Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel San Roque

3.5 out of 5
Hotel San Roque
Urbanización San Roque, Carretera A7,, km. 127, s/n, San Roque, Andalusia

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 74 reviews" "
Rating 8 - Good. 30 out of 74 reviews" "
Rating 6 - Okay. 11 out of 74 reviews" "
Rating 4 - Poor. 7 out of 74 reviews" "
Rating 2 - Terrible. 0 out of 74 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

DIMITAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer in Andalusia
Everything was perfect.Wonderful place for holiday and relax with family and friends.
Stayed 5 nights in Jul 2017

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Manfred, Thank you for your positive feedback. We wish to welcome you again. Regards, Idra García Commercial Department

8/10 Good

Marjukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Well coming cavas was a nice surprise. Nice place.
Dear Marjukka, Thank you so much for your kind review, it will be very helpful to other customers. We are glad you had enjoyed your stay with us and you liked our cava. We hope to see you again very soon. Best regards, Idra García Sales Department

8/10 Good

Eamonn

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Response from General Manager on 9 Feb 2017
Dear Eamonn, Thank you for your review, We hope to see you soon. Best regards, Idra García, Sales assistant

8/10 Good

Laura, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel at San Roque Golf Club
I had a nice 3-nights stay at the hotel. I was staying with a half-board. Breakfast has limited options but you are not going to be hungry. And dinners I liked a lot: freshly made and served appetizer (I always had sushi) and decent main course with a complementary glass of wine. The only thing I didn't like about dinners, that the start time at 8pm. A little too late for my liking but I guess it's a Spainish custom. Overall I had a nice stay and enjoyed the proximity to my son's boarding house (walking distance). Thank you stuff, especially at poolside cafe for making my stay enjoyable!
Response from Idra García. Sales Manager. on 30 Nov 2016
Dear Laura, Thank you so much for your feedback, we certanily appreciate your comments, they will be very helpful to future costumers. We are so happy you had enjoyed your stay with us. We look forward to welcoming you back to the hotel again very soon. Best regards,

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towels were not clean
It's beautiful, good value for money.
Response from General Manager on 1 Dec 2016
Dear guest, Thank you for taking the time to outline your experience in our hotel, this is very important to us. We are glad you had enjoyed your stay with us. We hope you get back to our hotel and have a nice stay with us. Kind regards, Idra García Sales Manager.

10/10 Excellent

Garry, County Durham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great place. Excellent facilities. 5 star service.
Response from General Manager on 28 Nov 2016
Dear guest, Thank you so much for your great review. We are really happy that you had enjoyed your stay with us. Thank you for your feedback and we are glad to see that you scored our team as 5 star. We look forward to welcoming you back to the hotel again very soon. Thank you once again for your kind words. Best regards, Idra García. Sales and Marketing Manager.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good with potential to be excellent
Initial room rather dark and claustrophobic also bed not made up properly. A quick word at reception and we were moved to a lovely bright and spacious suite. Good choice at breakfast but the buffet style meant that hot choices could be cold. Excellent swimming pool. Staff extremely helpful.
Response from General Manager on 25 Nov 2016
Dear guest, Thank you so much for your kind review, we certainly appreciate your comments. We are so happy you had enjoyed your stay in our hotel in spite of the problem with the room. We look forward to welcoming you back to the hotel again very soon. Best regards, Idra García Sales and Marketing Manager.

6/10 Okay

mana

Liked: Cleanliness, staff & service, room comfort
Good hotel for the money
1. Excellent breakfast 2. Excellent service in general 3. It is only located far away from the city and there is no shuttle bus
Response from General Manager on 25 Nov 2016
Dear guest, Thank you for taking the time to outline your experience with in our hotel. We are so sorry to read that you were unhappy with certain aspects of your stay and we don’t like the location was not to your expectations. We hope you get back to our hotel and have a nice stay with us. Kind regards, Idra García Sales and Marketing Manager.

