Title: Akelarre - Relais & Châteaux Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=17945691&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Akelarre - Relais & Châteaux At Akelarre - Relais & Châteaux, guests move seamlessly from morning yoga sessions to evening wine tastings in a peaceful setting designed for relaxation. ## Photo gallery for Akelarre - Relais & Châteaux ![Akelarre Ocean Suite | Room amenity - Akelarre - Relais & Châteaux (San Sebastián)](https://images.trvl-media.com/lodging/18000000/17950000/17945700/17945691/85f94444.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e4575592-e0f4-49c1-9deb-a20cd79fe6a1-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Deluxe Double Room | Terrace/patio - Akelarre - Relais & Châteaux (San Sebastián)](https://images.trvl-media.com/lodging/18000000/17950000/17945700/17945691/389d86ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains - Akelarre - Relais & Châteaux (San Sebastián)](https://images.trvl-media.com/lodging/18000000/17950000/17945700/17945691/552fafe0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch - Akelarre - Relais & Châteaux (San Sebastián)](https://images.trvl-media.com/lodging/18000000/17950000/17945700/17945691/9edff135.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This tranquil retreat features an on-site winery, rooftop terrace, and two restaurants. Enjoy the garden, library, and rejuvenating spa treatments. Guests love the high-speed WiFi and attentive staff. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=17945691&PinnedHotelID=17945691&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Superior Room ![Superior Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/18000000/17950000/17945700/17945691/ef06348d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.8 Exceptional 9 reviews ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Heating Plasma TV Pillow menu Blackout curtains - 538 sq ft - Sea view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/18000000/17950000/17945700/17945691/552fafe0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate sitting area Soundproofed Air conditioning Heating Plasma TV Pillow menu Blackout curtains - 645 sq ft - Sea view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Akelarre Ocean Suite ![Akelarre Ocean Suite | Room amenity](https://images.trvl-media.com/lodging/18000000/17950000/17945700/17945691/85f94444.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Akelarre Ocean Suite 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate sitting area Soundproofed Private pool Air conditioning Heating Plasma TV Pillow menu - 1076 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Akelarre-Relais-Chateaux.h17945691.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Sebastian-Hotels-Akelarre-Relais-Chateaux.h17945691.Hotel-Information) ## About the area Igueldo, a neighbourhood in San Sebastián, is home to Akelarre - Relais & Châteaux. Concha Promenade and Port of San Sebastian are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Concha Beach and Bay of Biscay. Donostia-San Sebastian Aquarium and Monte Igueldo are also worth visiting. [Visit our San Sebastián travel guide](https://www.expedia.co.uk/San-Sebastian.dx6084360) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.30772%2C-2.04310&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BusW8A3BqrHOZD0fQhC1kUhod04=) Padre Orcolaga, 56, San Sebastián, 20008 ### What's nearby - Monte Igueldo \- 5 min drive \- 2.6 miles - Ondarreta Beach \- 6 min drive \- 3.2 miles - Concha Promenade \- 7 min drive \- 3.7 miles - Miramar Palace \- 7 min drive \- 3.7 miles - Santa Clara Island \- 7 min drive \- 3.5 miles ### Getting around - San Sebastian Amara Station - 18 min drive - Bilbao (BIO) - 73 min drive ### Restaurants - ‪Alaia - ‬5 min drive - ‪Bar Campus - ‬7 min drive - ‪Asador Portuetxe - ‬8 min drive - ‪Asador Nikolas - ‬17 min walk - ‪Restaurante Rekondo - ‬5 min drive ## About this property ### Akelarre - Relais & Châteaux Luxury hotel near Donostia-San Sebastian Aquarium Consider a stay at Akelarre - Relais & Châteaux and take advantage of free full breakfast, an attached winery and a rooftop terrace. Indulge in a massage, a body treatment and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and a Michelin star rated meal. In addition to a garden and a library, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool - Free self-parking - A round-trip airport shuttle (surcharge), an electric car charging station and smoke-free property - A porter/bellboy, luggage storage and massage treatment rooms Room features All guest rooms at Akelarre - Relais & Châteaux boast comforts, such as furnished balconies and pillow menus, in addition to perks, such as air conditioning and separate sitting areas. Other conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Rainfall showers, separate baths/showers and bidets - Separate sitting areas, heating and daily housekeeping ### Awards and affiliations The property is a member of Relais & Chateaux. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92820000/92814800/92814794/w3840h2557x0y3-e8f26361.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nobu Hotel San Sebastián San Sebastián Centro - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 39 reviews £259 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=92814794&PinnedHotelID=92814794&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/2000/1967/0b0d08d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maria Cristina, a Luxury Collection Hotel San Sebastián Centro - 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12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=45118036&PinnedHotelID=45118036&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/19000000/18830000/18826100/18826024/e16b9265.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Arima & Spa - Small Luxury Hotels Miramon - Pool - Spa - Free Wi-Fi - Restaurant 9.2 Wonderful 389 reviews £65 includes taxes & fees 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=18826024&PinnedHotelID=18826024&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Return airport shuttle (surcharge) - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast available daily 8:00 AM to 10:30 AM - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Akelarre - Oteiza ### Things to do - 24-hour gym - Full-service spa - Indoor pool - Library - Sauna - Steam room - Winery ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Garden - Rooftop terrace ### Full-service spa - 3 treatment rooms - Body wraps - Couples treatment rooms - Facials - Massage - Spa open daily - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility ### More - Comprehensive food waste policy - Eco-friendly cleaning products used - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Bidet - Dressing gowns - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - IPod dock - Plasma TV ### Food and drink - Late-night room service - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Heating - LED lighting - Recycling - Reusable coffee/tea filters - Safe - Separate sitting area - Soundproofed rooms - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 14 and younger are not allowed at this property; all guests older than 14 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number B75201772 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 14 years old and younger are not permitted at this property Only registered guests are allowed in the guestrooms A car is recommended for transport to and from this property Guests under 18 years old are not allowed in the spa ### Property is also known as Hotel Akelarre San Sebastian Akelarre San Sebastian Akelarre Hotel Akelarre Akelarre Relais Châteaux Akelarre Relais & Chateaux Akelarre - Relais & Châteaux Hotel Akelarre - Relais & Châteaux San Sebastián Akelarre - Relais & Châteaux Hotel San Sebastián ## Frequently asked questions ### Does Akelarre - Relais & Châteaux have a pool? ### Is Akelarre - Relais & Châteaux pet-friendly? ### How much is parking at Akelarre - Relais & Châteaux? ### What time is check-in at Akelarre - Relais & Châteaux? ### What time is check-out at Akelarre - Relais & Châteaux? ### Does Akelarre - Relais & Châteaux provide a shuttle to the airport? ### Where is Akelarre - Relais & Châteaux located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Akelarre - Relais & Châteaux Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 114 8 - Good 14 6 - Okay 6 4 - Poor 1 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### James 25 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff very helpful ##### James Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Rong 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great time ##### Rong Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Irina 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is one of the best hotels I have stayed at, and I have been to world best hotels. The staff is very helpful and polite. Room is spacious and with breathtaking views . Everything is good about this hotel and location. Will definitely revisit once in San Sebastián. Highly recommend. Want to mention Javier from Oteiza, who served as at breakfast and lunch- professional ,polite, goes above and beyond. Highly recommend. ![](https://a.travel-assets.com/ugc/hotel-reviews/801bb5c3-02f1-4d6d-9548-1de6f8a0730f-1761226176584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db42cc72-47ef-4ad5-879a-04f79542f9c5-1761226186713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/16ec5d7e-e2bd-4cbd-a5ab-e678e5d48de1-1761226190833.