant beds and daily housekeeping ## Similar properties ![Deluxe Double Room | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/13000000/12760000/12754500/12754460/4045fa55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luciano K Hotel Downtown Santiago - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 687 reviews £94 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=12754460&PinnedHotelID=12754460&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 8:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/2000000/1550000/1541200/1541172/f5cc4e32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Santiago Centro Downtown Santiago - 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Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 8.8 Excellent 39 reviews £79 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=83585713&PinnedHotelID=83585713&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/210000/200100/200094/7365aea1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Santiago Hotel and Convention Center Providencia - Pool - Pet-friendly - Kids’ pool - Free Wi-Fi 8.4 Very good 664 reviews £93 23 Jan - 24 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=200094&PinnedHotelID=200094&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/18000000/17100000/17092300/17092237/c52ac6fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sommelier Boutique Downtown Santiago - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 671 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=17092237&PinnedHotelID=17092237&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 22 km - Beach shuttle (surcharge) - Shopping centre shuttle (surcharge) - Ski shuttle (surcharge) - Covered parking on site (USD 12 per day) - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 for adults and USD 15 for children - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Latitude 70 - Urbano 136 ### Things to do - Health club - Hot tub - Sauna - Seasonal outdoor pool - Shopping - TV in common areas ### Family friendly - Grocery/convenience store - In-room cot - Laundry facilities - Rollaway/extra bed (surcharge) - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 13 meeting rooms - 24-hour business centre - Conference centre (16,140 square foot of space) ### Outdoors - Pool cabanas (surcharge) - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Area rugs in room - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Lift - Transfer shower - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 22 floors - At least 10% of profits reinvested in community and sustainability - Ballroom - Banquet hall - No plastic coffee stirrers - No plastic drinking straws - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - 24-hour room service - Espresso maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 1 May to 31 October: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 50 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 40.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 15 for adults and from USD 15 for children - Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3) - Covered self-parking fee: USD 12 per day - Pet fee: USD 50 per accommodation, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from November to April Pool access available from 10:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Crowne Plaza Hotel Santiago Crowne Plaza Santiago Santiago Crowne Plaza Crowne Plaza Santiago Hotel ## Frequently asked questions ### Does Le Méridien Santiago have a pool? ### How much does it cost to stay at Le Méridien Santiago? ### Is Le Méridien Santiago pet-friendly? ### How much is parking at Le Méridien Santiago? ### What time is check-in at Le Méridien Santiago? ### What time is check-out at Le Méridien Santiago? ### Does Le Méridien Santiago provide a shuttle to the airport? ### Where is Le Méridien Santiago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Le Méridien Santiago Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 8.8 Staff & service ### 7.