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Reviews of Motel 6 Paso Robles, CA

2.5 out of 5
Motel 6 Paso Robles, CA
1134 Black Oak Drive, Paso Robles, CA

Reviews

6.4
Rating 10 - Excellent. 167 out of 999 reviews" "
Rating 8 - Good. 267 out of 999 reviews" "
Rating 6 - Okay. 260 out of 999 reviews" "
Rating 4 - Poor. 171 out of 999 reviews" "
Rating 2 - Terrible. 134 out of 999 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2020

6/10 Okay

Ruben

Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 6 nights in Nov 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family
It was good for the one night needed I needed to stay.
Stayed 1 night in Nov 2020
Response from Brand Experience Team on 15 Dec 2020
Thank you for the excellent review! Lilith #Team6

10/10 Excellent

Favian, Anaheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, friendly, clean, secure. Good. location.
Stayed 1 night in Nov 2020
Response from Brand Experience Team on 15 Dec 2020
Hi Favian, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6

10/10 Excellent

Aurora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Steven

Motel 6. Cheap with a bed and shower.
If you ever have stayed in a motel 6 it was exactly like that.
Stayed 1 night in Nov 2020
Response from Brand Experience Team on 15 Dec 2020
Hi Steven, Thank you for positively rating your stay! Lilith #Team6

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
no towels nor toiletries in the room. we had to front desk to request for handsoap. went to laundry room twice for towels. front desk not friendly. did not even have hot water.
Stayed 1 night in Nov 2020

6/10 Okay

Christie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Laura, California

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We booked with Motel 6 because we had stayed in one within the last 2 years in a different city and we were pleasantly surprised by the cleanliness and well kept rooms. This one was a complete disappointment. Staff was great but the room was dirty, we only had 2 bath towels for 4 people and 2 small them bars of soap. Walls were scuffed and marked on and there was a cockroach in the bathtub. We had to borrow an iron and blow dryer from the front desk. I would NOT ever stay here again.
Stayed 2 nights in Oct 2020
Response from Brand Experience Team on 15 Dec 2020
Hi Laura, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Property is right next to the freeway, a lot of noise all night.
Stayed 1 night in Oct 2020
Response from Brand Experience Team on 15 Dec 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Did not like the thin walls in the rooms. Beds were comfortable and room was clean.
Stayed 1 night in Oct 2020
Response from Brand Experience Team on 15 Dec 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

8/10 Good

Geoff

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
The lady at the front desk was awesome! So accommodating. The room was not very clean and there transients all over the parking lot day and night. The guests were very loud late into the night and in the morning the police were doing a sweep. As wonderful as the employees were we will not be staying here again.
Stayed 2 nights in Oct 2020
Response from Brand Experience Team on 20 Oct 2020
Hi Jennifer, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay. Clean rooms.
Stayed 1 night in Oct 2020
Response from Brand Experience Team on 20 Oct 2020
Thank you for the excellent review! Lilith #Team6

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not solely the facilities fault but many guest were outside yelling, smoking, etc from 2AM to 4AM without much assistance from staff.
Stayed 1 night in Oct 2020
Response from Brand Experience Team on 20 Oct 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

4/10 Poor

J, San Diego CA

Travelled with partner
Disliked: Cleanliness, amenities
Despite being a non-smoking room, the smell was overwhelming and nauseating. Good location, decent bed, clean sheets.
Stayed 3 nights in Oct 2020
Response from Brand Experience Team on 20 Oct 2020
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Booked 3 rooms. Check in was a mess. The girl was rude, mixed up my rooms and then blamed me for not understanding her mix up. Had to return twice because my room keys were not working. Hotel was clean and quite.
Stayed 1 night in Oct 2020
Response from Brand Experience Team on 20 Oct 2020
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

8/10 Good

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent to stay at.
It was ok I payed 113 and I’m ok with that I think the room was a 80$ room no more than that. It’s clean and comfortable to stay at convenience was key and it was convenient for me to stay there. If I have to I’ll stay there again but I’d ask for a discount.
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 20 Oct 2020
Hi Edward, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020

6/10 Okay

claudia

Liked: Cleanliness
Disliked: Room comfort
room was uncomfortable, but very clean
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 20 Oct 2020
Hi Claudia, Thank you for your positive review although we are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

4/10 Poor

Verified traveller

Stayed 3 nights in Sep 2020

2/10 Terrible

Franke

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad Experiance @Motel 6 in Paso Robles
This is the last time I will stay at a Motel 6. Physically it was average for a Motel 6. We planned on being out most of the time so we just needed four walls and a bed to sleep in. We could not sleep on the first night because of the druggies talked so loud we could hear them through the wall. Their kids and guests were knocking on their door until 6am. We asked to move but the office said they left. Two people knocked on our door looking for them then smoked in front of our door for an hour. The person at the front desk said they could not leave the office. The new people also partied late into the night and the front office did nothing to quiet them down. We left for a new hotel at 12:30am. Motel 6 and Hotels.com refused to give us a refund.
Stayed 2 nights in Sep 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Frankie, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 Poor

