Sandstone Holidays from £641

better than most hampton inn

Excellent location in a safe walkable area with many options for dining and shopping. Amenities at the hotel were lacking, request for housekeeping 24 hrs prior resulted in new towels, restock of coffee pods, mind you decaf because that is all that was available, sheets not changed & a cursor wipe down of bathroom. Coffee pods were not replenished daily, ice was a chore to get, no ice buckets, had to request from the front desk & the phone in the room did not work so all requests had to be made in person or by text! Spa was lovely but you had to leave the hotel and walk outside to access.

The hotel’s vibe and hospitality model are amazing. From the puzzles in the lobby to the pool tables on the rooftop to the borrow-able amenities like record players, they are creating spaces for people to make memories while traveling together. The rooms themselves have a streamlined, modern aesthetic with some thoughtful choices like yoga mats hanging on the wall. The two women at the check-in stand were great representatives of the brand. They were welcoming in a laidback way that put guests at ease. We also saw the chef multiple times, giving the impression he cared about the food served and guests’ breakfast experience. And we enjoyed the beer garden and breweries in easy walking distance (The Zesty Dreams Nitro at the RiNo Beer Garden was my fav.) The only downside was it felt a tad disorganized. We had to ask twice for pillows and blankets for the pull out sofa bed. When we asked about the “Playroom”—the title of the room both on the website and on the sign posted on the actual room, we were told there wasn’t one and I had to awkwardly scramble to bring up the website to convey what we were interested in. Weirdly, a grown man who was not in uniform walked into our room using a key card without knocking, startling my kids and then mumbling that he was maintenance and didn’t know anyone was there before quickly exiting. We are hoping that was an anomaly because we booked fairly last minute. Overall, we would definitely come back and we’d recommend it to others.

Came for the tub and architecture(delicious copper depth and available serotonin soak did not disappoint!) and must say was pleasantly surprised by the true emphasis on ways to build community during the stay via the sibling of a pizza place next door. Without being forceful (i wasnt exactly in a new people meeting mindset during my short travel weary stay) every person on staff helped me feel seen and taken care of. I witnessed new friendships blossoming at the bar both times i visited and danced in my booth to the choice music selections that carried us into the night. Looking for a unique welcoming stay, love historic architecture, open to meeting new folks? This place is definitely worth trying...repeatedly! I am already trying to see how i can be back with friends!

Charged extra for early check in. What can you do if your flight arrives early. Breakfast was average. Hotel nice and clean