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 259 8 - Good 183 6 - Okay 59 4 - Poor 19 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### GILBERT MENDOZA 6 Dec 2025 Liked: Cleanliness, property conditions & facilities Kudos to Hotel Meridien for having Ms Ana Echeverria and Mr John Freire. They are helpful, friendly and accommodating. A pleasure to stay here. The room is immaculate, food delicious. The Hotel close to Metro yet quiet, safe area. ##### GILBERT MENDOZA Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Laura 5 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Desk Officer Gonzalo was outstanding providing us a great welcoming, tips for the city and staying as well, he made sure to book reservation at a restaurant for us and to upgrade our room due to a A/C malfunction. Great work! ##### Laura Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Amy 15 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities this is not a 4 star hotel, 2 star at best. stained floors, peeling walls and smelly carpet ##### Amy Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Kunal 30 Nov 2025 Disliked: Cleanliness, property conditions & facilities Carpets and room quality was awful. Old tv and no options to streaming services or screen mirror options. Very disappointi g for a "five star" hotel ##### Kunal Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Donald 5 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very helpful and friendly ##### Donald Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Anita 16 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone. ##### Anita Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### RODRIGO 2 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities not clean, insecure area ##### RODRIGO Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Simon 23 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good location ! ##### Simon Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Jia ling 9 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff ##### Jia ling Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Tomasz 29 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The hotel is terrible This isn't a hotel, it's a shambles. It's completely dilapidated, old, and dirty, with carpets caked with grime. Out of three elevators, only one works, and the wait time exceeded 20 minutes. You had to call the front desk to get a poker player to take the elevator up to 22 floors. It's a joke. A miniature cookie as an apology, a joke? I'm surprised a chain like Le Meridien would brand this hotel as a disgrace. for the price they charge the value for money is absurd ![](https://a.travel-assets.com/ugc/hotel-reviews/a799b150-6373-4f95-860e-fb1fde5f4f89-1756459531631.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomasz Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Rodrigo 17 Sept 2024 Liked: Staff & service, property conditions & facilities Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff. ##### Rodrigo Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Randall 13 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!! ##### Randall Stayed 1 night in Feb 2024 ### 8/10 Good #### Patricia 3 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area around the hotel is sketchy as hell. ##### Patricia ### 6/10 Okay #### Grachiia 10 Aug 2022 Liked: Staff & service, property conditions & facilities Good staff, clean and comfortable rooms, but a terrible restaurant, both in terms of cleanliness, the competence of the staff or the quality of the food does not reach the level of a street eatery in Zimbabwe. ##### Grachiia Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Francine 23 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel and staff. We really like this hotel. One of the best so far. It is very close to the main tourist attractions, which allowed us to walk to. However; what we enjoyed the most was the hotel staff. They were so polite and ready to help us with our needs and answering our questions. The two concierge/ bell men were especially helpful in telling is what to visit and how to get there. They also continuously reminded us to be careful for pick pockets and they were right as we met people that were robbed during their stay. Highly recommend to all travelling to Santiago to stay at this hotel. ##### Francine Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Verified traveller 27 Oct 2022 Liked: Room comfort Disliked: Property conditions & facilities #### Needs a makeover The hotel is very tired: decor and tech-wise. Most staff lacked friendliness except Richy, who provided a welcoming touch. ##### Verified traveller Stayed 2 nights in Oct 2022 ### 8/10 Good #### Kevin 13 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards. ##### Kevin Stayed 5 nights in Mar 2024 ### 6/10 Okay #### robert 15 Dec 2023 #### Book directly Don’t book this through hotels.com if you need to make any adjustments. They let me know that because it was third party there was nothing they can do. ##### robert Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Luis 29 Sept 2023 Liked: Staff & service Disliked: Property conditions & facilities Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture. ##### Luis Stayed 2 