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1689ac2-3b01-45d4-9f37-ea27a238c7da-1761226198874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Irina Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ivam 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exclusive, awesome service and food ##### Ivam Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Naeun 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities one of the best hotels I've ever stayed ##### Naeun Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Torsten Sven 1 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities it is a very nice hotel with excellent service ##### Torsten Sven Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### FRANCOIS 17 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing place. Special atmosphere. ##### FRANCOIS Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Raymond 28 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wish we could stay longer We spent a very relaxing and comfortable 3 nights at Hotel Akelarre. Service from the staff at reception and in the restaurants is friendly and first class all the way. It was so quiet and peaceful during our stay. ##### Raymond Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Laura 1 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is extraordinary - incredibly beautiful. Staff was outstanding. ##### Laura ### 10/10 Excellent #### Kathleen 12 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding truly one of the first class properties in the world the Michelin three star incredible had a chance to meet the chef.. charming , humorous , twinkle in his eye .. fantastic food A must stop if you’re traveling through Spain ##### Kathleen Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### David 4 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is truly a unique property, the views of the ocean are breathtaking. The staff are very friendly and go out of their way to make you feel at home. ##### David Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Junghwa 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would give 10-Star if I could. Staying at this hotel was an experience for us. It has everything we wanted for the relaxing &re-energizing holiday. We definitely come back for our next holiday. ##### Junghwa Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Cynthia 1 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ##### Cynthia Stayed 1 night in Oct 2023 ### 10/10 Excellent #### David 14 Apr 2024 Liked: Staff & service, property conditions & facilities, room comfort #### Life of luxury This place is amazing! Every room is designed so it is completely private, so you can have the curtains open on the entire glass wall in the bedroom and look out over the Bay of Biscay, and soak in the tub while inhaling the ocean air. You are practically outside. They really take care of you, here. They have a spa, and they are attached to the Akelarre Restaurant (3 Michelin stars) that started it all. ##### David Stayed 2 nights in Apr 2024 ### 8/10 Good #### Verified traveller 25 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Great hotel, but ufortunately some shortcomings We had booked a room with a kingsized bed, but it turned out to be just two single beds put together. We where told that all the beds were this way. Very anoying to have that crack in the center of the bed, when you just want to cuddle in the nice surroundings of this else very nice hotel ##### Verified traveller Stayed 2 nights in Jul 2017 ### 10/10 Excellent #### Anja 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration. ##### Anja Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Misa 21 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities ロケーションが最高でした！ お部屋も広くて静かでとても落ち着きます。料理も当然最高でした ##### Misa Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Tony 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room and beautiful views ##### Tony Stayed 1 night in Sep 2025 ### 10/10 Excellent #### luiz guilherme 26 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience!!! ##### luiz guilherme Stayed 2 nights in Sep 2024 ### 6/10 Okay #### tadahiro 15 Jun 2024 Disliked: Staff & service, room comfort 湯沸かし機もなく、冷蔵庫に水を冷やすことができず、赤ワインをサービスだけでなく、別の飲料水も、サービスするべき。応接セットも座り心地が悪く、ベットも寝心地が悪かった。 ##### tadahiro Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Joon Hwi 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 완벽한 호텔 완벽한 호텔을 경험했습니다. 이보다 더 좋을수 있을까 싶습니다. ##### Joon Hwi Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### carine 26 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities unique! ##### carine Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Alfredo 10 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Su diseño sus cuartos realmente todo ##### Alfredo ### 10/10 Excellent #### Jeronimo 1 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Jeronimo Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Verified traveller 10 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Lack of thoughtfulness The aesthetics, environment, and services are top notch. However, there are quite a few things they could improve. 