Title: Pestana Quinta do Arco Nature & Rose Garden Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pestana Quinta do Arco Nature & Rose Garden Hotel Mediterranean guesthouse with free breakfast and rooftop terrace ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/3dad0734.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa, 1 Bedroom (Duplex) | 1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/94c63611.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, 1 Bedroom | Private kitchen | Microwave, stovetop, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/3ac605fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Villa, 1 Bedroom (Duplex) | 1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/e3b759e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/c66a2816.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pestana Quinta do Arco Nature & Rose Garden Hotel offers a serene ocean escape. Relax in the lush garden, lounge by the pool, or visit the library and arcade room. Multilingual staff assist with exploring historic sites, and free self-parking adds convenience. 8.2 Very good ## Popular amenities - - Breakfast included - Pet-friendly - Housekeeping - Laundry - Air conditioning £82 includes taxes & fees 8 Dec - 9 Dec ## Room options ### Check availability for these dates Tonight [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6411417&PinnedHotelID=6411417&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 4 of 4 rooms ![Villa, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/90c2a333.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Free cots/infant beds - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed and 1 Double Sofa Bed ![Villa, 1 Bedroom (Duplex) | 1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/e3b759e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 Bedroom (Duplex) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Free cots/infant beds - 323 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Studio, Garden View | 1 bedroom, Egyptian cotton sheets, memory-foam beds, minibar](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/d3e938aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Garden View 8.8 Excellent 6 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Free cots/infant beds - 194 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Studio (Side Sea View) | View from room](https://images.trvl-media.com/lodging/7000000/6420000/6411500/6411417/daeaae8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (Side Sea View) 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Individually decorated Fireplace Air conditioning Free cots/infant beds - 194 sq ft - Partial sea view - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantana-Hotels-Pestana-Quinta-Do-Arco-Nature-Rose-Garden-Hotel.h6411417.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantana-Hotels-Pestana-Quinta-Do-Arco-Nature-Rose-Garden-Hotel.h6411417.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.82436%2C-16.95300&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zuUa6TIKecTR6EU7nnxmzs_NFC4=) Sítio da Lagoa, Arco de S. Jorge, Santana, 9230-018 #### What's nearby - Laurisilva of Madeira - 1 min drive - 0.8 miles - Caves of Sao Vicente and Volcanism Center - 14 min drive - 6.9 miles - Porto Moniz Natural Pools - 38 min drive - 18.4 miles - Madeira Botanical Garden - 53 min drive - 23.8 miles - CR7 Museum - 54 min drive - 28.9 miles #### Getting around - Funchal (FNC-Cristiano Ronaldo) - 38 min drive #### Restaurants - ‪Colmo - ‬11 min drive - ‪Venda Nova - ‬13 min drive - ‪Restaurante Baía dos Juncos - ‬14 min drive - ‪Bragado's II - ‬11 min drive - ‪Cabo Aéreo Café - ‬6 min drive ## About this property ### Pestana Quinta do Arco Nature & Rose Garden Hotel Upscale guest house by the ocean At Pestana Quinta do Arco Nature & Rose Garden Hotel, you can look forward to free continental breakfast, a corner/local shop and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room. Other perks at this guest house include: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - A billiards/pool table, a TV in reception and ATM/banking services - Luggage storage, tour/ticket information and multilingual staff Room features All guest rooms are individually furnished, and feature comforts, such as fireplaces and furnished balconies, as well as thoughtful touches, such as air conditioning and separate sitting areas. More amenities include: - Childcare services and free infant beds - Egyptian cotton sheets, memory foam beds and day beds - Bathrooms with rainfall showers and shower/bath combinations - 40-cm TVs with cable channels - Separate sitting areas, separate dining areas and recycling ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/2000000/1430000/1422800/1422754/7875bd01.