Insotel Fenicia Prestige Suites & Spa

Photo gallery for Insotel Fenicia Prestige Suites & Spa

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Insotel Fenicia Prestige Suites & Spa

Insotel Fenicia Prestige Suites & Spa

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840

Explore the area

  • Popular LocationCaló de s'Alga10 min walk
  • Popular LocationPuig de Missa16 min walk
  • Popular LocationMarina Santa Eulalia20 min walk
  • AirportIbiza (IBZ)23 min drive

Choose dates to view prices

About this area

Santa Eulalia del Rio

Insotel Fenicia Prestige Suites & Spa is located near the beach and in an area with good shopping. Caló de s'Alga and Platja de Santa Eulàlia reflect the area's natural beauty and area attractions include San Rafael Racetrack and Gran Piruleto Park P. Bossa. Looking to enjoy an event or a game while in town? See what's happening at Can Misses Football Stadium or C.R.I.C. Ses Salines. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.

What's nearby

  • Playa del Rio - 5 min walk
  • Caló de s'Alga - 10 min walk
  • Etnological Museum - 14 min walk
  • Puig de Missa - 16 min walk
  • Marina Santa Eulalia - 20 min walk

Getting around

  • Ibiza (IBZ) - 23 min drive

Restaurants

  • Buffet Fenicia — 1 min walk
  • Vinoteca — 1 min walk
  • La Fontana - 10 min walk
  • Kalissol - 11 min walk
  • Canasuni - 13 min walk

About this property

Insotel Fenicia Prestige Suites & Spa

5-star beach hotel with a full-service spa
Catch some rays at the nearby beach or spend the day relaxing at Insotel Fenicia Prestige Suites & Spa's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. All 172 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service, premium bedding and flat-screen TVs.
Insotel Fenicia Prestige Suites & Spa offers 172 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Santa Eulalia del Rio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Prestige Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Full-service spa
  • Golf
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Free supervised childcare/activities
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 204 out of 313 reviews
5 - Excellent 65%
Rating 4 - Good. 88 out of 313 reviews
4 - Good 28%
Rating 3 - Okay. 8 out of 313 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 313 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 313 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This can’t be 5 star hotel. The furniture is too old. Broken door. Poor amenities. Smelly corridors and towels. No coffee machine in room. Mini bar left empty and you have to ask to be filled! Hotel gym closed on Monday! Room service unavailable after 11 pm! I would never recommend this hotel unless they change the rating to max 3 stars and the price accordingly.
Stayed 7 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was good for the money you pay. Better than I expected.
Stayed 7 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel several times and cannot rate it highly enough. Beautiful grounds, excellent service and food and great walking distance to the amenities of Santa Eularia.
Stayed 3 nights in Jul 2021

3/5 Okay

Liked: Cleanliness, room comfort
4 star hotel standards
The Hotel is reasonable nice but unfortunately is lacking in some qualities that ever 5 star hotel should have. The staff was overall very friendly but too few to properly manage a hotel this size. The room was quite basic and spartanly furnished with a very small and a sofa. Unfortunately they forgot to refills the shampoo prior to our arrival , which was a bit of a nuisance. They also charged us 6 euros for each 500ml bottle of water. All that being said , it is still qiute a nice hotel and I can see older or middle aged couples enjoying it a lot as it seems very child friendly and family oriented.
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
October 2019 visit so hotel quiet but excellent amenities and staff very helpful. Thunderstorms forecast for a couple of days caused a lot of the outside areas to be closed down perhaps too soon
Stayed 7 nights in Oct 2019