Title: Colectia Hotel Urumea Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=8701090&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Colectia Hotel Urumea Get ready to immerse yourself in music-inspired vibes. Explore nearby beaches on two wheels or discover local gems with tour assistance. ## Photo gallery for Colectia Hotel Urumea ![Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated - Colectia Hotel Urumea (San Sebastián)](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/8c90d574.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated - Colectia Hotel Urumea (San Sebastián)](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/1fda398b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Colectia Hotel Urumea (San Sebastián)](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/fcd79fc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Colectia Hotel Urumea (San Sebastián)](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/6288de4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Colectia Hotel Urumea (San Sebastián)](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/870cb2bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Reale Arena, Casual del JAZZ San Sebastian is a haven with free in-room WiFi, a TV in the lobby, bike rentals to explore nearby Concha Beach and Kursaal Congress Centre and Auditorium. Take advantage of concierge services and luggage storage for a stress-free stay; guests rave about the hotel's top-notch property condition. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available - Housekeeping £40 includes taxes & fees 14 Jan - 15 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 26 - Dec 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 27 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8701090&PinnedHotelID=8701090&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 4 of 4 rooms ### View all photos for Twin Room ![Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/c3cbdc45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.6 Excellent 4 reviews ### Highlights Soundproofed Individually decorated Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 183 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Double Room ![Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/1aa4b36a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.6 Excellent 10 reviews ### Highlights Soundproofed Individually decorated Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 183 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Triple Room ![Triple Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/2f085f29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 8.8 Excellent 3 reviews ### Highlights Soundproofed Individually decorated Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 183 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Murphy Bed OR 1 Double Bed and 1 Single Murphy Bed ### View all photos for Double Room Single Use ![Double Room Single Use | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/9000000/8710000/8701100/8701090/83f459a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Heating Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 183 sq ft - Sleeps 1 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Casual-Del-JAZZ-San-Sebastian.h8701090.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Casual-Del-JAZZ-San-Sebastian.h8701090.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.30857%2C-1.97628&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N6IZ3VAQoJU5JcnaHmPvasxPY7U=) Paseo del Urumea, 15 , San Sebastián, Gipuzkoa, 20014 #### What's nearby - Reale Arena \- 10 min walk \- 0.6 miles - Cathedral of the Good Shepherd \- 13 min walk \- 0.7 miles - Concha Promenade \- 14 min walk \- 0.8 miles - Concha Beach \- 16 min walk \- 0.9 miles - Donostia-San Sebastian Aquarium \- 10 min drive \- 2.2 miles #### Getting around - San Sebastian Amara Station - 10 min walk - San Sebastian (EAS) - 19 min drive #### Restaurants - ‪Sebastiana - ‬7 min walk - ‪Cafeteria Plaza - ‬3 min walk - ‪Divinum - ‬8 min walk - ‪Salaberria - ‬7 min walk - ‪Donostea & Coffee - ‬7 min walk ## About this property ### Colectia Hotel Urumea Hotel near Reale Arena Located close to Concha Beach and Kursaal Congress Centre and Auditorium, Colectia Hotel Urumea has plenty to offer. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - Smoke-free property, a TV in reception and luggage storage - A front desk safe, concierge services and tour/ticket information - Guest reviews give top marks for the first-rate property condition Room features All rooms are individually decorated, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Other amenities include: - Bathrooms with designer toiletries and baths or showers - 32-inch flat-screen TVs with satellite channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1180000/1175100/1175034/1b0908fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palacio de Aiete Aiete - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 593 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1175034&PinnedHotelID=1175034&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, individually decorated, desk](https://images.trvl-media.com/lodging/33000000/32110000/32100200/32100178/ade1229b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casual de las Olas San Sebastian Hotel Amara - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 604 reviews £35 includes taxes & fees 12 Jan - 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Restaurant - Air-conditioning - Breakfast available - Bar 8.6 Excellent 1,001 reviews £59 includes taxes & fees 25 Jan - 26 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=22400&PinnedHotelID=22400&HadPinnedHotel=true®ionId=-1&adults=2) ![City Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/106000000/105970000/105965500/105965441/6b743700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pensión El Puerto Old Town San Sebastián - Free Wi-Fi - Air-conditioning 7.8 Good 27 reviews £58 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=105965441&PinnedHotelID=105965441&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/12000000/11110000/11105400/11105322/5329a59a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pensión Donostiarra San Sebastián Centro - Free Wi-Fi - Air-conditioning - Housekeeping 8.2 Very good 224 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=11105322&PinnedHotelID=11105322&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/521700/521641/74dff504.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Avenida Antiguo - Pool - Pet-friendly - Parking included - Free Wi-Fi 8.8 Excellent 674 reviews £44 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=521641&PinnedHotelID=521641&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/10000000/9130000/9129200/9129200/d06fa630.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Zenit San Sebastián Amara - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 997 reviews £46 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=9129200&PinnedHotelID=9129200&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 15 per person)](https://images.trvl-media.com/lodging/78000000/77950000/77943100/77943073/e58ac255.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel San Sebastián Aiete - Pool - Free Wi-Fi - Restaurant - Gym 9.4 Exceptional 624 reviews £46 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=77943073&PinnedHotelID=77943073&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Covered parking on site (EUR 16 per night) - Limited number of on-site self parking spaces per unit - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 11.50 for adults and EUR 7.50 for children ### Things to do - Bicycle rentals - TV in common areas ### Family friendly - Soundproofed rooms ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Desk - Heating - Individual decor - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 7:00 AM - 11:00 PM Front desk staffed during limited hours If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 10 per pet, per night Service animals are welcome, and are exempt from fees 2 total (up to 25 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 11.50 for adults and from EUR 7.50 for children - Covered self-parking fee: EUR 16 per night - Pet fee: EUR 10 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Parking height restrictions apply ### Property is also known as Casual Del Jazz San Sebastian Casual del JAZZ San Sebastian Hotel San Sebastian Casual del JAZZ San Sebastian Hotel Casual del JAZZ San Sebastian San Sebastian Casual del JAZZ San Sebastian Hotel San Sebastian Casual del JAZZ San Sebastian Hotel Casual del JAZZ San Sebastian San Sebastian Casual Del Jazz San Sebastian Colectia Hotel Urumea Hotel Casual del JAZZ San Sebastian Colectia Hotel Urumea San Sebastián Colectia Hotel Urumea Hotel San Sebastián ## Frequently asked questions ### Is Colectia Hotel Urumea pet-friendly? ### How much does it cost to stay at Colectia Hotel Urumea? ### How much is parking at Colectia Hotel Urumea? ### What time is check-in at Colectia Hotel Urumea? ### What time is check-out at Colectia Hotel Urumea? ### Where is Colectia Hotel Urumea located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Colectia Hotel Urumea Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 80 8 - Good 67 6 - Okay 18 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Vinay 29 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town. ##### Vinay Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Amy 7 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents. ##### Amy Stayed 1 night in May 2025 ### 8/10 Good #### Lorna 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location