Reception

Reviews of Estudios Aranzazu

2 out of 5
Estudios Aranzazu
Mies del Valle, 4, Santander, Cantabria

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 222 reviews" "
Rating 8 - Good. 95 out of 222 reviews" "
Rating 6 - Okay. 52 out of 222 reviews" "
Rating 4 - Poor. 29 out of 222 reviews" "
Rating 2 - Terrible. 13 out of 222 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Fabiola

Travelled with partner
Liked: Cleanliness
The accommodation was very good for the price, location was quite central and it had a 24h reception.
Stayed 3 nights in Oct 2023

8/10 Good

Svetlana

Liked: Property conditions & facilities
I had a pleasant stay at this hotel, especially considering the reasonable price. My only suggestion would be to provide an iron for guests, which would enhance the overall experience. The staff were friendly, polite, and always ready to assist.
Stayed 4 nights in Sep 2023

10/10 Excellent

Aiste

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really great staff, made us feel welcome!
Stayed 3 nights in Sep 2023

6/10 Okay

Kristin

Travelled with group
Liked: Cleanliness, property conditions & facilities
There was NO air conditioning available in the hotel room. There was NO housecleaning service for three days stay.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Sermsak

We will give it a miss next time!!
Dated decoration and shower room. Lack of kitchen facilities. Good reception staff. Not worth staying here again next time.
Stayed 2 nights in Apr 2023

8/10 Good

John

Stayed 1 night in Sep 2022

2/10 Terrible

Patrick

Business traveller
Disliked: Cleanliness, room comfort
WASTE
This hotel is a complete waste of time, confirned my booking along with hotels.com the emails from the hotel and hotels.com saying that they can't honour the booking and recommend3d another hotel which i booked, then 5 hours later emailed me saying they can honour the booking after i had booked the other hotel, they charged me and will not refund my payment, complete rip off merchants, stay well clear of this hotel shambles
Stayed 1 night in Jul 2022

10/10 Excellent

margaret

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was perfect good location and very friendly room was a lovely size and bed very comfortable the only thing was the shower was very small if you were bigger than a size 14 you wouldn't fit
Stayed 1 night in May 2022

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, room comfort
Nice
Everything was nice. No complaints. It had a comfortable bed.
Stayed 1 night in Apr 2022

8/10 Good

joe

Liked: Cleanliness, room comfort
Comfortable budget friendly accommodation
Very reasonably priced accommodation, comfortable and in a decent location. Friendly helpful staff. The only downside was no sheets changed in a 5 day stay, would have been good to have 1 change.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent place with most things in order. Shower head at 2 meters high in a loose fitting is not a good idea.
Stayed 2 nights in Aug 2021

4/10 Poor

MAUREEN

Liked: Cleanliness
Disliked: Room comfort
Gives basic a new meaning
The room is clearly old and dingy, with chipped kitchenette cabinet, worn countertop, and 2 burner cooktop that did not heat properly. No appliances were provided, not even an electric water kettle.The window looked directly into the neighbor's window and had no curtains, so the heavy metal shade had to be kept pulled down. With no other window or ventilation that made the room dark, hot and stuffy. No fan was provided. Utensils were minimal. The photo did not represent the reality. I could not recommend this accommodation.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍 Great place, freindly staff, perfect location. Good stay for good price 👍
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location convenient to everything - bus/train stations, cafes, bakeries, supermarkets, museums. Half a block from a long pedestrian walkway. Great to be able to cook. Price is very good and staff very friendly and helpful. Only minus - Noise from other guests.
Stayed 3 nights in Jun 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santander Trip
Santander is a great place to see and the apartments were in a great location, everything was within walking distance.
Stayed 7 nights in Oct 2018

6/10 Okay

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was well kept and clean. Unfortunately the bed was hard and the building was very noisy. I could hear every tap/ shower running and every door closing. It sounded like the hotel was very active all night, whether that was a once off the night I stayed or not, I don't know. but the place is echoey, has lots of rooms and needs dome soundproofing.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Very slow service to check in
Stayed 3 nights in Sep 2018

