Dining

Reviews of La Casa Rosada

2 out of 5
La Casa Rosada
No. 755 Aguilera, Entre Pizarro & Hernan Cortes, Santiago de Cuba

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Eva

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I reserved this place for a friend of mine and his girlfriend , I paid two nights , He came and at the second day the owener told him that he will need to move to a new place. The water didn't work , and then we realized that the owener wanted to rent for another bigger group of friends... Incredible. Any ways he found a solution and send my friend to another place ( Wich was so dissapointed)
Stayed 2 nights in Aug 2023
Response from José Manuel on 31 Aug 2023
The problem with the water supply was real, there were no other guests as you say. They relocated to a better and more expensive place as you recognize. La Casa Rosada will always treat its guests with respect. We are sorry for your incorrect interpretation of what happened. Kind regards.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2021
Response from La Casa Rosada on 27 Jul 2023
Será un placer recibirlos siempre en La Casa Rosada Saludos cordiales José Manuel

6/10 Okay

Olivier

Travelled with partner
La personne en charge de la réception est vraiment froide et rigide. La maison est gérée comme une forteresse. Il y a une cuisine commune mais les gens qui réservent avec Expedia n'ont pas le droit de s'en servir. Séjour somme toute agréable car l'hébergement est bien situé dans le centre de Santiago de Cuba.
Stayed 3 nights in Jul 2023
Response from La Casa Rosada on 27 Jul 2023
Cher Olivier. Si vous pouvez louer toute la Casa Rosada si vous le souhaitez, dans votre cas vous n'avez payé qu'une chambre et vous avez demandé à Mme Carmen d'utiliser toute la maison pour le prix d'une chambre. Avec nos meilleures salutationsJosé Manuel

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Signora Carmen è stata molto disponibile e tutte le mattine ci ha fatto trovare il caffè (sorpresa graditissima). Ci ha anche indicato la spiaggia di Siboney, che a me è piaciuta tantissimo: carina per chi non vuole la sabbia, ma fare snorkelling con barriera corallina e vedere pesci a pochi metri dalla riva; è stata un'esperienza magnifica. C'è anche un ristorante che propone l'aragosta.
Stayed 2 nights in Jul 2023
Response from La Casa Rosada on 27 Jul 2023
Serán siempre bienvenidos en La Casa Rosada Saludos cordiales José Manuel

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from José Manuel on 24 Feb 2023
Excelente huésped, será siempre bienvenido en La Casa Rosada

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from José Manuel on 17 Feb 2023
Buenas tardes Ernesto Serás siempre bienvenido en La Casa Rosada, recibirás el mejor precio de acuerdo con la temporada Saludos cordiales José Manuel

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa piccola e semplice ma molto accogliente, curata, essenziale e pulita. La signora Carmen estremamente gentile e disponibile. Ci torneremo sicuramente
Response from Carmen on 2 Feb 2023
Excelentes huéspedes, Serán siempre bienvenidos en La Casa Rosada