Most of the Hotel Staff was excellent. Oscar, the manager, was great as was Raphel, the engineer in charge of room issues. I had a lamp that did not work, a TV that was not working and was rebooted and most frightening was a telephone that was not working throughout the property. And would not be working the entire 5 days I had my room. It was advertised that there was a grab and go morning breakfast. There were only 2 days that most items were available. Two of those days there were little to no items available.