4/10 Poor

Bee, New York City

Disliked: Staff & service, property conditions & facilities, room comfort
Minimal care of property. No air ventilation. Not a comfortable place.
Stayed 1 night in Aug 2018

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good English spoken at reception. Room was disappointing. Very hot, no fan and very noisy outside particularly as we had to have the window open at all times. A good 40 minute walk to the central attractions and at least the same again to the beaches. The local buses are, however, very good. The room does not have enough facilities to allow you to self cater. We barely managed breakfast each morning. But the fridge with ice box was useful. There are some local bars and restaurants which were ok. Not much English spoken, as per the rest of this area of Spain, but people were very accommodating. Good wi fi. Overall I probably wouldn't book here again due to the location and the hotel facilities.
Stayed 5 nights in Aug 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located, near to many restaurant and transport services.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Expected more. It says they have parking available and they do, but you have to walk for about 10 min and is a public parking (Plaza de Méjico). The space, specially the bathroom is really small. Other than that it was clean, people is friendly, is a walk away from the city. It was my first experience with this type of rental as I usually go to hotels, maybe that’s the reason for my disappointment.
Stayed 4 nights in Jul 2018

8/10 Good

DB, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Staff very friendly and let us leave bags before and after check in. Room clean, modern and perfect for few nights. Great area close to bars, shops and restaurants. Would defo recommend.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness
small studios convenient to everything
The small apartment had everything I needed. The two negatives were the noise and smoking rooms nearby. A great location for a first time visit.
Stayed 6 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good vaue for money
The hotel is very good for the money I paid. Very clean, comfy beds, nice staff speaking english. Bit far from the beech, but situaled near shops and cafes. I recommend staying there! Anna
Stayed 3 nights in May 2017

8/10 Good

Cali, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to downtown area
Our room was very clean. The shower is very very small but apart from that everything else was cozy. The staff and customer service was ok, not rude but at the same time not friendly just civil, which is ok.

6/10 Okay

george, edinburgh

Liked: Cleanliness, staff & service
City centre studio.
Decent budget studios in town centre with access to plenty of cafes & supermarkets. S.C. facilities are basic but u can cook a decent meal on the hop plates. No kettle so boil water in a saucepan.Rooms cleaned daily & are spotless.

10/10 Excellent

Frank, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one
It was great, Spanish hospitality, always incredibily nice

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away
Worse experience with staff. Hotel is a boarding house. Hidden costs as well.

8/10 Good

Keith, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a few days
Better value than a normal hotel room, decent size with small kitchen. Bathroom a little small but it all looks quite new. Area has a lot of shops and bars, and bus stop very close. 20 minute walk to airport bus.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasant experience in this two star hotel.
Staff have little or no English and are not enclined to assist. Room smelt of staleness and heavy industrial disinfectant. No aircon or fans in the room. Cleaning staff appeared to do their best in the circumstances. It is an old building that has been poorly refurbished. Would never stay ther again.

8/10 Good

Francois, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, staff were friendly and willing to assist with directions and recommendations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value studio hotel.
Great value accommodation. A basic hotel room with kitchen facilities included. Suitable for travellers on a limited budget as you can prepare your own meals. The staff were very friendly and helpful. The town of Santander is a lovely place to visit, with great value restaurants, beautiful walks over the hills and some wonderful beaches.

10/10 Excellent

kattana, weston super Mare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santander stop-over
Very convenient as just off a shopping area, lots of supermarkets to buy food to cook in room. No microwave, but 2 hot plates. No electric kettle, but we took our own. Had to keep windows closed at nights as motorised street cleaner operated until 3a.m. but ok when windows closed. room very clean as was bedlinen. All receptionist very helpful as was cleaners. car park up the road, book through hotel at 10 euros for 24 hours instead of 16 euros. Shouldn't need the car as everything within walking distance, unless staying longer & wish to sight see. No.2 bus goes to beach & back. lunch time meals reasonable, but most places serve more snack type food in evening.

