Title: Acero Apartment Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9588042&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Acero Apartment Apartment in Santiago with outdoor pool and fitness centre ## Photo gallery for Acero Apartment ![Outdoor pool - Acero Apartment (Santiago)](https://images.trvl-media.com/lodging/10000000/9590000/9588100/9588042/a5732dc6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi - Acero Apartment (Santiago)](https://images.trvl-media.com/lodging/10000000/9590000/9588100/9588042/fbbfed2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi - Acero Apartment (Santiago)](https://images.trvl-media.com/lodging/10000000/9590000/9588100/9588042/56a1b2de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi - Acero Apartment (Santiago)](https://images.trvl-media.com/lodging/10000000/9590000/9588100/9588042/71a0aa42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 1 Bedroom | 1 bedroom, rollaway beds, free WiFi - Acero Apartment (Santiago)](https://images.trvl-media.com/lodging/10000000/9590000/9588100/9588042/40bfa12a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies At Acero Apartment, you can look forward to a terrace, a garden and laundry facilities. In addition to a gym, guests can connect to free in-room WiFi. ## Reviews 8.2 Very good ### Entire apartment 1 bedroom1 bathroomSleeps 3312 sq ft ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Laundry room - Gym - Outdoor space ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Acero Apartment Apartment in Santiago with outdoor pool and fitness centre Along with an outdoor pool, this smoke-free apartment building has a fitness centre and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. The apartment features a kitchen, free WiFi and a TV. This apartment offers 12 accommodations. Accommodation at this 3-star apartment has kitchens with kitchenware and utensils. Bathrooms include a combined bath/shower unit. This Santiago apartment provides complimentary wireless Internet access. Recreational amenities at the apartment include an outdoor pool and a fitness centre. ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Limited on-site parking - Wheelchair-accessible parking available ### Kitchen - Cookware, dishware, and utensils - Microwave ### Bedrooms - Bedroom - Rollaway/extra bed: USD 5 per day ### Bathroom - 1 bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch TV ### Outdoor areas - Garden - Terrace ### Laundry - Laundry facilities ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Smoke-free property ### Services and conveniences - 24-hour front desk - Concierge services - Tour and ticket assistance ### Location highlights - Near a metro station ### Things to do - Gym ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 12 units - Garden ## Similar properties ![Deluxe Apartment | Premium bedding, down duvets, memory-foam beds, individually decorated](https://images.trvl-media.com/lodging/106000000/105710000/105701100/105701086/3d53e437.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Santa Rosa Spot by Andes+ Downtown Santiago - Pool - Kitchen - Free Wi-Fi - Gym 9.2 Wonderful 25 reviews £47 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=105701086&PinnedHotelID=105701086&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/5000000/4100000/4099700/4099653/3a135405.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Angamos Downtown Santiago - Breakfast included - Free Wi-Fi - 24/7 front desk 8.4 Very good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4099653&PinnedHotelID=4099653&HadPinnedHotel=true®ionId=-1&adults=2) ![TV](https://images.trvl-media.com/lodging/108000000/107100000/107096000/107095927/c074f802.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tinka Providencia - Breakfast included - Free Wi-Fi - Air-conditioning - 24/7 front desk 9.6 Exceptional 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=107095927&PinnedHotelID=107095927&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, free WiFi](https://images.trvl-media.com/lodging/115000000/114850000/114843200/114843119/9a184d40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urbano Ñuñoa Ñuñoa - Pool - Parking included - Free Wi-Fi - Laundry room 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=114843119&PinnedHotelID=114843119&HadPinnedHotel=true®ionId=-1&adults=2) ![Urban Nest Apartment | Living area | 32-inch Smart TV with digital channels, streaming services](https://images.trvl-media.com/lodging/111000000/110840000/110832700/110832647/02a74b64.