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Reviews of Hotel Boutique Valverde Cumbres de la Escalon

3 out of 5
Hotel Boutique Valverde Cumbres de la Escalon
Avenida Alta Vista, C. las Brumas, #235, Colonia Cumbres de la Escalón, San Salvador

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

8/10 Good

ellie, canada

Liked: Cleanliness, staff & service
We booked to Valverde Escalon but they were close
We were sent to another branch of this hotel and the room was nice and big but had sime problem with the bathroom, we had shower in anither room
Stayed 4 nights in Jan 2018

10/10 Excellent

Cynthia, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a great price
The hotel is very clean , it looks luxurious and customer service is excellent . The price is just right
Stayed 9 nights in Oct 2017
Response from Gabriela Bonilla on 12 Nov 2017
Thank you so much for your review, your opinion is very important for us, we hope we can have you with us soon. Best regards.

8/10 Good

Jon, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, secure and truly boutique hotel
This hotel was a relaxing refuge from the bustle noise and traffic of a city. Truly boutique with only 8 rooms and well thought out decorations and art on the walls. Very clean. My main complaint is that no purified drinking water is offered either in the rooms or in common areas. I would like two see a bottle of water in the room or driving water offered in the lobby though they have very small bottles are available for purchase.
Stayed 1 night in Nov 2017
Response from Gabriela Bonilla on 10 Nov 2017
Mr. Jon thank you for staying with us and for your review, we will make sure we can provide you a better service and include water for your next stay and for our guests, you can be sure we will make a diference, thank your for let us know and be able to work harder for you. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, nice people
Had a great time and good breakfast! The caretakers were extremely nice and genuine
Stayed 3 nights in Sep 2017
Response from Gabriela Bonilla on 3 Nov 2017
Thank you very much! We hope you the best and we will be waiting for you to come back! Best regards

8/10 Good

WarrenChenChung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is in a very safe area near by some diplomat missions with great views. The services are very personal, and helpful. The only drawback is that hotel is kind of remote from restaurants and supermarkets which make it a bit inconvenient when its restaurant only service sandwiches. So, if the stay is for a day or two, it will be a good choice, but, for a lengthier stay it will be kind of inconvenient.
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL STAFF EXCELLENT
I feel like home, The hotel staff very friendly and always willing to help

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracias por quedarse con nosotros, lo esperamos nuevamente!

8/10 Good

Eddie , Canada

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of nowhere, but nice view.
We got lost every time going to the place, but safe area. They would nickel and dime us for everything like corking fee's and breakfast. One of the staff could speak good English and very helpful. We drank lots and return late in the evening they didn't care. The local police actually gave us a ride one night from the hotel to the restaurant. We didn't need it they were just being nice. Friendly. The views are beautiful and quiet but in the middle of nowhere.
Response from Maria Gonzalez Administradora on 10 Mar 2017
Thank you for visiting us, it was very nice to see you. Your feedback helps us improve the service.

10/10 Excellent

C, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel for quiet and privacy. City view away from the noise. Pleasant. Very comfortable spacious room. Room had a private massage area and the most spacious and comfortable bathroom ever in any hotel I have visited.
Response from Maria Gonzalez Administradora on 10 Mar 2017
Thanks for your comments, help us to improve our service. We hope to see you soon.

10/10 Excellent

jr, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonito lugar
Muy agradable pasar la noche y el día allí la comida es deliciosa y un lugar muy seguro las personas te atienden muy bien
Stayed 1 night in Jan 2018
Response from Gabriela Bonilla on 6 Jan 2018
Muchisimas gracias por sus comentarios, nos alegra haber podido atenderle como se merece. Le esperamos pronto. Saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Muchas gracias por su comentario, esperamos siempre seguir mejorando para poder atenderlo mejor en su próxima visita! Saludos

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Con certeza no regresare.
Hotel con instalaciones muy antiguas. No sé que tiene de boutique.
Estimado huésped, gracias por su comentario, en esta ocasión vemos importante poder explicarle un poco más acerca de nosotros y el concepto al que somos fieles, realmente el concepto de Hotel Boutique sobre toda Europa son casas antiguas con una arquitectura muy particular que se hacían parte del patrimonio de la nación para poder respetar la rquitectura que por lo general es antigua, posteriormente las volvían museos y luego las habitaciones que por lo general eran 5 o 6 eran convertidas en habitaciones para hospedar personas, es así como nace el concepto de Hotel Boutique, nuevamente le agradecemos por sus comentarios que son muy importantes para nosotros y nos ayudan a mejorar continuamente en nuestros servicios