4/10 Poor

Simon

Disliked: Room comfort
Noisy from adjacent roo.
Had room number H11. S11 room built on to ours. There bathroom was the back of our bedroom. Toilet noise all night in our bedroom from next door. We only had a bedroom. Came back home feeling tired. Would not book this place again. Shame nice grounds. Needs updating. High bar and restaurant prices. Hotel empty so why they put us next to the noisiest family in the world is beyond me. Need to rethink the toilet noise from a suite to a room. Told front desk who did nothing. Said sorry. Did not change we left feeling tired. Feel like we wasted money staying here woth so many hotels to choose from. Breakfast was good. Only thing I can say excelled the stay. Nice grounds. Still needs updating. You need a car here. If you get a room get a suite as a superior room is a bedroom only and the noise from an adjacent suite is not acceptable Choose somewhere else if you want a good night's sleep
Response from General Manager on 25 Nov 2016
Dear guest, Thank you for taking the time to review our hotel, your feedback is valuable to us as we constantly look to improve our delivery and to always provide you with the best possible service. We are so sorry your stay was not as it should have been. We do apologize for all the inconvenients. We keep working to improve our services. We hope you get back to our hotel and have a nice stay with us. Kind regards, Idra García Sales and Marketing Manager.

6/10 Okay

Helen, Bournemouth Uk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Swim up bar has gone !
The hotel is a good base for exploring southern Spain. A car is essential. The hotel is in need of some serious investment and general quality maintenance. The 4* rating come from the facilities on offer not the room standards. Double beds are actually twins pushed together. We had to change rooms after the first night due to water bubbling up through the bathroom floor! To sum up expect 2-3 star standards and you won't be too disappointed.
Response from Idra García, Sales and Marketing Manager. on 25 Nov 2016
Dear Helen, Thank you for taking the time to outline your experience with us. We are so sorry to read that you were unhappy with certain aspects of your stay and we don’t like the hotel was not to your expectations. We keep working to improve our amenities. We hope you get back to our hotel and have a nice stay with us. Kind regards

8/10 Good

paul

Liked: Cleanliness, staff & service
Good value excellent staff
Response from General Manager on 25 Nov 2016
Dear guest, Thank you for spending some valuable time reviewing us. We are happy that you chose to stay with us. Thank you for your feedback and we are glad to read that our team was excellent for you. We look forward to welcoming you back to the hotel again very soon. Thank you once again for your kind words. Best regards, Idra García Sales and Marketing Manager.

8/10 Good

Sergio, Malaga

Liked: Staff & service, room comfort
A nice weekend
It was really nice
Response from General Manager on 25 Nov 2016
Dear guest, We want to say thank you for your review, we certainly appreciate your comments. We are glad you had enjoyed your stay in our hotel. We look forward to welcoming you back to the hotel again very soon. Best regards, Idra García Sales and Marketing Manager.

10/10 Excellent

Chris, Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and informative
Facilities were beyond our expectations. Very large rooms. Hugh bathroom. Large patio. Nice pool and dining facilities.
Response from Idra García. Sales and Marketing Manager. on 25 Nov 2016
Dear Chris, Thank you for spending some valuable time reviewing us. We truly value your custom and glad that the hotel deliver the standards and services that meet your expectations. We look forward to welcoming you back to the hotel again very soon. Best regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing location near to Sotogrande
The hotel was perfect for a three night business trip. Breakfast has a good selection of both hot and cold food.
Response from General Manager on 25 Nov 2016
Dear guest, Thank you for taking the time to review our hotel, your feedback is valuable to us as we constantly look to improve our amenities. We are glad you had enjoyed your stay in our hotel during your business trip. We look forward to welcoming you back to the hotel again very soon. Best regards, Idra García Sales and Marketing Manager.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great staff and facilities but outdated rooms
We stayed at this hotel for one night on our way from Gibraltar to Ronda. It was not particularly busy, so it was very relaxing and quite. The lady who checked us in was fantastic! She offered us two free drinks and also offered to book us in for a free sauna session, which was great (suggestion for the management - install a shower in the sauna..). The breakfast was very nice too - proper coffee, fresh orange juice and a good choice of breakfast products for all tastes. The bar/restaurant area was very stylish and modern and pleasure to be in. The room however lacked a modern touch and maintenance - there were marks on the wall, the patio looked dirty and the bathroom definitely needed an upgrade to earn those 4 stars which the hotel advertises itself at.
Response from General Manager on 25 Nov 2016
Dear guest, Thank you for taking the time to share your experience with us. We are so sorry to read that you were unhappy with certain aspects of your stay and we don’t like the room was not to your expectations. We keep working to improve our services. We hope you get back to our hotel and have a nice stay with us. Kind regards, Idra García Sales and Marketing Manager.

