Title: Exe Victoria Palace Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Exe Victoria Palace Victorian hotel with sauna and 24-hour front desk ![Mediterranean cuisine, al fresco dining ](https://images.trvl-media.com/lodging/1000000/930000/922700/922656/92a18982.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/930000/922700/922656/ec3ad473.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/922700/922656/038a5eca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/930000/922700/922656/f41144fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/1000000/930000/922700/922656/1dabc023.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Exe Victoria Palace sits in the heart of the historical district, offering a luxury experience. Guests savor Mediterranean cuisine at Renacimiento restaurant and can spend afternoons by the outdoor pool with sun loungers or unwinding in the sauna. 8.4 Very good ## Popular amenities - - Bar - 24/7 front desk - Air conditioning - Housekeeping - Pool £72 includes taxes & fees 1 Jan - 2 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 2 - Dec 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 3 - Dec 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=922656&PinnedHotelID=922656&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### Double Room Single Use 10.0 Exceptional 2 reviews ### Highlights Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries Hairdryer - 237 sq ft - Sleeps 1 - 1 Single Bed ### Double or Twin Room 8.0 Very good 4 reviews ### Highlights Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries Hairdryer - 237 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### Superior Double or Twin Room ### Highlights Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries Hairdryer - 301 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### Superior Double Room Single Use ### Highlights Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries Hairdryer - 301 sq ft - Sleeps 1 - 2 Single Beds ### Double or Twin Room, Terrace ### Highlights Terrace Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries - 301 sq ft - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### Double Room Single Use, Terrace ### Highlights Terrace Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries - 301 sq ft - Sleeps 1 - 1 Single Bed ### Superior Double or Twin Room (Habitacion superior con sofa cama) ### Highlights Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries Hairdryer - 301 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ### Single Room ### Highlights Air conditioning Plasma TV Pillow menu Blackout curtains Down duvet Bidet Eco-friendly toiletries Hairdryer - Sleeps 1 - 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Lorenzo-De-El-Escorial-Hotels-Exe-Victoria-Palace.h922656.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Lorenzo-De-El-Escorial-Hotels-Exe-Victoria-Palace.h922656.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.59083%2C-4.14464&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eYHgPaEW2pbqtdJrhJkMQkVLL-M=) Calle Juan de Toledo, 4, San Lorenzo de El Escorial, Madrid, 28200 #### What's nearby - Auditorio San Lorenzo de El Escorial Theater - 2 min walk - 0.1 miles - El Real Coliseo de Carlos III Theater - 2 min walk - 0.1 miles - Royal Monastery of San Lorenzo de El Escorial - 6 min walk - 0.4 miles - Casita del Infante - 18 min walk - 1.0 mile - Church of San Bernabe - 3 min drive - 1.8 miles #### Getting around - El Escorial Station - 8 min drive - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 59 min drive #### Restaurants - ‪Cafetín Croché - ‬5 min walk - ‪Cafetería Pan y Canela - ‬5 min walk - ‪Café Miranda Suizo - ‬3 min walk - ‪Arcadia Cafe Especialidad - ‬2 min walk - ‪El Rey De Copas - ‬3 min walk ## About this property ### Exe Victoria Palace Luxury upscale hotel in the historical district Take advantage of a terrace, a garden and a bar at Exe Victoria Palace. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine restaurant, Renacimiento, features al fresco dining and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre. Additional perks include: - An outdoor pool, along with sunloungers - Buffet breakfast (surcharge), bike hire and a 24-hour front desk - Wedding services, a lift and a banquet hall - Meeting rooms, tour/ticket information and a TV in reception Room features All 81 rooms have comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and bidets - Eco-friendly cleaning products, daily housekeeping and desks ## Similar properties ![Superior Suite, Terrace | Balcony](https://images.trvl-media.com/lodging/28000000/27600000/27597300/27597205/fd4048f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Lorenzo Suites San Lorenzo de El Escorial - Free WiFi - Laundry - Room service - Housekeeping 9.6 Exceptional 99 reviews £108 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=27597205&PinnedHotelID=27597205&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/850000/849300/849273/5366bc26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Florida San Lorenzo de El Escorial - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 207 reviews £46 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=849273&PinnedHotelID=849273&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/1000000/900000/892100/892052/84c1e526.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Miranda & Suizo San Lorenzo de El Escorial - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.8 Good 224 reviews £108 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=892052&PinnedHotelID=892052&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Mediterranean cuisine ](https://images.trvl-media.com/lodging/1000000/900000/892200/892166/cf467445.