Dear Humberto, Thank you for sharing your feedback at Extended Stay America. We are glad you found our hotel clean, comfortable, and conveniently located. However, we apologize for any inconvenience caused by the A/C cycling. Your comfort is important; we will address it with our maintenance team for improvement. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear Scott, We sincerely apologize for the distressing experience you encountered during your stay. Your report of a cockroach in your room is deeply concerning, and we understand its impact on your comfort and peace of mind. Please accept our heartfelt apologies for the inconvenience caused. Rest assured, we take reports of pests very seriously and will immediately address this issue to prevent any recurrence in the future. Your feedback is invaluable, and we are committed to improving our services to ensure a more pleasant experience for all our guests. We hope you will consider giving us another chance to provide you with the exceptional service you deserve on your future travels.Sincerely,Hotel Management

Dear Edward, We are delighted you had a positive check-in experience at Extended Stay America. Your satisfaction is our priority, and we are glad you found the property, interior, and room to your liking. We appreciate your feedback regarding the fitness room and room amenities, and we will take this into consideration as we continue to improve our services. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management

Dear Jolene, We are thrilled you found your room at Extended Stay America clean and spacious! We appreciate your feedback regarding the hot water temperature and will certainly look into adjusting it for a more comfortable experience. Thank you for bringing this to our attention, and we hope to welcome you back soon for an even better stay!Sincerely,Hotel Management

Dear Marilyn, We are thrilled that you loved so much about staying with us, and we will certainly share your compliments with our entire staff! It was a true pleasure having you as our guest here at Extended Stay America, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management

Dear Joan, We are delighted you chose to stay with us at Extended Stay America. Your seamless check-in experience and comfortable rest mean everything to us. While you cannot review your experience, we believe you had a good rest for a short stay. Thank you for your stay, and we look forward to welcoming you back for another memorable visit.Sincerely,Hotel Management

Dear Dawn, We sincerely apologize for the inconvenience you experienced during your stay. It is disappointing to hear about the elevator issue and the lack of assistance. We take your feedback seriously and are working to address these issues promptly. Regarding breakfast, we understand your disappointment and will take your comments into consideration for future improvements. Your comfort and satisfaction are important to us, and we regret falling short of your expectations. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel management

Dear Sheila, We are thrilled to hear about your positive experience at Extended Stay America! It is wonderful that Lynn provided you with efficient and courteous service during check-in. We are delighted that you found your room clean and well-equipped, and we appreciate your kind words about our hotel. We look forward to welcoming you back on your next visit to the area, and we're glad you found our proximity to the airport convenient. Thank you for choosing to stay with us!Sincerely,Hotel Management

Dear richard, Thank you for your positive feedback about Extended Stay America! We're delighted to hear that you found our hotel to be very clean and that you encountered friendly staff during your stay. Providing excellent service and a welcoming environment for our guests is our top priority. We appreciate your kind words and hope to continue exceeding your expectations in the future. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Kelli, Thank you for sharing your feedback regarding your recent stay with us. We understand the significance of first impressions and recognize that well-maintained accommodations are pivotal in setting the stage for a memorable stay. Therefore, we extend our sincerest apologies for any oversights in the preparation of your room. We have taken the necessary steps to address your concerns with our housekeeping team to prevent such occurrences. On your next visit, we would be delighted to welcome you back and provide you with the exceptional experience you deserve.Sincerely,Hotel Management

Dear nancy, Thank you for your feedback about Extended Stay America! We're delighted to hear that you found our staff very friendly and the room immaculate. However, we apologize for any inconvenience caused by the slow check-in process due to a technical issue. We're constantly working to improve our systems to ensure a smoother experience for our guests. Your patience is appreciated, and we hope to welcome you back for an even more seamless stay in the future. Sincerely,Hotel Management

Dear Pamela, Thank you for sharing your feedback with us. We're glad to hear that our location was convenient for your concert plans and that you found nearby amenities useful. We apologize for any inconvenience regarding the kitchen amenities and other necessities. Your comments are noted, and we'll work to improve our guest experience. We appreciate your understanding and hope to have the opportunity to better serve you in the future. Sincerely,Hotel Management