10/10 Excellent

Michael, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
canada
Great place to stay if you want to visit Gibraltar.

10/10 Excellent

jo, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip
Excellent service and friendly staff the facilities are very good and clean and comfortable. The only problem we found was finding the room as it was dark with few lights. Some of the numbers need review otherwise excellent thankyou
Response from Idra García. Sales and Marketing Manager. on 25 Nov 2016
Dear jo, Thank you for taking the time to outline your experience with us. We are happy that you had enjoyed your stay but We are so sorry to read that you were unhappy with certain aspects of the room. We truly apologize for this. We hope you get back to our hotel and have a nice stay with us. Kind regards.

10/10 Excellent

Not Provided, Almunecar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relax in the country in luxury.
Lovaly relaxing stay but you do need a car, which we do not have.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
5 star venue needs a 5 star renovation
The area is known for its quality especially in the golfing world. This hotel is in a great setting of a 5 star golf club. I had heard that renovations were done, but I don't know what to make of that. The apartment was very dated. The kitchen had a kettle and some tea, but some milk would be a nice touch! I had to retune the TV, but even then it I my had local channels. I must say the whole experience was worsened by constant heavy rain which made it hard to relax and sleep. The pool area looked amazing but the weather out a stop to that! Tangos restaurant was the highlight of my stay with good staff and food. The hotel needs a 5 star renovation!

8/10 Good

DancingQueen, Wiltshire

Liked: Cleanliness, staff & service, room comfort
Very friendly
Upgraded to a suite on arrival, which was spacious and quiet. The bathroom was a little tired, decor wise, but roomy with separate bath & shower. The resort is in the process of being refurbished but we were not disturbed by any works. The best thing here is the staff. I have coeliac is ease & was provided with gluten-free bread at breakfast & dinner. We ate in the 'Tango' restaurant twice & had excellent food on both occasions with helpful & very friendly service. My husband had 2 rounds of golf (we are friends with members here) and the course was excellent in spite of husband spending a lot of time in the bunkers!

8/10 Good

Larry, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, but Cold
We stayed at the hotel because it was near Gibraltar. There was a problem with Google Maps, which led us to the wrong location. When we got to the hotel it was lovely. The room was beautiful and the hotel staff was helpful. We had dinner at the restaurant. It was very good. There was also an excellent breakfast. The one problem, which was big was that we were staying there in November and the heat was inadequate. The suite was very cold. There was a heater in the living room, but it did not even heat that room, much less the bedroom. So, I would highly recommend saying here in the spring or summer, but not late fall or winter.

10/10 Excellent

Brestrup, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
perfect!! Good standard. Nice staff, good bed and good breakfast.

8/10 Good

Ingrid, France

Liked: Cleanliness, staff & service, room comfort
recommendable
We had a very pleasant stay here. Nice check in with friendly staff. Quiet stay, as in no noise from other people, plenty of parking, breakfast was fine. The whole place is a little 'tired' perhaps, but all clean. Possibility to cook yourself, and a brand new fridge. I would definitely come back to stay again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
this hotel is not like it use to be, lovely staff but hotel no longer part of golf club,it apears to be deteriating ,which is such a shame as it use to be a wonderfull hotel with a great restaurant .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Gutes Frühstücksbuffet
Dear guest, Thank you so much for your review. We are glad you had enjoyed your stay with us and liked our breakfast buffet. We hope to se yo again very soon. Kind regards, Idra García

8/10 Good

Alexey

Liked: Cleanliness, staff & service, room comfort
Отель для гольфистов
Отель до гольфистов
Dear Alexey, Thank you so much for your kind review, we really appreciate you take some minutes to evaluate us. We are happy you had enjoyed your stay and hope to see you again very soon. Best regards, Idra García Sales Department