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hospedium Hotel Los Lanceros San Lorenzo de El Escorial - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 149 reviews £56 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=892166&PinnedHotelID=892166&HadPinnedHotel=true®ionId=-1&adults=2) ![Chapel](https://images.trvl-media.com/lodging/9000000/8720000/8719900/8719885/10c8cf1f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hospedería Santa Cruz San Lorenzo de El Escorial - Parking included - Restaurant - Gym - Breakfast available 8.0 Very good 88 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=8719885&PinnedHotelID=8719885&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/28000000/27290000/27287000/27286947/80074067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Yeguada la parrilla El Escorial - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 78 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=27286947&PinnedHotelID=27286947&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/903400/903365/fc3b6c23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pax Torrelodones Torrelodones - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 341 reviews £47 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=903365&PinnedHotelID=903365&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/37000000/36290000/36286000/36285916/9c55d18f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Lady Ana Maria La Estación - Free WiFi - Housekeeping 7.6 Good 44 reviews £52 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=36285916&PinnedHotelID=36285916&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/4000000/3630000/3629500/3629477/d39fd19a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Galaico Jaboneria - Free WiFi - Air conditioning - Breakfast available - Parking available 7.8 Good 291 reviews £45 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=3629477&PinnedHotelID=3629477&HadPinnedHotel=true®ionId=-1&adults=2) ![Coffee shop](https://images.trvl-media.com/lodging/100000000/99780000/99773900/99773889/d0221aad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hospederia La Cañada Moralzarzal - Spa - Free WiFi - Air conditioning - Breakfast available 7.6 Good 8 reviews £54 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=99773889&PinnedHotelID=99773889&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (EUR 35 per day); discounts available ### Food and drink - Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 10 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Renacimiento ### Things to do - Bicycle rentals - Outdoor pool - Sauna - TV in common areas ### Family friendly - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 10,010 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 2 buildings - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1951 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Living plant wall - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Victorian architecture - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 26-inch plasma TV ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Water-efficient showers ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 30.56 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 10 per person - Nearby parking fee: EUR 35 per day - Rollaway bed fee: EUR 30.56 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Exe Victoria Palace Hotel Exe Victoria Palace San Lorenzo de El Escorial Exe Victoria Palace Hotel San Lorenzo de El Escorial Exe Victoria Palace Hotel Exe Victoria Palace San Lorenzo de El Escorial Exe Victoria Palace Hotel San Lorenzo de El Escorial ## Frequently asked questions ### Does Exe Victoria Palace have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Exe Victoria Palace? > As of 2 Dec 2025, prices found for a 1-night stay for 2 adults at Exe Victoria Palace on 1 Jan 2026 start from £72.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/San-Lorenzo-De-El-Escorial-Hotels-Exe-Victoria-Palace.h922656.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Exe Victoria Palace pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Exe Victoria Palace? > Check-in begins at 3:00 PM. ### What time is check-out at Exe Victoria Palace? > Checkout is at noon. ### Where is Exe Victoria Palace located? > Situated in the historical district, this luxury hotel is within a 5-minute walk of Auditorio San Lorenzo de El Escorial Theater and El Real Coliseo de Carlos III Theater. Royal Monastery of San Lorenzo de El Escorial and Friars' Garden are also within 10 minutes. El Escorial Station is 21 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Exe Victoria Palace Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 130 8 - Good 103 6 - Okay 44 4 - Poor 16 2 - Terrible 5 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 7.6/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Laura Z. 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room with balcony, excelent view. Excellent service and friendly staff ##### Laura Z. Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Hyesung 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel. ##### Hyesung Stayed 2 nights in May 2025 ### 10/10 Excellent #### Irene 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service , very clean , spacious room , great views ##### Irene Stayed 1 night in May 2025 ### 10/10 Excellent #### Irene 29 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great customer service , impecable room with a beautiful view ##### Irene Stayed 1 night in May 2025 ### 8/10 Good #### Allison 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel and staff are lovely. Would stay here again. I only wish they had coffee/tea facilities in the room! ##### Allison Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elegant hotel A beautiful old hotel in the city center, not far from the monastery. We liked the old style atmosphere. The staff we met were very friendly and helpful. The breakfast was excellent. We can recommend this hotel. ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Matheus 19 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent place, stay, location very close to everything walking distance ##### Matheus Stayed 1 night in Jun 2023 ### 8/10 Good #### Verified traveller 5 Jul 2024 Liked: Cleanliness, staff & service, room comfort #### Historic Hotel Lovely historic hotel, very well located, however, in need of renovation. The staff is kind and knowledgeable about the area. ##### Verified traveller Stayed 5 nights in Jun 2024 ### 6/10 Okay #### Deirdre 3 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location Nice hotel and good location. Hotel did lack ambience, bit from location it’s perfect. No idea where the pool was. ##### Deirdre Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Oliver 17 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great old school full feature hotel. Amazing place to stay especially balcony room. no real view but the morning light - ah! Friendly helpful staff. ##### Oliver Stayed 1 night in Sep 2023 ### 10/10 Excellent #### JORGE 28 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The brackfast ##### JORGE Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Michele 3 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed overnight. Walkable to El Escorial . Many dining options . Public parking lot next door . You have the option of a buffet breakfast it’s €10 . ##### Michele Stayed 1 night in May 2024 ### 10/10 Excellent #### Peggy 7 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities I came here to visit a friend and fell in love with Escorial and the hotel. It is quiet but friendly and they will help you in what ever way they can! I will be back next year and as a person who has not traveled alone in Thirty something years that is a big deal. ##### Peggy Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Chinwe 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My stay here was calm and peaceful. I particularly loved the bilingual staff, they were super helpful and very friendly. They helped me get a cab to the airport. The room was nice and clean, breakfast was lovely. No unnecessary hidden charges. Big plus for me. My one recommendation would be to have fliers or cards for tour companies. I was given a map of the area indicating places I could visit but if they added pamphlets or business cards for tour companies, I think this would just be a plus. Thanks for the apple I got from the reception. Made for a nice snack. ##### Chinwe Stayed 3 nights in Jun 2025 ### 8/10 Good #### Andrew 28 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, great price, good service This is a great hotel, I assume the best in the town. It has a lovely feel to it. Very elegant building which the photos don’t do justice. The staff especially the nice lady on reception were excellent. Negatives are room was small and no facilities (no gym etc) but overall it was great value for money and we would stay again. ##### Andrew Stayed 1 night in Apr 2024 ### 6/10 Okay #### Verified traveller 31 Aug 2023 Liked: Cleanliness, staff & service Disappointing. I had stayed at this hotel several years ago and looked forward to returning, but this time had a small spartan room with tiny thin towels. The pool and pool area are still very good, and the hotel is a block from the bus station. Higher end rooms may be better. ##### Verified traveller Stayed 1 night in Aug 2023 ### 6/10 Okay #### Scott 8 Jul 2024 Liked: Staff & service Unfortunately upon arrival I was suffering from a head and chest cold. The walls are paper thin and I was snoring a bit loudly. My neighbor continued to pound on the wall throughout the night. I understand his frustration but I would suggest not staying here if you snore at all. ##### Scott Stayed 1 night in Jul 2024 ### 4/10 Poor #### Richard 9 Dec 2024 Disliked: Cleanliness, property conditions & facilities #### Avoid Apart from the initial indication of the rundown and shabby state of this hotel being a shattered glass entrance door held together with cling film and tape (apparently caused recently by the wind) the first room allocated was unclean and malodorous. The reception team reallocated a room but this hotel is as a whole shabby unclean and far from deserving a four star status. Avoid. ##### Richard Stayed 1 night in Dec 2024 ### 8/10 Good #### Gabriel 5 Mar 2023 Liked: Staff & service, amenities, property conditions & facilities The bathroom walls where full of black mold and doesn’t seem or feel clean. Really disgusting. ##### Gabriel Stayed 2 nights in Mar 2023 ### 4/10 Poor #### SILVIA LEONOR 26 Oct 2025 Disliked: Cleanliness, property conditions & facilities Supongo que por ser una reserva desde una plataforma nos dieron una habitación pequeña, con un baño viejo con olor a tuberías sucias. ##### SILVIA LEONOR Stayed 1 night in Oct 2025 ### 8/10 Good #### Rolf 21 Sept 2025 Liked: Cleanliness, staff & service, amenities Die sehr gute Lage zum Palast/Kloster war für uns ausschlaggebend. Die Tür zum Bad schliff auf dem Boden und konnte dadurch schlecht geöffnet und geschlossen werden. ##### Rolf Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ruth Esther 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es war fantastisch ##### Ruth Esther Stayed 4 nights in May 2025 ### 10/10 Excellent #### M Carmen 6 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort Hotel con excelentes servicio céntrico en buena entrada y salida ##### M Carmen Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estancia agradable. Todo correcto. Personal muy amable y el hotel estaba súper limpio. La ubicación es perfecta, en 2 minutos estás en el centro del pueblo y en el monasterio. ##### Verified traveller Stayed 1 night in Jan 2025 ### 8/10 Good #### Frank 13 Jul 2024 #### Lo justo ni más ni menos Lo necesario y nada más. 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