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Reviews of Masia Can Bachs

Masia Can Bachs
Masia Can Bachs, s/n, Sant Pere de Vilamajor, Catalonia

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing money-making machine
The most disappointing masia we’ve stayed in. They were more interested in making money than their guests’ comfort - I arrived on Friday with a very bad cold and was told that it wasn’t possible to turn the heating on and the only option was to use an extra duvet. They shouldn’t advertise that it has heating if they’re not prepared to use it! Heard everything from the adjoining rooms, including flushing the toilets. They even charged us for ordering extra coffee (tiny cup) at breakfast.
Stayed 2 nights in Oct 2019
Response from Jordi. Manager on 8 Nov 2019
Dear guest, I can understand you feel sick the day you arrived, but what we can empathyze is with lies. The day you came it was a hot and sunny day. 24º actually. You asked to switch on the heating and we told you if you really feel you need it (24ºC, don't forget that) we'll turn on for you. You replied you can deal it just with an xtra duvet. That's all. About the extra coffee we charged on your bill, it wasn't ONE extra coffee there were FOUR extra coffees you asked in addition. But don't care about it, we can understand we could be the most disappointing masia you ever been in. In exchange, we'll say you were the worse client we ever got it. We had to collect your ashes and cigarrettes from everywhere in the terrace and the garden, when the ashtrays were available everywhere. Have a nice day, you too

10/10 Excellent

Nicolas

Stayed 1 night in Aug 2023
Response from Propietari on 6 Sept 2023
Merci beaucoup de votre avis!

10/10 Excellent

Julián

Stayed 1 night in May 2023

8/10 Good

Franck

Stayed 2 nights in Aug 2022

8/10 Good

Stanislas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool!
Simple, tranquille et convivial
Stayed 1 night in Aug 2022

10/10 Excellent

Anna, Girona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Masía impresionante! Con detalles en cada rincón. decorada con un gusto exquísito. El trato de los propietarios es muy cálido y cercano. Y el desayuno, buenísimo. Volveremos!
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Non abbiamo trovato nessuno per fare il check in!!!!!!!!!!!!
Stayed 1 night in Jun 2019
Response from Masia Can Bachs on 19 Jun 2019
No es que no hubiera nadie para hacer el Checkin, que sí que lo había, sino que ustedes optaron por no presentarse. Sorprende que haga esta crítica alguien que no se alojó en nuestro establecimiento. Se les estuvo esperando hasta la medianoche del 16 de junio sin que se presentaran. Sus compañeros de boda, que sí que estuvieron alojados aquí, ya nos comentaron que decidieron irse directamente a Barcelona sin ni tan sólo llamar o contactar para informar que podrían llegar tarde. Vaya, un NO-SHOW en toda regla.

10/10 Excellent

Arnau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Jordi on 3 May 2019
Moltes gràcies per la teva entusiasta valoració. Continuarem treballant per a no decebre-us. Salutacions

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Todo perfecto, para poner un pero nos costo encontrar a alguien para hacer el cheking
Stayed 1 night in Nov 2018