San Pedro Holidays from £1,145

Good location and helpful staff, but strict policies The hotel has a great location, and the staff were very helpful during my stay. However, I was disappointed by how strict they were with check-in and check-out times—they don’t accommodate early check-in, and I was asked to leave exactly at check-out time, which felt a bit rigid. Overall, decent for the location, but not the most flexible

This hotel is a hidden gem within the beautiful Pueblo of Machu Picchu. I had the most unforgettable stay. They breakfast buffet starts at 5am for all the early hikers which is amazing. All staff speak fantastic English, the customer service was exquisite! I recommend scheduling a message , we did this after our hike it was amazing. The hotel also hold your luggage after check out in the event you want to explore the village or hike that day. Highly recommend getting the room with river view!

Property was really very good and close to nature. Definitely recommended.

The area around the hotel was safe and convenient. Staff are extremely helpful. We will stay again.

In general it's excellent. Clean and kind service. (1) driver not shown up from airport; (2) wifi disconnected for a while -- resolved qucickly; (3) no channels of TV in English. Those are a little flaws. All the other things are SUPER.

El hotel super bueno, nuestro único tema fue con Laura del front desk, llegamos sin reserva y Laura con cierta actitud nos decía que el hotel estaba lleno que sólo nos podía ofrecer una noche, luego nos tendríamos que hospedar en otro porque nuestra estadía en cusco era de 5 dias, al otro dia intentamos nuevamente con ella misma, para quedarnos el resto de la semana, y nos insistía que estaba todo lleno, le explicaba que en la web me aparecía que habían disponibles y ella me decía que debía ser error, sin embargo hice la reserva luego que nos dijo eso via expedía, esperamos un rato y nos atendió una chica muy amable y hicimos check in nuevamente… es decir que si había disponibilidad. Que pena que esa Laura de muy mala onda, nos hiciera vivir esa experiencia tan descortés en un hotel tan bueno, que hasta por mi cumpleaños me pusieron bizcocho en la habitación, asi que cuando vayan procuren que no le toque ella.