4/10 Poor

Lars

Disliked: Cleanliness, staff & service, property conditions & facilities
Ikke anbefalelsesværdigt.
Værelset var meget slidt med løse fliser og føltes ikke ikke særligt rent. Terrassen war decideret ulækker med ukrudt og snavs, møblerne var snavsede og ikke rengjort i lang tid. Sengen var dog udemærket. Vi havde valgt halvpension pga. Stedets isolerede beliggenhed, dette var ikke den store oplevelse. Hele resorten bærer præg af manglende vedligehold.
Dear Lars, Thank you for taking the time to review our hotel, your feedback is valuable to us as we constantly look to improve our amenities and to always provide you with the best possible service. We are sorry to read that the your stay was not as it should have been. We look forward to welcoming you soon, so you can see how we have improved. Kind regards, Idra García Sales Manager

8/10 Good

Carsten, Hamburg

Liked: Cleanliness, staff & service, room comfort
Schöne Anlage, aber in die Jahre gekommen
Die Suiten sind sehr großzügig angelegt, das Mobiliar ist aber in die Jahre gekommen, ebenso die Wege in der eigentlich sehr schönen Anlage. Der Fernseher ist neu, hatte aber keinen Empfang, das WLAN war vorhanden, aber sehr schwankend. Das Personal war sehr freundlich. Der Preis mit 56 Euro pro Nacht mit einem ordentlichen Früstück sehr günstig. Die Halbpesion hatte mit 12,50 Euro inkl. einem Freigetränk ein gutes Preis-Leistungs--Verhältnis,
Response from Idra García. Departamento comercial on 30 Jan 2017
Dear Carsten, Thank you ror your kind review, we really appreciate your comments. We are glad you had enjoyed yor stay with us and hope to see you soon again. Thank you again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 20 Dec 2016
Estimado huésped: Le agradecemos en nombre de todo el equipo del hotel San Roque Suites su tan amable valoración. Deseamos verle de nuevo muy pronto. Un saludo, Idra García Departamento comercial.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 20 Dec 2016
Estimado huésped: Muchas gracias por dedicar unos minutos de su tiempo a valorar su estancia con nosotros. Esperamos verle por nuestro hotel de nuevo muy pronto. Reciba un cordial saludo, Idra García Departamento comercial

8/10 Good

Urban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra rum, toppen frukost, bra restaurang
Mycket trevlig och servicemibded personal. Frukost mycket bra liksom restaurangmat o service
Response from General Manager on 25 Nov 2016
Dear guest, Thank you so much for your kind review, we certainly appreciate your comments. We are glad you had enjoyed your stay in our hotel. We look forward to welcoming you back to the hotel again very soon. Best regards, Idra García Sales and Marketing Manager.

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Establecimiento muy acogedor y en lugar tranquilo
Magnifica estancia por el entorno, la tranquilidad del lugar y la atención del personal. Hotel muy cercano a puntos de interés.
Response from General Manager on 25 Nov 2016
Apreciado huésped: Nuestro más sincero agradecimiento en nombre de todo el equipo del Hotel San Roque Suites por depositar su confianza en nosotros y dedicar unos minutos de su tiempo a valorarnos. Es para nosotros un verdadero placer saber que su estancia fue completamente satisfactoria. Trabajamos para continuar mejorando y comentarios como el suyo son nuestra recompensa. Muchas gracias, esperamos que nos visite de nuevo muy pronto. Reciba un cordial saludo. Idra García Responsable del Departamento Comercial.

6/10 Okay

michele, bordeaux

Liked: Staff & service
Plein de charme vieillissant
Un cadre magnifique très calme architecture grandiose niché dans un superbe terrain de golf. L'hôtel à dû avoir un passè fastueux.les chambres sont très spacieuses et très propres
Response from Idra García. Sales Manager. on 30 Nov 2016
Dear Michele, Thank you for taking the time to outline your experience with us. We certanily appreciate your comments, they will be very helpful to future costumers. We really hope you get back and see how we work to get better every day. Kind regards,

8/10 Good

Berit

Liked: Cleanliness, property conditions & facilities, room comfort
Dejligt stille
Vi var der i ydersæsonen. Hotellet var et golfresort men vi skulle ikke spille golf. Havde stort set poolen for os selv om eftermiddagen. Området bestod af små dobbelthuse med dejlig beplantning omkring.
Response from General Manager on 25 Nov 2016
Dear , Thank you so much for your kind review, we are so happy you had enjoyed your stay in our hotel. We look forward to welcoming you back to the hotel again very soon. Thank you once again for your kind words. Best regards, Idra García Sales and Marketing Manager.