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you specify a non smoking room if you want one. My pajamas smelled like cigarette smoke for the remainder of our trip. Other than this, for a quick rest Motel does the job.
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Roxanne, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Shannon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

2/10 Terrible

Nicki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Bouaphanh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
not wroth it for the price
The restroom wall was dirty and the tube in the shower look dirty and under the bed was so dusty this motel was the only one available I wouldn’t stay there again and the price for it too much and it took forever to get your room we had to wait in line almost a hour
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Bouaphanh, We are disappointed to learn that we fell short of your expectations. We take reports of poor housekeeping very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room was not clean and the whole roomed reeked of smoke
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 24 Sept 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

8/10 Good

Iday, California

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to food and puppy friendly! 30 minutes from Morro Bay!
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Iday, We appreciate you recognizing our excellent location, and we are glad to hear you enjoyed your stay. We hope to see you again soon. Safe Travels. Lilith #Team6

6/10 Okay

Monica, Anaheim

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Location was great close to stores and freeways. Property was right off of the freeway which was awesome
Stayed 1 night in Aug 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Monica, Thank you for the positive review! We are happy you enjoyed your stay. Lilith #Team6

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right for the price
The room was very clean. It was small with just the basics. It was just right for the price.
Stayed 2 nights in Aug 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Jose, Thank you for the perfect rating!! Lilith #Team6

2/10 Terrible

Maegen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
tweaks everywhere. Roaches, ants and filthy
Stayed 3 nights in Aug 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Maegen, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Bridget

Liked: Staff & service, property conditions & facilities
Check in was fine , room was decent but lots of loud neighbors , I was scared to go outside at night
Stayed 1 night in Aug 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Bridget, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A plus plus plus
Wonderful
Stayed 1 night in Aug 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Cory, Thank you for the perfect rating!! Lilith #Team6

2/10 Terrible

Paula

Travelled with family
Liked: Room comfort
Stayed 7 nights in Jul 2020

2/10 Terrible

Alejandro

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
This is a very noisy motel. We didn't get any rest. Too many people hanging out at parking lot, conversations going on and just busy all night and when we called to complain nothing was really done.
Stayed 1 night in Aug 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Alejandro, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 Okay

Chris

Travelled with group
Liked: Cleanliness
Bare minimum
Bare minimum! It's a room with a palce to sleep, shower and rest. No coffee maker, no closet, no microwave, no fridge. Pris- A/C worked great, vending machine was stocked, pool looked inviting but it was closed. Close to restaurants and freeway access. Price was high compared to other rooms with more to offer. I'd stay again if I had no other options.
Stayed 1 night in Aug 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Chris, We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 Terrible

Jessica

Travelled with family
Disliked: Staff & service
Worst Customer Experience I have ever had
I reserved a room for 3 nights from this motel. My wife and her daughters were going down there to visit her terminally ill grandmother. They checked in Thursday, and Friday went out of town to deal with the family business and preparations. When they arrived back that night they found other people in their room. Their room had been cleaned out, their stuff tossed into bags and set aside, and informed that their room was given away only 1 day into their stay. Never did the motel call either of us to let us know what was happening, they just yelled at my wife for leaving her stuff in the room (when she had a 3 day reservation) My wife was already distraught and hearing this brought her to tears. The attendant at the front counter threatened to call the police on her if she continued to "cause a scene".She threatened my grieving, emotionally distraught wife with the police because of an egregious error on the motel's part. At this point I was on the phone with my stepdaughter listening in on what was happening and the phone was brought up and put on speakerphone. The attendant told me that "this happens all the time" and that my wife needed to check in each day. I tried to inform her that I have a single reservation for 3 days, but she wouldn't listen to me, she continued to rudely yell at me over my talking on the speaker phone. This is by far and away the WORST customer service incident I have ever had and neither I nor my family will ever again stay at this site.
Stayed 1 night in Jul 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Jessica, Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience with you further, and ask that you reach out to our Guest Relations Team by using the Contact Us feature on the Motel 6 website. Lilith #Team6

6/10 Okay

Sergey

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2020

8/10 Good

Holly, Paso robles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean, good parking. Vending machines.
Stayed 1 night in Jul 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Holly, Thank you for the excellent review! Lilith #Team6

8/10 Good

Bonnie, Turlock ca

Liked: Cleanliness, staff & service
The staff was very friendly and the room was clean our only complaint was a lot of activity at night and noise
Stayed 2 nights in Jul 2020
Response from Brand Experience Team on 24 Sept 2020
Hi Bonnie, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Lilith #Team6