was good with an underground garage. The shower door was broken. ##### Lorna Stayed 1 night in May 2025 ### 10/10 Excellent #### Rob 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities an excellent hotel with it's own character making it unique also easy to find on the edge of the old San Sebastien ##### Rob Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### melfyn 18 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities location of hotel ##### melfyn Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Michael 10 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Appreciated the breakfast that is complementary. Staff is very friendly and room was nicely decorated. Would stay again for sure. ##### Michael Stayed 3 nights in Sep 2023 ### 8/10 Good #### Alfred 1 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff, clean hotel, small rooms but not a problem ##### Alfred Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Verified traveller 5 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean friendly staff that we happy to see us every time we walked in or asked a question, super clean awesome breakfast and every thing you need ,out of the hustle of the old town but only a short 10 min walk away, will definaltey stay there again ,great value for the cost ##### Verified traveller Stayed 3 nights in Jul 2019 ### 8/10 Good #### Verified traveller 21 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Staff and Breakfast A newer hotel with a great staff and a great breakfast. The soundproofing is a bit light (I was by the elevator) and it’s about 15 minutes to the tourist district. The walk to the tourist district is lovely. ##### Verified traveller Stayed 3 nights in Jul 2024 ### 8/10 Good #### Craig 10 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly. ##### Craig Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Paula 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city. Very comfortable bed and brand new rooms. ##### Paula Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Ms A M 15 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great staff A great budget hotel. Good location if you're arriving by bus, very friendly staff. Quiet room, comfortable bed and good air con. Breakfast was plentiful. ##### Ms A M Stayed 2 nights in Sep 2022 ### 8/10 Good #### Porfirio 14 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking. ##### Porfirio Stayed 2 nights in May 2025 ### 8/10 Good #### Kathryn 18 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money. ##### Kathryn Stayed 7 nights in Nov 2022 ### 6/10 Okay #### Luisa 18 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Small rooms, we could hear other guests and water sounds ##### Luisa Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Todd 11 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible staff and very clean! The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián. ##### Todd Stayed 9 nights in Jun 2022 ### 10/10 Excellent #### Paul 28 Sept 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Great stay. This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light. ##### Paul Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Luis G 19 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Luis G Stayed 1 night in Sep 2023 ### 6/10 Okay #### Matt 12 Jun 2024 Disliked: Cleanliness, amenities, property conditions & facilities It's not well located, there is nothing of note nearby, no bars, no shops.The bathrooms are unventilated and the rooms hot. So despite the friendly staff who were lovely, I wouldn't recommend staying here. ##### Matt Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Jeffrey 30 Sept 2024 Liked: Cleanliness, property conditions & facilities Disliked: Amenities I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service ##### Jeffrey Stayed 2 nights in Sep 2024 ### 6/10 Okay #### kenji 19 Jul 2023 Disliked: Cleanliness, property conditions & facilities The rate of the hotel was too expensive to single person. There were no single room and single bed when I reserved for my stay around that area by Expedia. Therefore, I had to pay the fee of double single bed for my stay. ##### kenji Stayed 6 nights in Jul 2023 ### 8/10 Good #### Emily 1 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good. ##### Emily Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Andreas 18 Aug 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of the worst hotels I have stayed at We paid a ridiculously high price for this hotel room and it was probably one of the worst we have stayed in. - The hotel room was dirty when we arrived with leftover food on the nightstand, bugs in the bathroom and garbage next to the bed. - The room smelt like mould and urine after the exaggerated use of detergent had settled. Yes, it actually smelled like old urine next to the nightstand. - Both nights we