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Amélie Downtown Santiago - Kitchen - Washing machine - Free Wi-Fi - Parking available 9.6 Exceptional 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=110832647&PinnedHotelID=110832647&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Interior](https://images.trvl-media.com/lodging/123000000/122160000/122150100/122150051/384415ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oceana Suites San Isidro Downtown Santiago - Kitchen - Free Wi-Fi - Microwave - Living/dining area £62 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=122150051&PinnedHotelID=122150051&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/115000000/114240000/114235800/114235721/64d45635.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamento Chic San Isidro Downtown Santiago - Kitchen - Washing machine - Free Wi-Fi - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=114235721&PinnedHotelID=114235721&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/115000000/114440000/114430600/114430600/766a3ffa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Moneda Residency Downtown Santiago - Pet-friendly - Free Wi-Fi - Laundry room - Outdoor space 4.0 2 reviews £23 19 Mar - 20 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=114430600&PinnedHotelID=114430600&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Outdoor dining](https://images.trvl-media.com/lodging/109000000/108610000/108602600/108602560/93b3a524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamento Urbano en Santiago Downtown Santiago - Kitchen - Washing machine - Free Wi-Fi - Parking available 7.4 Good 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=108602560&PinnedHotelID=108602560&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Interior](https://images.trvl-media.com/lodging/118000000/117640000/117631200/117631164/7247e01f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### collection R 1 Downtown Santiago - Kitchen - Free Wi-Fi - Air-conditioning - Gym [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=117631164&PinnedHotelID=117631164&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9588042&PinnedHotelID=9588042&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9588042,105701086,4099653,107095927,114843119) ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 15 Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: USD 20 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 5.00 per day. ### Smoking Smoking is not permitted ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: USD 15 (subject to availability) - Late check-out fee: USD 20 (subject to availability) - Rollaway bed fee: USD 5.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Acero Apartment Santiago Acero Apartment Acero Santiago Acero Apartment Santiago Acero Apartment Apartment Acero Apartment Apartment Santiago ## About the area Located in Downtown Santiago, a neighbourhood in Santiago, this apartment is near a metro station. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. National History Museum and Fantasilandia are also worth visiting. [Visit our Santiago travel guide](https://www.expedia.co.uk/Santiago.dx178306) [View more Apartments in Santiago](https://www.expedia.co.uk/Santiago-Apartments.d178306-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.44926%2C-70.64700&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bZFyOrqQf9f16iac687l_9m4xoI=) San Francisco 335, Santiago, Region Metropolitana, 8330252 ### What's nearby - ![Santiago Metropolitan Region showing street scenes](https://images.trvl-media.com/place/553248621532374551/c95a7ba3-5cc7-4fd8-a72c-3eb3c0757b24.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Barrio París-Londres 7 min walk \- 0.4 miles - ![University of Chile which includes a statue or sculpture and street scenes as well as a large group of people](https://images.trvl-media.com/place/6071697/11a5b232-ac7f-4194-9a80-d9951785df83.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Chile 9 min walk \- 0.5 miles - ![Santa Lucia Hill featuring street scenes, heritage elements and heritage architecture](https://images.trvl-media.com/place/6072103/03218e46-98aa-4e55-9493-e4fa3aec55cd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Lucia Hill 12 min walk \- 0.7 miles - ![Palacio de la Moneda showing a garden and a city as well as a large group of people](https://images.trvl-media.com/place/6072099/33b460d1-00aa-4894-9449-7dea783efd99.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Palacio de la Moneda 13 min walk \- 0.7 miles - ![View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002](https://images.trvl-media.com/place/553248621532374866/94dec5c2-367c-4585-84bd-c2cd5c68f542.