Dear Kelly, Thank you for taking the time to share your positive experience! We're delighted to hear that our staff's friendliness and helpfulness left a positive impression on you. Providing clean and comfortable accommodations is our priority, and we're thrilled you enjoyed your stay with us. Your kind words motivate us to continue delivering exceptional service. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back on your next visit. Safe travels!Sincerely,Hotel Management

Dear Kelly A, Thank you for sharing your positive feedback of your stay at Extended Stay America! We're thrilled to hear that our convenient location near the airport, as well as nearby amenities like Walmart and Publix, met your needs and made your stay enjoyable. Providing convenience for our guests is important to us, and we're glad you found our location ideal for travelers. We appreciate your recommendation and hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Hotel Management

Dear Shelisa, Thank you for choosing Extended Stay America. We are happy to read how much you liked your guest room. Our goal is for you to feel at home and be as comfortable as possible during your stay with us. We appreciate your kind review and hope to welcome you back soon.Sincerely,Hotel Management

Dear David, We are glad to hear that you found Extended Stay America to be a solid and comfortable hotel conveniently located near Sanford Airport. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Sincerely,Hotel Management

Dear Miguel, Thank you for choosing Orlando-Sanford and taking the time to share your experience. We are thrilled to hear that you found our staff at Extended Stay America to be extremely friendly and accommodating. Providing exceptional service is our top priority, and we're delighted that our team made your stay memorable. Thank you for your kind words, and we look forward to welcoming you back again soon!Sincerely,Hotel Management

Dear Kathleen, We sincerely apologize for the inconvenience you encountered during your stay with us. Your feedback regarding the areas of entrance, lobby, and front desk staff is concerning, and we assure you that this does not align with our standards of cleanliness and professionalism. We regret the inconvenience with the breakfast timing and the availability of coffee maker supplies. Your comments will be addressed with our team to ensure better service in the future. We're pleased you found the room clean, although we understand your disappointment with the bed. We value your feedback and hope to provide you with a more satisfactory experience in the future. Thank you for sharing your concerns with us.Sincerely,Hotel Management

Dear Sarah, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the cleanliness of the bathroom, the presence of hair, and the unpleasant smell is deeply concerning. We assure you that this does not reflect the high standards of cleanliness we aim to maintain. Additionally, we regret that the breakfast options and the condition of the room did not meet your expectations. We will address our housekeeping and maintenance teams to take appropriate action and ensure immediate improvement. We appreciate your patience and hope to provide you with a more pleasant stay in the future. Thank you for bringing these matters to our attention.Sincerely,Hotel Management

Dear Susan, We sincerely apologize for the inconvenience you experienced during breakfast. It's disappointing to learn that there was a lack of coffee and that you had difficulty finding staff to assist you. This is not the level of service we aim to provide, and we appreciate you bringing this matter to our attention. Rest assured, we'll address this with our team to ensure that similar incidents are avoided in the future. Your feedback is invaluable to us, and we hope to have the opportunity to make it right during your next visit. Sincerely,Hotel Management

Dear Alex, We appreciate your feedback and understand your expectations regarding breakfast. We continually strive to enhance our offerings and will consider your input for improvement. Thank you for choosing Extended Stay America, and we hope to welcome you back for an even better experience in the future.Sincerely,Hotel Management

Dear Scott, Thank you for being a guest in our hotel. We apologize for the unsatisfactory conditions you encountered during your stay. Your feedback regarding the cleanliness of the room, lack of amenities, and breakfast offerings is concerning and does not reflect our standards. Please know that we take your comments seriously and will address them with our appropriate teams to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Management

Dear Jacqueline, Thank you for your feedback regarding your stay at our hotel and our complimentary breakfast. We sincerely apologize for the issues you encountered and want to assure you that we are committed to enhancing our guest experience. Thank you for bringing this to our attention. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel Management