were woken up by noise from a dog, the housekeeping and people in the hallway early in the morning. - All products in the breakfast buffet that are supposed to be stored cold, were stored at room temperature. - There was so much noise from the employee at the breakfast that we could barely hear ourselves think. - Although we asked for a quiet room, we got a noisy room right next to the road. Consequently, we could not sleep with the window open and the air quality was really bad. - The bathroom was rusty, smelled really bad and the shower leaked water after just a short shower. - The mini fridge suddenly stopped working in the middle of the night, so the food we had stored there actually got broken. Avoid for all costs. ##### Andreas Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### cesar efrain 25 Jun 2025 Liked: Cleanliness, amenities Excelente servicio ##### cesar efrain Stayed 1 night in May 2025 ### 10/10 Excellent #### Susana 23 Jun 2025 Liked: Cleanliness, property conditions & facilities Safe, friendly staff, walkable to downtown. ##### Susana Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Marisol Self Check-in Guesthouse](https://www.expedia.co.uk/San-Sebastian-Hotels-Marisol-Guesthouse.h68110954.Hotel-Information) > > [Parador de Hondarribia](https://www.expedia.co.uk/San-Sebastian-Hotels-Parador-De-Hondarribia.h1133313.Hotel-Information) > > [NYX Hotel Bilbao by Leonardo Hotels](https://www.expedia.co.uk/Bilbao-Hotels-NYX-Hotel-Bilbao-By-Leonardo-Hotels.h34963374.Hotel-Information) > > [Hotel Zenit San Sebastián](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-San-Sebastian.h9129200.Hotel-Information) > > [Hotel ILUNION San Sebastian](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-ILUNION-San-Sebastian.h430.Hotel-Information) > > [Hotel Sercotel Coliseo](https://www.expedia.co.uk/Bilbao-Hotels-Hotel-Sercotel-Coliseo.h4071592.Hotel-Information) > > [Lasala Plaza Hotel - Adults only](https://www.expedia.co.uk/San-Sebastian-Hotels-Lasala-Plaza-Hotel.h23467248.Hotel-Information) > > [Mercure Bilbao Jardines De Albia](https://www.expedia.co.uk/Bilbao-Hotels-Mercure-Bilbao-Jardines-De-Albia.h891192.Hotel-Information) > > [Hotel de Londres y de Inglaterra](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-De-Londres-Y-De-Inglaterra.h8328.Hotel-Information) > > [Hotel Arbaso](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arbaso.h38912994.Hotel-Information) > > [Mercure San Sebastian Monte Igueldo](https://www.expedia.co.uk/San-Sebastian-Hotels-Mercure-San-Sebastian-Monte-Igueldo.h20020562.Hotel-Information) > > [Akelarre - Relais & Châteaux](https://www.expedia.co.uk/San-Sebastian-Hotels-Akelarre-Relais-Chateaux.h17945691.Hotel-Information) > > [Hotel Parma](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Parma.h17375796.Hotel-Information) > > [Hotel Villa Favorita](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Favorita.h41525074.Hotel-Information) > > [Hotel Arrizul Catedral](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arrizul-Catedral.h89590302.Hotel-Information) > > [Axel Hotel San Sebastián - Adults Only](https://www.expedia.co.uk/San-Sebastian-Hotels-Axel-Hotel-San-Sebastian-Adults-Only.h41927949.Hotel-Information) > > [Catalonia Donosti](https://www.expedia.co.uk/San-Sebastian-Hotels-Catalonia-Donosti.h53479227.Hotel-Information) > > [Radisson Collection Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Radisson-Collection-Bilbao.h69382203.Hotel-Information) > > [Hotel Zenit Convento San Martín](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-Convento-San-Martin.h45118036.Hotel-Information) > > [Intelier Villa Katalina Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Katalina-By-Intur.h68167565.Hotel-Information) > > [Hotel San Sebastián Orly, Affiliated by Meliá](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-San-Sebastian-Orly.h527487.Hotel-Information) > > [Barceló Costa Vasca](https://www.expedia.co.uk/San-Sebastian-Hotels-Barcelo-Costa-Vasca.h10765.Hotel-Information) > > [Hotel Maria Cristina, a Luxury Collection Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Maria-Cristina.h1967.Hotel-Information) > > [Barceló Bilbao Nervión](https://www.expedia.co.uk/Bilbao-Hotels-Barcelo-Bilbao-Nervion.h527408.Hotel-Information) > > [Catalonia Gran Vía Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Catalonia-Gran-Via-Bilbao.h65380281.Hotel-Information) > > [Occidental Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Occidental-Bilbao.h542156.Hotel-Information) > > [Casa Nicolasa](https://www.expedia.co.uk/San-Sebastian-Hotels-Pension-Casa-Nicolasa.h10625417.Hotel-Information) > > [Hotel SANSEbay](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-SANSEbay.h19821676.Hotel-Information) > > [Belle Époque Self Check-in Guest House](https://www.expedia.co.uk/San-Sebastian-Hotels-Belle-Epoque.h58133906.Hotel-Information) ---