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Armas 17 min walk \- 0.9 miles ### Getting around - Parque Almagro Station 6 min walk - University of Chile Station 11 min walk - Santiago (SCL-Arturo Merino Benitez) 21 min drive ### Restaurants - La Pipa de Serrano 3 min walk - Papa John's 3 min walk - Casino de Cabos y Carabineros 3 min walk - Restaurant Kinsa Maran Kiru 4 min walk - Oceanikasushi 4 min walk ## Frequently asked questions ### Does Acero Apartment have a pool? ### Is Acero Apartment pet-friendly? ### How much is parking at Acero Apartment? ### What time is check-in at Acero Apartment? ### What time is check-out at Acero Apartment? ### Where is Acero Apartment located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Acero Apartment Reviews ## Reviews ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 66 8 - Good 47 6 - Okay 21 4 - Poor 9 2 - Terrible 5 ### 8.2 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 8.4 Property conditions & facilities ## Reviews ### 2/10 Terrible #### Rolando 13 Dec 2020 Disliked: Room comfort, communication #### Terrible servicio, no hay comunicacion Terrible, hice la reserva por emergencia, nunca pude comunicarme con nadie del apart hotel, cuando llegue al lugar me indicaron que no podian pasarme ninguna llave porque nadie les habia indicado nada, llame infinitas veces y no me contestaron para darme una solucion, tuve que buscar otro hotel casi en el toque de queda ##### Rolando Stayed 1 night in Dec 2020 ### 2/10 Terrible #### Verified traveller 27 Nov 2020 Disliked: Cleanliness, amenities, property conditions & facilities, communication Pesimo servicio si ya no esta funcionando ese establecimiento deberian eliminarlo de sus paginas ##### Verified traveller Stayed 1 night in Nov 2020 ### 4/10 Poor #### Stéphane 1 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Décevant Appartement pas propre, communication très difficile avec propriétaire. Piscine sale, et fermée un autre jour. Seul point positif très central. ![](https://a.travel-assets.com/ugc/hotel-reviews/8AA63AC739E03F71266CD56A49607F03D9ED807B1577915574328.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31DD50C384AA22C6F079B82209AC9163052803151577915599331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stéphane Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Philippe 30 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Appartement sale à notre arrivée et infesté de cafards. Nous avons informé le propriétaire que nous n'avons jamais pu rencontrer. Nous communiquons par whatsap et quand nous essayons une conversation directe il ne répond pas donc pas moyen de parler avec lui. Le premier jour il s'est juste permis d'envoyer, en notre absence, une personne pour changer le linge de lit qui était couvert des taches et asperger l'appartement de produit insecticide anti cafards, bonjour l'odeur en rentrant !!! Nous n'avons pas réussi à obtenir le changement d'appartement car soit il nous contacte toujours quand nous sommes absents soit il ne répond pas à nos appels. Pour couronner le tout, il s'est permis de prélever sur notre carte de crédit le montant de la location alors qu'il était convenu que nous paierons sur place en monnaie locale ou dollars. Nous n'avons pas de justificatifs ni détail de la somme prélevée et ignorons à quoi elle correspond, nous lui avons demandé, pas de réponse. Innocemment nous espérions une visite de la part du propriétaire et une remise sur le prix en raison du désagrément car nous avons du " partager" notre appartement avec saleté, Cafards et installations en mauvais état sans que jamais personne ait fait un etat des lieux pour le constater et sans avoir obtenu satisfaction. L'ensemble est plus que déplorable. Le deuxième jour il prétendait envoyer les amis avec qui nous voyageons dans un autre établissement deux rues plus loin pour louer leur appartement à personne ##### Philippe Stayed 2 nights in Dec 2019 ### 8/10 Good #### kent 5 Dec 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Nice stay even with riots outside the door The hotel(apartment) is located in the center of Santiago. We visited in a period of protests and tasted the real life of Chileans ( teargas, riots, burning barricades, and the joy of celebration after presidents speach of defeat).as for the apartments themselves- everything you need to stay! The owner was very kind, and answered promptly when we asked, providing assistance ( in choosing excursions, in finding a rental car). Santiago - thank you we had a great time in a time of troubles! ##### kent Stayed 4 nights in Nov 2019 ### 8/10 Good #### PEDRO 20 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Bueno