Ratings based on 21 verified reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 2 Aug 2019
Very cute and well-located. Very close to the Cathedral and many restaurants.
Comment from Hotel Management
2 Aug 2019 by Atalaia, Hotel Management
Thank you so much for you kind words.It has been a plesure to have you in Atalaia. Kind regards
5 out of 5
by a verified traveller

Posted 28 Apr 2019
Ideal place to enjoy Santiago: clean, well located and stylish
Comment from Hotel Management
1 May 2019 by María, Hotel Management
Many thanks for your kind wods. Have a good day!
4 out of 5
by a verified traveller

Posted 3 Sep 2018 on Hotels
Comment from Hotel Management
5 Sep 2018 by Irene, Hotel Management
Muchas gracias por su valoración. Un saludo
5 out of 5
by a verified traveller

Great location with attentive staff

Posted 25 Jun 2018 on Hotels
Modern B&B just inside old city wall. However, a fridge is advertised as being in delux room which is not accurate a fridge is available in the basement breakfast area. Bathroom and shower is not for everybody, quite compact and open. We had to leave early on our last day and breakfast was 0800-1030hrs, but staff provided a ‘picnic’ pack that morning for our departure. Much appreciated!
Comment from Hotel Management
3 Jul 2018 by Irene, Hotel Management
Thank you very much for your fantastic words Peter!It has been a pleasure to have you in Atalaia!We try to make our guests feel like home!!We hope to see you soon again!Have a great day!Kind regards
5 out of 5
by a verified traveller

Nice, central appartment

Posted 5 Jun 2018 on Hotels
We stayed in the family apartment at the top of the building for four people. The room was spacious, clean and well equipped with a LG smart TV with Netflix and Amazon pre-loaded. The receptionist was friendly and offered to prepare our breakfasts as we left too early for the official breakfast time. The location is fab and a mere 7 minutes walk to the cathedral. There is also 24 hour coffee, which is a real perk. Can definitely recommend.
Comment from Hotel Management
7 Jun 2018 by Irene, Hotel Management
Thank you very much for yours words!! It has been a pleasure to have you in our hotel!It is a satisfaction to listen that.We always try to our guest feel like home. Best regards.
5 out of 5
by a verified traveller

. Romantic stay and visut

Posted 30 Mar 2018 on Hotels
All was great. Excellent location, nice room, friendly staff
Comment from Hotel Management
30 Mar 2018 by Irene, Hotel Management
Thank you very much for yours words!!It is a pleasure to have guests like you!! Have a great day! Regards.
3 out of 5
by Diane

Great location & clean, however....

Posted 7 Oct 2017 on Hotels
Our adult son an my husband and I stayed here for 3 nights. Rooms #1 (a single) and #2 (a double) are very small. Room #2 has a glass bathroom which is uncomfortable to say the least, when 2 people are in the room! Room #1 has a bunk bed and can sleep 2. A very nice breakfasts room.
Comment from Hotel Management
27 Oct 2017
Thanks for share your experience. We are sorry that you did not like them, we have more spacious rooms and maybe more suitable for your options. In the web they have available the photographs in which these characteristics are specified, we feel that they have not chosen what they were looking for
4 out of 5
by alison

Nice convenient hotel

Posted 6 Jul 2017 on Hotels
Nice convenient hotel
Comment from Hotel Management
9 Jul 2017
Many thanks for your kind words, good week! Isabel
5 out of 5
Recommended
for Everyone
by a verified traveller

Great location, new and clean. Highly recommend

Posted 16 May 2017
Staff were great, breakfast from 8-12 with a good selection of cold and sweet. Coffee and water available any time. Room was small like most European rooms but very new, clean and modern. Right on the edge of old town, discounted parking (10 Euros/day) very close by. Great value, can't say anything negative.
Comment from Hotel Management
9 Jul 2017 by Isabel, Hotel Management
Thank you very much for your kind words, especially for the staff, on behalf of the whole team, thanks again for valuing our work
5 out of 5
Recommended
for Everyone
by a verified traveller from Mexico

Just perfect!

Posted 5 May 2017
Incredibly well located, close to the center of the city but not in tne middle of the noise! Great service. The ladies attending in the two shifts could not be nicer. The rooms are wonderful: clean, nice, well-lit and large for European standards.