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solar de Boaventura São Vicente - Pool - Hot tub - Breakfast included - Parking included 9.0 Wonderful 231 reviews £114 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=1422754&PinnedHotelID=1422754&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2700000/2691800/2691759/e07197d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Alto Boutique Hotel Ponta do Sol - 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Pool - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 41 reviews £106 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=68601519&PinnedHotelID=68601519&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free continental breakfast available daily 8:00 AM to 11:00 AM ### Things to do - Arcade/game room - Billiards/pool table - Library - Outdoor pool - TV in common areas ### Family friendly - Arcade/game room - Grocery/convenience store - In-room babysitting - In-room cot - In-room microwave - Laundry facilities - Living room - Outdoor pool - Separate bedroom - Separate in-room dining area ### Conveniences - ATM - Grocery/convenience store - Laundry facilities - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 431 square feet of conference space ### Outdoors - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Built in 2003 - Designated smoking areas - Fireplace in lobby - Mediterranean architecture ## Room amenities ### Bedroom - Blackout drapes - Day bed - Egyptian cotton sheets - Free cot - Memory foam mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Towels provided ### Entertainment - 40-cm TV with cable channels ### Food and drink - Cookware, dishware, and utensils - Hob - Microwave - Minibar - Separate dining area ### More - Access via exterior corridors - Air conditioning - Desk - Fireplace - Individual decor - Individual furnishings - Living room - Phone - Recycling - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 9:00 AM - 6:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 30 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 30 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Quinta Arco Nature Rose Garden Resort Pestana Santana Quinta do Arco House Santana Quinta do Arco Santana Quinta Arco Nature Rose Garden Resort Pestana Quinta Arco Nature Rose Garden Pestana Santana Quinta Arco Nature Rose Garden Pestana Quinta do Arco by Pestana Quinta do Arco Nature Rose Garden Resort by Pestana Pestana Quinta Arco Nature Rose Garden Resort Santana Pestana Quinta Arco Nature Rose Garden Resort Pestana Quinta Arco Nature Rose Garden Santana Pestana Quinta Arco Nature Rose Garden Pestana Quinta do Arco Nature & Rose Garden Hotel Santana Pestana Quinta do Arco Nature & Rose Garden Hotel Guesthouse Guesthouse Pestana Quinta do Arco Nature & Rose Garden Resort Pestana Quinta do Arco Nature & Rose Garden Resort Santana Quinta do Arco by Pestana Quinta do Arco Nature Rose Garden Resort by Pestana Quinta do Arco ## Frequently asked questions ### Does Pestana Quinta do Arco Nature & Rose Garden Hotel have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Pestana Quinta do Arco Nature & Rose Garden Hotel? > As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Pestana Quinta do Arco Nature & Rose Garden Hotel on 8 Dec 2025 start from £82.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Santana-Hotels-Pestana-Quinta-Do-Arco-Nature-Rose-Garden-Hotel.h6411417.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Pestana Quinta do Arco Nature & Rose Garden Hotel pet-friendly? > Yes, this guest house allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Pestana Quinta do Arco Nature & Rose Garden Hotel? > Self-parking is free at this property. ### What time is check-in at Pestana Quinta do Arco Nature & Rose Garden Hotel? > Check-in start time: 3:00 PM; check-in end time: 6 PM. Late check-in is available during limited hours. ### What time is check-out at Pestana Quinta do Arco Nature & Rose Garden Hotel? > Checkout is at noon. ### Where is Pestana Quinta do Arco Nature & Rose Garden Hotel located? > Situated by the ocean, this guesthouse is 1.5 mi (2.4 km) from Laurisilva of Madeira and within 9 miles (15 km) of Eglise de Jesus-Bom Senhor and Santana Traditional Houses. Igreja Matriz de Santana and Kartódromo do Faial are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pestana Quinta do Arco Nature & Rose Garden Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 44 8 - Good 34 6 - Okay 13 4 - Poor 2 2 - Terrible 7 ### 8.0/10 Cleanliness ### 8.2/10 Staff & service ### 8.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 6/10 Okay #### Leslie 11 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Beautiful location, but hotel overall feels quite dated. Our room smelled very musty and we had difficulty airing it out. The pool area was nice. ##### Leslie Stayed 3 nights in Oct 2025 ### 8/10 Good #### Verified traveller 22 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice and happy stay A very nice stay with full of beautiful flower smells. ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Nathan 12 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was great would come again ##### Nathan Stayed 8 nights in Aug 2024 ### 6/10 Okay #### Caitlin 7 Sept 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities After reading previous reviews, I made sure to book a newly renovated room in hopes of having a more comfortable bed than previous guests described. Unfortunately, our bed was very hard and did not allow for a restful night of sleep. The gardens are beautiful, staff was kind, and the room was tastefully decorated. ##### Caitlin Stayed 3 nights in Sep 2025 ### 8/10 Good #### NANCY 18 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The property was very nice and we were well received ##### NANCY Stayed 1 night in May 2024 ### 10/10 Excellent #### Thomas 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with plants everywhere. A place to relax and chill amongst butterflies and plants! Staff and kind and attentive. Management respond to any issues (our frying pan needed replacing and they did after I fed it back. Breakfast has a good variety. The restaurant is nothing massively remarkable but a great thing to have close by as there are not many other places to eat in the area within walking distance. ##### Thomas Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Olaf 29 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Paradise Place ##### Olaf Stayed 28 nights in Nov 2024 ### 10/10 Excellent #### Oleg 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful surroundings ##### Oleg Stayed 1 night in Mar 2024 ### 8/10 Good #### Nic 13 Mar 2024 Liked: Cleanliness, amenities Loved the atmosphere - breakfast could be more diverse ##### Nic Stayed 9 nights in Feb 2024 ### 10/10 Excellent #### Krisztina 14 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property with a nice rose garden and amazing nature. ##### Krisztina Stayed 3 nights in Nov 2022 ### 6/10 Okay #### DAVID 20 Jul 2025 Liked: Cleanliness #### Like staying at your aunts house Lovely gardens sine of the rooms seemed like they might be from the 1970s which is quaint staff was friendly and minimal our cottage room had no fan and minimal lights it was a interesting experience felt very much like living here 40/50 years ago. The ground are extensive lovely gardens the restaurant food was really good just prepare to wait as three staff are serving but again super friendly and food was great ! Just add fans to the old cottages and maybe upgrade the electrical a bit and it’s a nice stopover … the sound of the birds alone is a reason to stay magical but not luxury ![](https://a.travel-assets.com/ugc/hotel-reviews/2eddab44-4e9b-4c54-8fab-630b96bbc19f-1753025975262.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a44472b-ce68-47cb-83f2-47309b840b35-1753025981362.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c39d66f9-1c43-457a-a54d-187a9e816df1-1753025992133.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DAVID Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Paul 28 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, location! Nice pools, garden and views. Only bathroom could have an upgrade. All the rest was perfect. ##### Paul Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### Charly 21 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfort en pracht Absolutely a beautiful accommodation. The houses are surrounded by a green paradise. They have all the luxury you need. It’s quiet, peaceful and beautiful ! Oh and “Bowtie cat” in the restaurant is so cute.. ![](https://a.travel-assets.com/ugc/hotel-reviews/FD8CD5288A1234DB0CCB25317C25E034B784CD181700527606929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66A5C6197FB3A12685812D9D15AEC2F67D036BC01700527607643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ABA6E480DAE26CCC07D90B29313E25EC9EF514941700527604206.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charly Stayed 7 nights in Nov 2023 ### 10/10 Excellent #### William Gary 29 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the hammock on our porch! The rose garden was beautiful. Our porch had a view of the sea and the mountains. It was nice to have a separate sitting area and the weather was beautiful to enjoy sitting out on the porch. ##### William Gary Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Chao Yin Hannah 2 Oct 2024 Liked: Cleanliness, staff & service The beautiful flowers and plants in the facility were wonderful! Going for a swim in the pool near the reception was amazing, especially against the mountainous backdrop. The rotation is also gorgeous and worth checking out! Starting here was like staying at a beautiful nature museum. The two reception staff who served us were extremely helpful and friendly. They allowed us to check out one hour later than usual and invited us to continue using their facilities and amenities after checkout! ##### Chao Yin Hannah Stayed 1 night in Oct 2024 ### 8/10 Good #### Mercedes 30 Mar 2025 Liked: Cleanliness, staff & service, amenities The location of the hotel is