pero deben mejorar mas Bien pero la localización en mi caso me resultó difícil acceso, los pro buena atención y limpieza los contra colchón un poco duro y almohadas viejas en buena condición pero un poco manchadas el hervidor y tostador de pan con poco mantenimiento y sucios con sarro del agua y pan viejo tostado ##### PEDRO Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Gabriella 22 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O apartamento é excelente! Como o da foto, super limpo, localização ótima. Consegui fazer a maioria das coisas a pé, ou de metro, que era super perto! Tem mercadinho, padaria bem do lado. Wi-fi funcionando super bem, e água quente também. Recomendo e voltaria a me hospedar lá. ##### Gabriella Stayed 1 night in Sep 2019 ### 8/10 Good #### wagner jose 22 Aug 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Super Recomendo, Confortável, Limpo e Wi-Fi Top!!! O ApartHotel é otimo, Limpo, Organizado, Cama boa e cheirosa, muitas cobertas, TV com Netflix, Wi-Fi super bom, cozinha bem organizada com eletrosdomésticos e utensílios, banheiro grande, secador, varal e banheira (que não usei porque NÃO tinha tampa do ralo pedi na recepão e não fui atendido) em resumo, muito bom local. TIVE UM PROBLEMA COM PAGAMENTO QUE COBROU NO CARTÃO, ONDE GOSTARIA DE PAGAR EM EFETIVO (acabei pagando as taxas absurdas do cartão) Reclamei e INFELIZMENTE ficou por assim, paguei e pronto! ##### wagner jose Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Thamara 22 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Igual al anuncio Muy bueno, todo ordenado. Nada que decir, es igual a la descripción del anuncio ##### Thamara Stayed 1 night in May 2019 ### 8/10 Good #### Katerina 22 Apr 2019 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Jättefin lägenhet med bra läge Fin och fräsch lägenhet med allt som låg nära huvudgatan och en supermarket bara runt hörnet. Superbra. Personalen i receptionen är inte de som har hand om lägenheten du hyr utan det är en reception för ett lägenhetskomplex där inte alla lägenheter tillhör acero apartment vad jag förstod det som. De pratar bara spanska och tar inte betalt eller ansvarar. Vissa av dem är trevliga andra ganska otrevliga. De trevliga var väldigt behjälpliga men funkade bara för att jag talar spanska. Kommer en kille och vill ha betalt han knackar på dörren och det är han som ansvarar för din bokning. Stort minus är att poolen aldrig är öppen! Tips! ta hissen till 21 våningen, gå till trapporna och gå upp på taket och se solnedgången. Akta bara så inte dörren stänger sig så man blir utelåst. Tips 2, i en av lådorna i köket fanns kartor över staden. Vi märkte detta sista dagen. Tips 3 om jag inte minns fel står det inte acero apartment på huset utan kola efter gatunumret. Förvänta dig inte svar från kontaktpersonen på en gång man får whatsapp nummer men extremt långsam på att svara. ##### Katerina Stayed 4 nights in Apr 2019 ### 8/10 Good #### Simone Firmino Soares 27 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom No geral foi boa, aconteceu uma coisa muito chata, enquanto não estávamos no quarto, o anfitrião entrou no quarto e trocou uma cama de solteiro por um sofá, nossas coisas estavam todas em cima desta cama, ele tirou tudo e passou para este sofá, eu questionei e foi dito que não precisávamos... Achei invasivo demais e desrespeitoso, havia pertences íntimos expostos na cama, poderia pelo menos aguardar nosso retorno. A entrada no quarto era por codigo. ##### Simone Firmino Soares Stayed 2 nights in Mar 2019 ### 8/10 Good #### Jose Carlos 24 Mar 2019 Liked: Staff & service, property conditions & facilities, room comfort Equanto a estadia tudo ok. Sentir falta de mais utensílio de cozinha tipo; panelas. Tinha apenas uma. ##### Jose Carlos Stayed 2 nights in Mar 2019 ### 8/10 Good #### Maria Teresa 1 Mar 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Recomendable En cuanto servicio no puse excelente porque en el anuncio dice que cuenta con aire acondicionado y solo tiene ventiladores. También aclaro que ese día refresco la noche por lo que no tuvimos inconvenientes ##### Maria Teresa Stayed 1 night in Feb 2019 ### 10/10 Excellent #### cristian 5 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cómodo y lindo departamento Muy cercano al centro y comida ##### cristian Stayed 3 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller 21 Jan 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was easy and accommodated our slightly early arrival ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### Mariane 10 Aug 2018 Liked: Cleanliness, room comfort #### Fine I was only passing by Chile after coming back from Australia to Brazil, so it was a very short staying only for two nights. I am used to pay by credit card with in the site and had never to worry about payment in person at any place, so this rules about payment were not fine for me (although I was advised by email before the cancelation date). There is no service, neither reception (also pre advised) but he concierge help was fine. All apartments are non smoking, but they allow smoking at the balcony, what was terrible for me and my allergies. There isn´t air conditioner at the apartment only a heate, which was very needed in a 3° night. Summing up it was fine for the purpose and price. ##### Mariane Stayed 2 nights in Aug 2018 ### 8/10 Good #### Taís 7 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Bom apartamento. Boa localização, apartamento agradável mas no último dia os elevadores não funcionaram. Precisamos descer oito andares de escada com malas . ##### Taís Stayed 4 nights in Jun 2018 ### 10/10 Excellent #### RP, San Fransisco 30 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Property close to Centro by foot The property is in the central location (Aveneda) and 15 minute drive to the tallest building in Latin America. It's comfortable for the location and price. ##### RP Stayed 1 night in Jun 2018 ### 8/10 Good #### Verified traveller 18 Jun 2018 Liked: Property conditions & facilities, room comfort #### Agradable lugar con detalles Es un departmento bastatante comodo y en un sector tranquilo, bastante acogedor, estuve dos noches pero los ubicoa detalles que tenía es que hay cucarachas, el primer dia vi 3 y ya el segundo día como 10 y algunas bastantes grandes, por otro lado la ropa de cama se veía bastante usada, fuera todo estaba muy bien ##### Verified traveller Stayed 2 nights in Jun 2018 ### 8/10 Good #### Verified traveller 11 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### SOLICITE CAMBIO DE FECHA ESTADIA Hola, no pude hacer uso de él, por motivos personales. Solicite cambio de fecha, pero no obtuve respuesta. Nora ##### Verified traveller Stayed 1 night in Jun 2018 ### 4/10 Poor #### Verified traveller 1 Jun 2018 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service The apartment itself was clean. Only thing lacking is heat but they gave us a space heater which was quite effective. A couple of things to watch out for though: 1\. the guy at the front desk when we checked in does not speak English and was also not very nice when we tried to check in at 11 am - he kept insisting we come back at 2 pm even though our room turned out to be available 2\. the check in process was pretty shady - the confirmation email Acero sends clearly stated that foreigners staying less than 60 days did not need to pay 19% VAT and foreigners who paid in foreign currency did not need to pay the VAT. However, when we checked in, we were told that 1) the email was wrong and that even if staying less than 60 days, we still needed to pay the VAT (we were only staying for one night), 2) that they would only take foreign cash because apparently their credit card machine only does Chilean currency, and 3) he entered an inflated exchange rate when doing the calculations (638 Chilean pesos per USD instead of the official rate of 628 Chilean pesos per USD at the time). Our original quoted rate of $48 all of a sudden ballooned into $57 for the night ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### Jimena, Córdoba, Argentina 22 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable and stylish, very convenient Perfect place for a getaway to Santiago. Clean, modern, very complete. ##### Jimena Stayed 2 nights in Apr 2018 ### 10/10 Excellent #### LUCIANO 5 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom. Bem organizado e bem localizado. ##### LUCIANO ### 10/10 Excellent #### NHON 22 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great apartment hotel in Santiago This apartment is centrally located with shops and restaurants nearby and about 15 minutes walking from the metro. The room is very clean and in great condition. I highly recommend this apartment hotel to anyone who wishes to have a great vacation in Chile. ##### NHON ### 10/10 Excellent #### NHON 21 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Apartment Hotel in Santiago, Chile Acero Apartment is centrally located with shops and restaurants nearby. It takes about 15 minutes to walk from Acero Apartment to the Metro. The room is clean, spacious, comfortable and quiet. I definitely will come back to this apartment. ##### NHON Stayed 1 night in Mar 2018 ---