Title: Hotel Palacio de Aiete Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Palacio de Aiete Relax in style with stunning views from the rooftop terrace. Discover an oasis of calm amidst vibrant shopping. ## Photo gallery for Hotel Palacio de Aiete ![Lobby lounge - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/1673bccd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, laptop workspace, blackout curtains, soundproofing - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/6da54d1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/34077f63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/a62b75ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Palacio de Aiete (San Sebastián)](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/512976d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the upscale charm of Hotel Palacio de Aiete, connected to a shopping center. Enjoy a rooftop terrace with great views, unwind in the garden or coffee shop/cafe, and savor lunch and dinner at the on-site restaurant. With free self-parking and helpful staff highly praised by guests, this hotel offers convenience and comfort. ## Reviews 8.4 Very good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Double Room Single Use ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/419beb1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning TV Blackout curtains Hairdryer Private bathroom Cookware/dishes/utensils Satellite channels - 139 sq ft - Sleeps 1 - 1 Double Bed OR 2 Single Beds ### View all photos for Double or Twin Room ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/419beb1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 8.8 Excellent 23 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Bidet Private bathroom Hairdryer - 150 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Quiet Superior Room ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/2346dd3b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quiet Superior Room ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom Cookware/dishes/utensils - 150 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, Balcony ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/6557939d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Balcony 8.8 Excellent 3 reviews ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom - 150 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Family Room ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/3dbc9ead.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom Cookware/dishes/utensils - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Apartment (Omega) ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/707f403a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment (Omega) ### Highlights Soundproofed Air conditioning Mini-fridge TV Separate bedroom Blackout curtains Hairdryer Private bathroom - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ### View all photos for Double Room (Mirador) ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/7403d395.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Mirador) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Blackout curtains Hairdryer Private bathroom Cookware/dishes/utensils - 150 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![In-room safe, laptop workspace, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/fa4e678c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds TV Separate bedroom Blackout curtains Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Twin Room | Hypo-allergenic bedding, minibar, individually decorated, desk](https://images.trvl-media.com/lodging/33000000/32110000/32100200/32100178/9eca2be9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Casual de las Olas San Sebastian Hotel Amara - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 602 reviews £48 includes taxes & fees 10 Jan - 11 Jan 2026 [](https://www.expedia.co.uk/San-Sebastian-Hotels-Casual-De-Las-Olas-San-Sebastian.h32100178.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=6084360&destination=San Sebastián&destType=MARKET&latLong=43.322701,-1.98198&searchId=6a27c111-ff4d-4dc8-ab8d-bde9b7e07f6d&top_cur=GBP) Ad ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/20000/10800/10765/8e465550.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Costa Vasca Antiguo - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Hotel-Palacio-De-Aiete.h1175034.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Hotel-Palacio-De-Aiete.h1175034.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.30566%2C-1.99441&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hr6PuutEQzjcQKwpc_hJmW19eD4=) Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009 #### What's nearby - Concha Promenade \- 11 min walk \- 0.6 miles - Miramar Palace \- 13 min walk \- 0.7 miles - Ondarreta Beach \- 15 min walk \- 0.8 miles - Concha Beach \- 17 min walk \- 0.9 miles - Reale Arena \- 3 min drive \- 1.8 miles #### Getting around - San Sebastian Amara Station - 8 min drive - San Sebastian (EAS) - 25 min drive #### Restaurants - ‪Resaca - ‬19 min walk - ‪Taberna Joxe Mari - ‬16 min walk - ‪La Cervecería del Antiguo - ‬16 min walk - ‪Daza's - ‬18 min walk - ‪Kantxa - ‬12 min walk ## About this property ### Hotel Palacio de Aiete Upscale hotel near Concha Beach Consider a stay at Hotel Palacio de Aiete and take advantage of a rooftop terrace, a coffee shop/cafe and a garden. The on-site restaurant offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks at this hotel include: - Free self-parking - Buffet breakfast (surcharge), express check-out and meeting rooms - Wedding services, a ballroom and a lift - Guest reviews give top marks for the helpful staff Room features All 75 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - Wardrobes/cupboards, cookware/dishes/utensils and daily housekeeping ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/10000000/9130000/9129200/9129200/d06fa630.