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä huoneistohotelli
Hyvä hinta. Toimivat/Nopeat check-in/outit. Hyvä aamiainen. Kiva miljöö.
Response from General Manager on 25 Nov 2016
Dear guest, Thank you for spending some valuable time reviewing us. We are glad you had enjoyed your stay in our hotel. We look forward to welcoming you back to the hotel again very soon. Best regards, Idra García Sales and Marketing Manager.

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Personal muy amable y entorno único.
Decir que el personal del hotel es de 10, empezando por el chico que nos atendió en el turno de noche. Hubo mal entendido de inicio con el lugar y hotels.com ya que la reserva que teníamos confirmada era habitación con cama doble en suite y nos dieron de inicio una sencilla doble con dos camas separadas, sin chimenea y con un baño, cuando la reserva especificaba la cama grande con baño, una ducha a parte y chimenea. Afortunadamente nos lo supieron resolver y finalmente nos dieron la habitación que habíamos reservado entre las dos opciones desde el inicio de la reserva. El desayuno muy bueno y el staff del hotel super amable. El entorno con tanto verde y el mar al lado te hace sentir en un paraíso de la naturaleza. LA buena ubicación hace que puedas estar en Sotogrande a 5 mins, a 20 de Tarifa, 12mins de Gibraltar y 30-40 en el interior para ver pueblos como Castelar. Sin duda volveré a repetir.
Response from General Manager on 25 Nov 2016
Apreciado huésped: Nuestro más sincero agradecimiento en nombre de todo el equipo del Hotel San Roque Suites por depositar su confianza en nosotros y dedicar unos minutos de su tiempo a valorarnos. Es para nosotros un verdadero placer saber que su estancia fue completamente satisfactoria. Trabajamos para continuar mejorando y comentarios como el suyo son nuestra recompensa. Muchas gracias, esperamos que nos visite de nuevo muy pronto. Reciba un cordial saludo. Idra García Responsable del Departamento Comercial.

10/10 Excellent

Jean-Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un moment de calme et de rêve....
Mon seul regret est de n'être resté qu'une seule nuit, la suite du voyage en Andalousie devant continuée
Response from General Manager on 25 Nov 2016
Dear guest, Thank you so much for your review, we are so glad you had enjoyed your stay in our hotel We really hope you get back and have a longer great stay with us. Best regards, Idra García Sales and Marketing Manager.

8/10 Good

Bekir, Sverige

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mycket prisvärt !!
Mycket prisvärd hotell med stora rom med fin inredning. Badrummet lite slitet av av vattnet men helt ok i stort Rabbat på golfen för boende och bra frukost!
Response from Idra García, Sales and Marketing Manager. on 25 Nov 2016
Dear Bekir, Thank you so much for your review, we really appreciate your comments. We are glad you had enjoyed your stay in our hotel and we hope to see you again very soon. Best regards.

8/10 Good

oscar, gl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en general
Hemos estado un fin de semana,...el hotel en si bien. El defecto es una ventana en la bañera estropeada por la humedad. El desayuno Bufet muy bien y el personal muy amable en todo momento.
Response from Idra García Responsable del Departamento Comercial on 27 Nov 2016
Estimado Oscar: En primer jugar queremos agradecerle la confianza depositada en nuestro hotel, así como el tiempo que ha dedicado a valorarnos. Nos alegra saber que su estancia fue agradable, y lamentamos el problema con la ventana. Le aseguramos que trabajamos día a día para mejorar nuestras instalaciones. Esperamos poder contar con usted de nuevo muy pronto. Un saludo.

6/10 Okay

Fam.Bos, Zonhoven, Belgium.

Was ooit prachtig, maar is nu geen 4* meer waard.
Is ooit een prachtige accommodatie geweest, maar dringend aan een opknapbeurt toe. Is op dit ogenblik volgens ons geen 4* meer waard. Ontbijt was volgens Spaanse normen in orde, maar iedere dag volledig hetzelfde, geen enkele variatie. Het avondeten à la carte was eveneens in orde, maar te weinig keuze. Ook de prijzen voor eten en drankjes waren te hoog voor wat het hotel nu nog voorstelt. Goed voor een kort verblijf, maar niet voor een lange periode.
Response from Idra García. Sales and Marketing Manager. on 25 Nov 2016
Dear Fam.Bos, Thank you for taking the time to review our hotel, your feedback is valuable to us as we constantly look to improve our amenities and to always provide you with the best possible service. We are so sorry your stay was not as it should have been. We do apologize for all the inconvenients. We hope you get back to our hotel and have a nice stay with us. Kind regards.