absolutely beautiful. The views of the surronding mountains and gardens all over the property really make you feel part of nature. The lobby, outdoor pools, and walkways are well kept and clean. The parking lot is direcrly across the road and private which is great. Westward up the main road is a great resturant for dinner. Only concern is that the smaller 1 room villas are in much older condition compared to some of the other stay options on the property. They have everything you need, but there is lots of evidence of wear. The larger multiroom villas on the north west side of the property seem much newer. ##### Mercedes Stayed 1 night in Mar 2025 ### 6/10 Okay #### Ziad 7 Jan 2025 Liked: Cleanliness, staff & service Beautiful gardens and surroundings, but very cold inside the villa. The kitchen was well-equipped with dishes and cutlery, but no salt, coffee, tea, etc. Not at all what I was expecting from a 4-star hotel. Overall, it was not good value for money. ##### Ziad Stayed 1 night in Jan 2025 ### 6/10 Okay #### christine 6 Jun 2024 Liked: Staff & service, amenities The villas have horrible beds I had 3 night stay in villa 1 and by second night my back was so sore I was dreading to sleep on that bed … I called front desk and was told I could move to studio for 3rd night … studio was much nicer and bed excellent .. the studio was cheaper and they said could not refund my money so they gave voucher for dinner at next door restaurant .. the grounds are amazing staff very good … avoid villas dirty old and beds horrible!! ##### christine Stayed 3 nights in Jun 2024 ### 4/10 Poor #### Verified traveller 22 Jul 2025 Disliked: Cleanliness, property conditions & facilities #### Usine à touristes - besoin d'une grande rénovation Grande déception sur cet établissement... On dirait plutôt un camping muni de bungalows, qui brasse les touristes à tour de bras, malgré des hébergements vétustes, pas très propres et moyennement confortables. Le petit-déjeuner fut le pire que nous ayons consommé durant notre voyage à Madère. Nous avons un avis mitigé sur le service car ça dépendait de la personne... Les points positifs sont la végétation avec des passages bien fleuris et plutôt bien entretenus, la Roseraie qui est jolie, les piscines bien entretenues, et le village dans lequel est situé l'hôtel qui est très sympathique à visiter. C'est vraiment dommage, le lieu à du potentiel. Le groupe Pestana devrait considérer la rénovation des hébergements au lieu de nous faire du green washing sur les économies d'eau, avec des petites pancartes dans chaque pièce pour nous rappeler de bien faire attention à nos consommations. Ces pratiques servent avant tout à réduire leurs coûts (et donc optimiser les profits) plutôt que de faire du bien à la planète. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 6/10 Okay #### Erik 9 Jun 2025 Disliked: Property conditions & facilities Fijne uitvalsbasis, oud verblijf, basic en prima ##### Erik Stayed 10 nights in Apr 2025 ### 8/10 Good #### Priska 15 May 2025 Liked: Cleanliness, staff & service, room comfort #### Wanderferien Wunderschöne Gartenanlage, geräumiges Studio mit Terrasse. Restaurant separat an der Strasse vorne. Geringe Speiseauswahl. ##### Priska Stayed 2 nights in May 2025 ### 10/10 Excellent #### Dennis 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities We travelled in the off season (early March) and really enjoyed our stay. Our room had a garden view and it was perfect. We strolled through every pathway in the property and for a flower/garden/rose lover it would be absolutely amazing in the summer when everything is in bloom. Our check-in greeting and encounters with staff were always polite and cheerful and breakfast was perfect every morning. We would happily stay here again. ##### Dennis Stayed 8 nights in Feb 2025 ### 8/10 Good #### SEBASTIAN 3 Oct 2024 Liked: Staff & service Disliked: Property conditions & facilities Nettes Hotel gutes Personal die Umgebung ist sehr schön. Sauber machen sie leider nicht so gut…. ##### SEBASTIAN Stayed 9 nights in Sep 2024 ### 8/10 Good #### John 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Mooie accommodatie met erg vriendelijk personeel en erg behulpzaam We hebben via het hotel een auto gehuurd en geen borg en geen problemen achteraf Op loop afstand onze ontbijt en in de avond kan je daar perfect eten Mooi bloementuin rond om de huisjes Prachtige eiland Huur wel een auto want anders kom je nergens ##### John Stayed 9 nights in Sep 2024 ### 6/10 Okay #### Mounia 13 Sept 2024 Liked: Property conditions & facilities Disliked: Staff & service Le complexe est magnifique en soit, dans une forêt tropical avec en plus accès à la Roseraie inclus, c'est un vrai plus. MAIS, le service et la qualité des installations en chambre ne mérite pas plus qu'un trois étoiles. Je dirais même que l'hôtel est du standing d'un trois étoiles et la 4ème est dûe au magnifique contexte. Nous avions une chambre dans les nouvelles maisons (heureusement car certains se plaignaient de l'odeur de moisie dans les anciennes maisons. Le lit est confortable mais l'hygiène laisse un peu à désiré. L'humidité reste dans la chambre en tout cas. Le petit déjeuner est simple et pas digne d'un 4 étoiles encore une fois. La qualité des produits mérite d'être revue et j'ai pu constaté un poil dans les papayes et le beurre de cacahuète... Il est possible de demander le petit déjeuner à emporter, il est gratuit pour votre dernier jour mais payant pour les autres jours au prix de 7,5€ par chambre. Il est vraiment copieux. Le complexe dispose de deux piscines non chauffées et de deux parkings (un devant l'entrée de l'hôtel qui est vite remplis et un second dans l'enceinte en passant par l'arrière où nous avions chaque fois trouvé une place même le soir). Somme toute, je recommande cet hôtel pour quelques nuits mais dans les nouvelles maisons. ##### Mounia Stayed 7 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Pestana Carlton Madeira Ocean Resort Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Carlton-Madeira-Ocean-Resort-Hotel.h14327.Hotel-Information) > > [Hotel Alto Lido](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Alto-Lido.h1413064.Hotel-Information) > > [The Views Monumental](https://www.expedia.co.uk/Funchal-Hotels-The-Views-Monumental.h918494.Hotel-Information) > > [Royal Savoy - Ocean Resort - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-Royal-Savoy-Ocean-Resort-Savoy-Signature.h1193965.Hotel-Information) > > [Hotel Girassol - Suite Hotel](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Girassol.h2335234.Hotel-Information) > > [Reid's Palace, A Belmond Hotel, Madeira](https://www.expedia.co.uk/Funchal-Hotels-Reids-Palace.h11185.Hotel-Information) > > [Pestana Promenade Ocean Resort Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Promenade-Ocean-Resort-Hotel.h2864999.Hotel-Information) > > [Hotel Madeira](https://www.expedia.co.uk/Funchal-Hotels-Hotel-Madeira.h3891890.Hotel-Information) > > [The Views Oasis - Family Friendly](https://www.expedia.co.uk/Santa-Cruz-Hotels-Four-Views-Oasis-Hotel.h918495.Hotel-Information) > > [Allegro Madeira - Adults Only - Member of Barceló Hotel Group](https://www.expedia.co.uk/Funchal-Hotels-Allegro-Madeira-Adults-Only.h1548302.Hotel-Information) > > [Pestana Casino Park Ocean and SPA Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Casino-Park-Ocean-And-SPA-Hotel.h14349.Hotel-Information) > > [Pestana Porto Santo Beach Resort & Spa](https://www.expedia.co.uk/Porto-Santo-Hotels-Pestana-Porto-Santo-Beach-Resort-Spa.h1889090.Hotel-Information) > > [Pestana Royal All Inclusive Ocean & Spa Resort](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Royal-Premium-All-Inclusive-Ocean-Spa-Resort.h487421.Hotel-Information) > > [Barcelo Funchal Oldtown](https://www.expedia.co.uk/Funchal-Hotels-Barcelo-Funchal-Oldtown.h83695546.Hotel-Information) > > [Savoy Palace - The Leading Hotels of the World - Savoy Signature](https://www.expedia.co.uk/Funchal-Hotels-Savoy-Palace-The-Leading-Hotels-Of-The-World-Savoy-Signature.h32089418.Hotel-Information) > > [Pestana Vila Lido Madeira Ocean Hotel](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Palms-Ocean-Aparthotel.h862912.Hotel-Information) > > [Enotel Lido](https://www.expedia.co.uk/Funchal-Hotels-Enotel-Lido.h881176.Hotel-Information) > > [The Residence at Vila Porto Mare](https://www.expedia.co.uk/Funchal-Hotels-The-Residence-At-Vila-Porto-Mare.h8034952.Hotel-Information) > > [Pestana Grand Premium Ocean Resort](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Grand-Premium-Ocean-Resort.h1052356.Hotel-Information) > > [Calheta Beach - All Inclusive](https://www.expedia.co.uk/Calheta-Hotels-Calheta-Beach-All-Inclusive-Savoy-Signature.h1056570.Hotel-Information) > > [Golden Residence Hotel](https://www.expedia.co.uk/Funchal-Hotels-Golden-Residence-Hotel.h2130257.Hotel-Information) > > [The Cliff Bay](https://www.expedia.co.uk/Funchal-Hotels-The-Cliff-Bay.h190859.Hotel-Information) > > [Hotel Riu Madeira - All Inclusive](https://www.expedia.co.uk/Santa-Cruz-Hotels-Hotel-Riu-Palace-Madeira.h4813351.Hotel-Information) > > [Suite Hotel Eden Mar](https://www.expedia.co.uk/Funchal-Hotels-Suite-Hotel-Eden-Mar.h527443.Hotel-Information) > > [Melia Madeira Mare](https://www.expedia.co.uk/Funchal-Hotels-Melia-Madeira-Mare.h2264070.Hotel-Information) > > [Pestana Ocean Bay Resort](https://www.expedia.co.uk/Funchal-Hotels-Pestana-Ocean-Bay-Resort.h863866.Hotel-Information) > > [Vidamar Resort Madeira](https://www.expedia.co.uk/Funchal-Hotels-Vidamar-Resort-Madeira-Dining-Around.h519967.Hotel-Information) > > [Porto Mare Hotel](https://www.expedia.co.uk/Funchal-Hotels-Porto-Mare-Hotel.h1058018.Hotel-Information) > > [Monte Mar Palace Hotel](https://www.expedia.co.uk/Sao-Vicente-Hotels-Monte-Mar-Palace-Hotel.h1187176.Hotel-Information) > > [Enotel Magnólia](https://www.expedia.co.uk/Funchal-Hotels-Enotel-Magnolia.h874159.Hotel-Information)