nights in Sep 2023 ### 8/10 Good #### MARTHA 15 Oct 2023 Liked: Staff & service The building is old and outdated. In the process of been remodeled. The carpets are dirty and stain. Even though the sheets and towels are clean, the whole building look nasty because the carpets. ##### MARTHA Stayed 5 nights in Oct 2023 ### 4/10 Poor #### Ronald 17 Dec 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Hotel is very tired. It is walled in behind guarded heavy security gates. The immediate area is awash in graffiti, and all stores and shops in the immediate area have permanently closed. Carpeting was worn and dirty and toilet did not flush properly. ##### Ronald ### 4/10 Poor #### Gregory 23 Feb 2025 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities #### Unsafe neighborhood. I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here. ##### Gregory Stayed 4 nights in Feb 2025 ### 4/10 Poor #### Jon 5 Jan 2023 Disliked: Amenities, property conditions & facilities It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not. ##### Jon ### 10/10 Excellent #### sandra 10 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está todo bien ![En el paseo de las musas](https://a.travel-assets.com/ugc/hotel-reviews/8a7213ee-5086-4071-8209-af3f81c898ae-1765332922093.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Buena comida ](https://a.travel-assets.com/ugc/hotel-reviews/c142b5b3-b35f-40ef-9193-23f6451ed7c8-1765332926139.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sandra Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Nicole 2 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ##### Nicole Stayed 8 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [ Apartamentos Cortijo del Mar Resort](https://www.expedia.co.uk/Estepona-Hotels-Cortijo-Del-Mar-Resort.h4506296.Hotel-Information) > > [Lakeside Hotels near Lake Garda](https://www.expedia.co.uk/Lake-Garda-Hotels-Lakeside-Hotel.0-0-d6047147-tlakesidehotel.Travel-Guide-Filter-Hotels) > > [Hotels in Bali](https://www.expedia.co.uk/Destinations-In-Bali.d602651.Hotel-Destinations) > > [Aurasia Beach Hotel](https://www.expedia.co.uk/Marmaris-Hotels-Aurasia-Beach-Hotel.h26753570.Hotel-Information) > > [All-Inclusive Hotels in Can Pastilla](https://www.expedia.co.uk/Can-Pastilla-Palma-De-Mallorca-Hotels-All-Inclusive-Hotel.0-n182286-0-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Edinburgh](https://www.expedia.co.uk/Edinburgh-Hotels-Family-Friendly-Hotel.0-0-d6069845-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Mitcham](https://www.expedia.co.uk/Mitcham-Hotels.d6144874.Travel-Guide-Hotels) > > [Hôtel Le Royal](https://www.expedia.co.uk/Paris-Hotels-Hotel-Le-Royal.h564942.Hotel-Information) > > [5 Star Hotels in Kalkan](https://www.expedia.co.uk/5Star-Kalkan-Hotels.s50-0-d6054861.Travel-Guide-Filter-Hotels) > > [Lyndene Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Lyndene-Hotel.h24302420.Hotel-Information) > > [Steigenberger Coraya Beach - Adults Friendly 16 Years Plus](https://www.expedia.co.uk/El-Quseir-Hotels-Steigenberger-Coraya-Beach-Adults-Friendly-16-Years-Plus.h980299.Hotel-Information) > > [Hyatt Centric Las Condes Santiago](https://www.expedia.co.uk/Santiago-Hotels-Hyatt-Centric-Las-Condes-Santiago.h19860705.Hotel-Information) > > [Hotels with Hot Tubs in Darlington](https://www.expedia.co.uk/Darlington-Hotels-Hotels-With-Hot-Tubs.0-0-d4619-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels with Parking in Scarborough](https://www.expedia.co.uk/Scarborough-Hotels-Hotel-With-Free-Parking.0-0-d5680-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Sunshine Hotel](https://www.expedia.co.uk/Santorini-Hotels-Sunshine-Hotel.h20374774.Hotel-Information) > > [Hotels in Paralimni](https://www.expedia.co.uk/Paralimni-Hotels.d180436.Travel-Guide-Hotels) > > [Holiday Parks United Kingdom](https://www.expedia.co.uk/United-Kingdom-Holiday-Parks.d190-aaHolidayParks.Travel-Guide-Accommodation) > > [Leonardo Hotel Liverpool](https://www.expedia.co.uk/Liverpool-Hotels-Jurys-Inn-Liverpool.h1847250.Hotel-Information) ### Flights > [Flights from Los Angeles (LAX) to San Francisco (SFO)](https://www.expedia.co.uk/lp/flights/lax/sfo/los-angeles-to-san-francisco) > > [Flights from Perth (PER) to Tuban (DPS)](https://www.expedia.co.uk/lp/flights/per/dps/perth-to-denpasar) > > [Flights from Birmingham (BHX) to Peshawar (PEW)](https://www.expedia.co.uk/lp/flights/bhx/pew/birmingham-to-peshawar) > > [Flights from Norwich (NWI) to Southampton (SOU)](https://www.expedia.co.uk/lp/flights/nwi/sou/norwich-to-southampton) ### Cars ### Activities ### General > [Visit Comarruga](https://www.expedia.co.uk/Comarruga.dx603013) ---