8/10 Good

Andrés

Liked: Cleanliness, property conditions & facilities, room comfort
Magnífico hotel a muy buen precio
Muy buen hotel. Muy buen trato.
Response from General Manager on 25 Nov 2016
Estimado huésped: Nos complace saber que su estancia con nosotros fue satisfactoria y queremos agradecerle la confianza depositada en nuestro hotel, además de su valoración. Esperamos que vuelva muy pronto y pueda comprobar cómo seguimos mejorando. Reciba un cordial saludo, Idra García Responsable del departamento Comercial.

10/10 Excellent

Andrés

Liked: Property conditions & facilities, room comfort
Muy buen hotel a muy buen precio
Estancia muy buena. Personal muy amable. Muy buenas instalaciones.
Response from General Manager on 25 Nov 2016
Apreciado huésped: Nuestro más sincero agradecimiento en nombre de todo el equipo del Hotel San Roque Suites por depositar su confianza en nosotros y dedicar unos minutos de su tiempo a valorarnos. Es para nosotros un verdadero placer saber que su estancia fue completamente satisfactoria. Trabajamos para continuar mejorando y comentarios como el suyo nos hacen seguir adelante con más fuerza. Muchas gracias, esperamos que nos visite de nuevo muy pronto. Reciba un cordial saludo. Idra García Responsable del Departamento Comercial.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top sejour en tranquilité
Hotel dans un envirement superbe au terrein de golfe, néanmoins une voiture est indisponible pour se déplacer sur place.
Response from General Manager on 25 Nov 2016
Dear guest, Thank you so much for your kind review, we certainly appreciate your comments. We are so happy you had enjoyed your stay in our hotel. We look forward to welcoming you back to the hotel again very soon. Best regards, Idra García Sales and Marketing Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 25 Nov 2016
Dear guest, Thank you so much for your score. We are so happy you had enjoyed your stay in our hotel. We look forward to welcoming you back to the hotel again very soon. Kind regards, Idra García Sales and Marketing Manager.

10/10 Excellent

Mathijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schoon, mooi hotel
Goed hotel, erg netjes
Response from General Manager on 25 Nov 2016
Dear guest, Thank you for spending some valuable time reviewing us. We are glad that the hotel deliver the standards and services that meet your expectations. We look forward to welcoming you back to the hotel again very soon. Thank you once again for your kind words. Best regards, Idra García Sales and Marketing Manager.

8/10 Good

Evaristo

Liked: Cleanliness, staff & service
Response from General Manager on 25 Nov 2016
Estimado Evaristo: Nos alegra saber que su estancia en nuestro hotel fue agradable, agradecemos que haya dedicado unos minutos de su valioso tiempo en valorarnos. Deseamos poder volver a contar con usted en un futuro. Gracias de nuevo y reciba un cordial saludo. Idra García Responsable del Departamento Comercial.

6/10 Okay

Lone

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from General Manager on 25 Nov 2016
Apreciada Lone, Queremos agradecerle que haya invertido su valioso tiempo en realizar una valoración de nuestro hotel. Esperamos poder tener la oportunidad de volver a recibirle. Saludos, Idra García Responsable del Departamento Comercial.

10/10 Excellent

zia, lévis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La perfection
Lendroit était vrm beau. Le personnel courtois et aimable. On a adoré notre séjour.
Response from Idra García. Sales and Marketing Manager. on 25 Nov 2016
Dear Zia, Thank you so much for your kind review, we truly appreciate your comments. We are so happy you had enjoyed your stay with us. We look forward to welcoming you back to the hotel again very soon. Thank you once again for your kind words. Best regards.

10/10 Excellent

Jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 25 Nov 2016
Estimado Jose Manuel, En nombre de todo el equipo del hotel queremos agradecerle su valoración. Le damos las gracias también por la confianza depositada en nosotros y esperamos poder volver a recibirle muy pronto. Reciba un cordial saludo, Idra García Responsable del departamento Comercial