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zenit San Sebastián Amara - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 996 reviews £45 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9129200&PinnedHotelID=9129200&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily cooked-to-order breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/72000000/71660000/71657300/71657249/ee89f35f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antik San Sebastian Ibaeta - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 9.0 Wonderful 202 reviews £48 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=71657249&PinnedHotelID=71657249&HadPinnedHotel=true®ionId=-1&adults=2) ![Twin Room | Hypo-allergenic bedding, minibar, individually decorated, desk](https://images.trvl-media.com/lodging/33000000/32110000/32100200/32100178/9eca2be9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casual de las Olas San Sebastian Hotel Amara - 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5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=6174039&PinnedHotelID=6174039&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 1 building - 4 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 21-inch TV ### Food and drink - Cookware, dishware, and utensils - Limited room service ### More - Air conditioning - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 25 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 8 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8 for children - Pet fee: EUR 25 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number HSS652 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Aiete Hotel Palacio de Aiete Hotel Palacio de Aiete San Sebastian Palacio de Aiete Palacio de Aiete San Sebastian Palacio De Aiete Hotel Hotel Palacio Aiete San Sebastian Hotel Palacio Aiete Palacio Aiete San Sebastian Palacio Aiete Hotel Palacio de Aiete Hotel Hotel Palacio de Aiete San Sebastián Hotel Palacio de Aiete Hotel San Sebastián ## Frequently asked questions ### Is Hotel Palacio de Aiete pet-friendly? ### How much is parking at Hotel Palacio de Aiete? ### What time is check-in at Hotel Palacio de Aiete? ### What time is check-out at Hotel Palacio de Aiete? ### Where is Hotel Palacio de Aiete located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Palacio de Aiete Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.2 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 239 8 - Good 256 6 - Okay 60 4 - Poor 23 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Tom 16 Sept 2025 Liked: Amenities Not located downtown but a fantastic hotel. Great room. Very nice. Would return. ##### Tom Stayed 1 night in Sep 2025 ### 6/10 Okay #### Hilary 23 Jun 2025 Liked: Cleanliness, staff & service, room comfort Hotels in San Sebastian are expensive and this one is priced too high for the distance from the town and the condition of the hotel. Restaurant is excellent. Great menu del dia ##### Hilary Stayed 1 night in Jun 2025 ### 8/10 Good #### Stala 8 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and very accommodating ##### Stala Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### James 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses ##### James Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Laurie 26 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is well maintained, nice and spacious room and bathroom. Confortable beds. ##### Laurie Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### T 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chilled hotel Really pleasant stay in a hotel located in a quiet residential area a bit of a walk out of town (walking into town took about 30 minutes downhill). Really clean, quiet, chilled. ##### T Stayed 3 nights in Jun 2024 ### 8/10 Good #### chris 16 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good hotel. Fairly quiet at night. Bar area is understaffed with one guy trying to do everything. The restaurant is good. ##### chris Stayed 4 nights in Apr 2024 ### 8/10 Good #### Audrey 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in a lovely location. Frequent bus ser Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach. ##### Audrey Stayed 10 nights in Jul 2024 ### 8/10 Good #### Thomas 12 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not directly located in the inner city. But very comfortable to reach by car. Parking direct in front of the hotel without extra payment. A 20 minute walk downtown or at the beach was no problem for us. Taxi from downtown to the hotel costs less than 10 €. Fantastic park only a few minutes away. To discover San Sebastian and the region a great / perfect location. ##### Thomas Stayed 11 nights in May 2024 ### 8/10 Good #### Toby 5 Jul 2025 Liked: Cleanliness, property conditions & facilities This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel. The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice. The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3). The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however. ##### Toby Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Matthew 12 Aug 2024 Liked: Cleanliness, staff & service #### 3 star 🌟 Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful. ##### Matthew Stayed 4 nights in Aug 2024 ### 8/10 Good #### Louise 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel! ##### Louise Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Trevor 8 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice to be away from the madding crowd. Very relaxing stay. Lovely staff ##### Trevor Stayed 2 nights in May 2023 ### 10/10 Excellent #### Taylor 8 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a nice hotel. Good price, big room. Staff was friendly and helpful. It's about a 10 minute taxi ride to the main attractions. ##### Taylor Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Maria Guadalupe 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great ##### Maria Guadalupe Stayed 2 nights in Aug 2024 ### 8/10 Good #### Julian 3 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed here before. Needed to change my room and staff were very helpful and efficient about it. Main breakfast room a little expensive but good food. There is a nice cafe/bar in the reception where you can get a good snack if you want a lighter breakfast ##### Julian ### 8/10 Good #### FRANCESCO 23 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything was fine ##### FRANCESCO Stayed 3 nights in Jun 2024 ### 8/10 Good #### Mark 27 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great. ##### Mark Stayed 1 night in Jun 2024 ### 6/10 Okay #### Desiree 17 Jan 2025 Liked: Cleanliness #### Would not return!! We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!! ##### Desiree Stayed 1 night in Jan 2025 ### 8/10 Good #### Alberto 30 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area where the hotel is located is a residential area, so there is no many options for dinning as such not many options for transportation if you are going to the city center and tourist attractions, only option is to take a cab ##### Alberto Stayed 1 night in Nov 2023 ### 4/10 Poor #### Mili 21 Aug 2022 Liked: Cleanliness Disliked: Amenities It's in a quiet locale. The room was decent sized and provided robes and slippers. However the toiletries are lacking in quality (single gel for shower, bath and hair?!) The toilet paper comes in single sheets. They don't have all the pillows when you ask for them and the wifi is atrocious. ##### Mili Stayed 2 nights in Aug 2022 ### 8/10 Good #### BIBI 16 Jul 2022 Liked: Staff & service, property conditions & facilities Great hotel, staff were very friendly and helpful. The breakfast buffet unfortunately was underwhelming, I would suggest making you way into city for breakfast. The hot tub is closed so did not get to utilize. The hotel is a 30 mins walk from the city. Or 10 mins bus ride, bus stops are 3 mins walk, which is very convenient. Two suggestions for the hotel is to have a better stocked first aid kit and outdoor chairs for the balcony (so guests can enjoy the outdoor space they are paying extra for). Overall we were pleased with our experience and would return here. ##### BIBI Stayed 4 nights in Jul 2022 ### 4/10 Poor #### Kaoutar 3 Aug 2022 Disliked: Amenities, property conditions & facilities Amenities & comfort were very disappointing for the price I paid was not comfortable not clean enough, the price was quite high so my expectations were high too but was really disappointed ##### Kaoutar Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Joanne 5 Oct 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel told me (twice) that I had no booking so I made a second one and then they charged me for both. Staff service poor and manager would not meet with me to discuss. Also came back to room one afternoon and room door left wide open by housekeeping who never came back. ##### Joanne Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Toni 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Muy buena experiencia, el personal fue muy amable y nos facilitaron mucho las cosas durante la estancia. ##### Toni Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Marisol Self Check-in Guesthouse](https://www.expedia.co.uk/San-Sebastian-Hotels-Marisol-Guesthouse.h68110954.Hotel-Information) > > [Hotel Arbaso](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arbaso.h38912994.Hotel-Information) > > [NYX Hotel Bilbao by Leonardo Hotels](https://www.expedia.co.uk/Bilbao-Hotels-NYX-Hotel-Bilbao-By-Leonardo-Hotels.h34963374.Hotel-Information) > > [Hotel Zenit San Sebastián](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-San-Sebastian.h9129200.Hotel-Information) > > [Hotel ILUNION San Sebastian](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-ILUNION-San-Sebastian.h430.Hotel-Information) > > [Hotel Villa Favorita](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Favorita.h41525074.Hotel-Information) > > [Lasala Plaza Hotel - Adults only](https://www.expedia.co.uk/San-Sebastian-Hotels-Lasala-Plaza-Hotel.h23467248.Hotel-Information) > > [Mercure Bilbao Jardines De Albia](https://www.expedia.co.uk/Bilbao-Hotels-Mercure-Bilbao-Jardines-De-Albia.h891192.Hotel-Information) > > [Hotel de Londres y de Inglaterra](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-De-Londres-Y-De-Inglaterra.h8328.Hotel-Information) > > [Radisson Collection Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Radisson-Collection-Bilbao.h69382203.Hotel-Information) > > [Mercure San Sebastian Monte Igueldo](https://www.expedia.co.uk/San-Sebastian-Hotels-Mercure-San-Sebastian-Monte-Igueldo.h20020562.Hotel-Information) > > [Akelarre - Relais & Châteaux](https://www.expedia.co.uk/San-Sebastian-Hotels-Akelarre-Relais-Chateaux.h17945691.Hotel-Information) > > [Hotel Parma](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Parma.h17375796.Hotel-Information) > > [Barceló Costa Vasca](https://www.expedia.co.uk/San-Sebastian-Hotels-Barcelo-Costa-Vasca.h10765.Hotel-Information) > > [Hotel Arrizul Catedral](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arrizul-Catedral.h89590302.Hotel-Information) > > [Axel Hotel San Sebastián - Adults Only](https://www.expedia.co.uk/San-Sebastian-Hotels-Axel-Hotel-San-Sebastian-Adults-Only.h41927949.Hotel-Information) > > [Catalonia Donosti](https://www.expedia.co.uk/San-Sebastian-Hotels-Catalonia-Donosti.h53479227.Hotel-Information) > > [Hotel Villa Eugenia](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Eugenia.h46105666.Hotel-Information) > > [Hotel Zenit Convento San Martín](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-Convento-San-Martin.h45118036.Hotel-Information) > > [Intelier Villa Katalina Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Katalina-By-Intur.h68167565.Hotel-Information) > > [Hotel San Sebastián Orly, Affiliated by Meliá](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-San-Sebastian-Orly.h527487.Hotel-Information) > > [Belle Époque Self Check-in Guest House](https://www.expedia.co.uk/San-Sebastian-Hotels-Belle-Epoque.h58133906.Hotel-Information) > > [Hotel Maria Cristina, a Luxury Collection Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Maria-Cristina.h1967.Hotel-Information) > > [Barceló Bilbao Nervión](https://www.expedia.co.uk/Bilbao-Hotels-Barcelo-Bilbao-Nervion.h527408.Hotel-Information) > > [Catalonia Gran Vía Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Catalonia-Gran-Via-Bilbao.h65380281.Hotel-Information) > > [Occidental Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Occidental-Bilbao.h542156.Hotel-Information) > > [Casa Nicolasa](https://www.expedia.co.uk/San-Sebastian-Hotels-Pension-Casa-Nicolasa.h10625417.Hotel-Information) > > [Hotel SANSEbay](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-SANSEbay.h19821676.Hotel-Information) > > [Abba San Sebastián Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Abba-Hotel-San-Sebastian.h48526364.Hotel-Information) ---