1\. Bathroom floor was super slippery. We have to be extra careful when we walk in. If you were wearing slippers or theres water on the floor, even more dangerous. 2\. The curtain was quite different to close completely. It was heavy and leaves a big gap at the end, which will be a problem for light sensitive sleeper. 3\. The door has no lock, so u cannot stop cleaners coming in if you forgot to put the do not disturb sign on the door. 4\. The room service menu has very little choice. They have a room service menu and a snack bar menu, yet many items are the same. Overall, the hotel itself was amazing, great spa, convenient parking, good people, impeccable views. But there is still room for improvement on the thoughtfulness. The experience could have been better. ##### Verified traveller Stayed 5 nights in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Marisol Self Check-in Guesthouse](https://www.expedia.co.uk/San-Sebastian-Hotels-Marisol-Guesthouse.h68110954.Hotel-Information) > > [Hotel Arbaso](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arbaso.h38912994.Hotel-Information) > > [NYX Hotel Bilbao by Leonardo Hotels](https://www.expedia.co.uk/Bilbao-Hotels-NYX-Hotel-Bilbao-By-Leonardo-Hotels.h34963374.Hotel-Information) > > [Hotel Zenit San Sebastián](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-San-Sebastian.h9129200.Hotel-Information) > > [Hotel Parma](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Parma.h17375796.Hotel-Information) > > [Hotel Villa Favorita](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Favorita.h41525074.Hotel-Information) > > [Lasala Plaza Hotel - Adults only](https://www.expedia.co.uk/San-Sebastian-Hotels-Lasala-Plaza-Hotel.h23467248.Hotel-Information) > > [Mercure Bilbao Jardines De Albia](https://www.expedia.co.uk/Bilbao-Hotels-Mercure-Bilbao-Jardines-De-Albia.h891192.Hotel-Information) > > [Hotel de Londres y de Inglaterra](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-De-Londres-Y-De-Inglaterra.h8328.Hotel-Information) > > [Radisson Collection Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Radisson-Collection-Bilbao.h69382203.Hotel-Information) > > [Mercure San Sebastian Monte Igueldo](https://www.expedia.co.uk/San-Sebastian-Hotels-Mercure-San-Sebastian-Monte-Igueldo.h20020562.Hotel-Information) > > [Intelier Villa Katalina Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Katalina-By-Intur.h68167565.Hotel-Information) > > [Hotel San Sebastián Orly, Affiliated by Meliá](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-San-Sebastian-Orly.h527487.Hotel-Information) > > [Barceló Costa Vasca](https://www.expedia.co.uk/San-Sebastian-Hotels-Barcelo-Costa-Vasca.h10765.Hotel-Information) > > [Hotel Arrizul Catedral](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Arrizul-Catedral.h89590302.Hotel-Information) > > [Axel Hotel San Sebastián - Adults Only](https://www.expedia.co.uk/San-Sebastian-Hotels-Axel-Hotel-San-Sebastian-Adults-Only.h41927949.Hotel-Information) > > [Catalonia Donosti](https://www.expedia.co.uk/San-Sebastian-Hotels-Catalonia-Donosti.h53479227.Hotel-Information) > > [Hotel Villa Eugenia](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Villa-Eugenia.h46105666.Hotel-Information) > > [Hotel Zenit Convento San Martín](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Zenit-Convento-San-Martin.h45118036.Hotel-Information) > > [Casa Nicolasa](https://www.expedia.co.uk/San-Sebastian-Hotels-Pension-Casa-Nicolasa.h10625417.Hotel-Information) > > [Hotel SANSEbay](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-SANSEbay.h19821676.Hotel-Information) > > [Belle Époque Self Check-in Guest House](https://www.expedia.co.uk/San-Sebastian-Hotels-Belle-Epoque.h58133906.Hotel-Information) > > [Hotel Maria Cristina, a Luxury Collection Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-Maria-Cristina.h1967.Hotel-Information) > > [Barceló Bilbao Nervión](https://www.expedia.co.uk/Bilbao-Hotels-Barcelo-Bilbao-Nervion.h527408.Hotel-Information) > > [Catalonia Gran Vía Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Catalonia-Gran-Via-Bilbao.h65380281.Hotel-Information) > > [Occidental Bilbao](https://www.expedia.co.uk/Bilbao-Hotels-Occidental-Bilbao.h542156.Hotel-Information) > > [Hotel ILUNION San Sebastian](https://www.expedia.co.uk/San-Sebastian-Hotels-Hotel-ILUNION-San-Sebastian.h430.Hotel-Information) > > [Hotel Sercotel Coliseo](https://www.expedia.co.uk/Bilbao-Hotels-Hotel-Sercotel-Coliseo.h4071592.Hotel-Information) > > [Abba San Sebastián Hotel](https://www.expedia.co.uk/San-Sebastian-Hotels-Abba-Hotel-San-Sebastian.h48526364.Hotel-Information) ---