8/10 Good

Iga, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean apartment
Had a very pleasant stay with Estudios Aranzazu. The apartment was basic, but had everything we needed, was very clean and serviced every day. The reception staff were all nice and the building well presented. Would definitely stay again, if in Santander.

2/10 Terrible

john., glasgow/ scotland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel over view
Looked ok on arrival. Room dirty even after cleaner had been in on two occasions. Human waste coming through metal plate on floor bathroom flooding. Dishes in kitchen filthy. Terrible noise from street 24 hours .

2/10 Terrible

john glasgow/Sc

Disliked: Cleanliness, property conditions & facilities, room comfort
Garbage/sewerage coming through toilet floor . room filthy Reception lady very nice .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment in the city centre for 6days
I was waiting for my house to become available for me to move into and wanted an apartment so I would be able to cook for myself and not have to pay a lot for cooked food or live on takeaways. Check in took a longer time than I thought it should have but I was happy with the apartment. It was just me in the room and the double bed was very comfortable and the heating was very good, some would say too good, but it was simple to work. The shower was inconveniently shaped and quite small but the bathroom was well-lit and i had no other problems with it. The room would have been better with a hairdryer but I may have been able to request one from reception. The lighting wasn't the best in the room but not bad and the blinds blocked out the light well in the mornings. The only bad thing about sleeping there was how easy it was to hear other people in their apartments. The Aparthotel is in a great location though, not for its views but for convenience, i.e going into town or getting buses or getting food.

10/10 Excellent

María de las Mercedes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Me gustó mucho
Stayed 3 nights in Nov 2023

6/10 Okay

MARIA ANGELES

Stayed 3 nights in Oct 2023

6/10 Okay

MEDARDO

Stayed 2 nights in Oct 2023

4/10 Poor

Naidy

Disliked: Cleanliness
El apartamiento está bien , pero no es nada higiénico ; pésimo para mi gusto . No repetiría
Stayed 4 nights in Oct 2023

4/10 Poor

Miguel Ángel

Disliked: Cleanliness, property conditions & facilities
Demasiado ruido,pequeño cuarto de baño,no cambian las toallas si no las pides cada tres días y el aparcamiento fatal.
Stayed 5 nights in Oct 2023

10/10 Excellent

michelles

Liked: Cleanliness, property conditions & facilities
Tranquilo y agradable
Stayed 1 night in Oct 2023

10/10 Excellent

JOSÉ ANTONIO

Liked: Cleanliness, room comfort
La estancia bien
La estancia y atención muy buena. Todo bien, por poner alguna pega, la próxima vez que vaya, llevare la mia, no sé por qué pero no pude tomar café, por lo demás están muy bien situados a 10 min de cualquier sitio que quieras ir, sobre yodo el hospital de Valdecilla que es donde teniamos que ir y la playa a 10 min en bus que se coge alli mismo y con un montón se combinaciones. Volveremos otra vez...seguro
Stayed 5 nights in Oct 2023

10/10 Excellent

Rosario

Travelled with family
Liked: Room comfort
Fenomenal
La acogida de la recepción fenomenal, el estudio agradable, estuve tres dia y la verdad que muy bien, centrico, autobuses al lado, se puede ir andando a muchos sitios. Lo único que como no hacen limpieza, si vas más de tres dias no se como se apaña uno. Mi experiencia muy buena.
Stayed 2 nights in Sep 2023

8/10 Good

Minerva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El lugar está súper céntrico, un espacio pequeño pero cómodo, las personas de recepción muy amables
Stayed 2 nights in Sep 2023

8/10 Good

Francisco

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

BENI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Ruhig
Stayed 2 nights in Sep 2023