"Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged...
"Family of Nine Left Stranded Outside in the Dark
An extremely distressing experience. I booked Flowers of Joy Wellness Villa through Hotels.com for nine family members, including my elderly mother and four children aged 7–14.
The host called on check-in day and I confirmed arrival between 5–6 pm. Check-in was advertised until 9 pm. At 6:06 pm, I WhatsApped to say we were almost there; the message was delivered. We arrived at 6:20 pm, but repeated calls went unanswered. At 6:24 pm, I messaged...
"Great location approximately 10-15 minutes away from the airport. Close to Trincity mall with grocery. About a 30 minute drive to Port of Spain without traffic, considering all Carnival activities was in Port of Spain. The entire condo was very clean and tidy, which made our stay comfortable. The two areas of improvement in my humble opinion would be the directions received was not clear, it was challenging being a visitor to the country. But the instructions inside of the booklet at the condo I...
"Great location approximately 10-15 minutes away from the airport. Close to Trincity mall with grocery. About a 30 minute drive to Port of Spain without traffic, considering all Carnival activities was in Port of Spain. The entire condo was very clean and tidy, which made our stay comfortable. The two areas of improvement in my humble opinion would be the directions received was not clear, it was challenging being a visitor to the country. But the instructions inside of the booklet at the condo I...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
The hotel is extremely clean and check-in process was one of the quickest I’ve ever experienced. Likewise, the checkout was simple and quick.
The staff is pleasant and kind.
The hotel is extremely clean and check-in process was one of the quickest I’ve ever experienced. Likewise, the checkout was simple and quick.
The staff is pleasant and kind.
The staff was amazing. From reception to the young lady at the bar, the accommodating server on the rooftop. All of them made our stay so perfect and exceptional. I called for the ac to be turned off and it was sorted out immediately.
Late check out was provided without hassle. The ambiance and the friendly accommodating staff made the experience all round excellent.
One issue was the security that came to the rooftop and told us it’s time to go to sleep and that we were there...
The staff was amazing. From reception to the young lady at the bar, the accommodating server on the rooftop. All of them made our stay so perfect and exceptional. I called for the ac to be turned off and it was sorted out immediately.
Late check out was provided without hassle. The ambiance and the friendly accommodating staff made the experience all round excellent.
One issue was the security that came to the rooftop and told us it’s time to go to sleep and that we were there...
Shalom House was decorated to a high standard, clean and homely.
The room has a keypad to unlock/lock the door so there is no need to carry a key around. It was spacious with aircon, a comfy bed, fridge/microwave/kettle which is nice to have.
They provided a delicious fresh home cooked breakfast with a variation of foods each day we were there, as well as fresh juice and fruit, cereal tea/coffee. The staff especially Liz were wonderful and so lovely and friendly. Breakfast is served by the...
Shalom House was decorated to a high standard, clean and homely.
The room has a keypad to unlock/lock the door so there is no need to carry a key around. It was spacious with aircon, a comfy bed, fridge/microwave/kettle which is nice to have.
They provided a delicious fresh home cooked breakfast with a variation of foods each day we were there, as well as fresh juice and fruit, cereal tea/coffee. The staff especially Liz were wonderful and so lovely and friendly. Breakfast is served by the...
The hotel is family run and the Lady who runs it cannot do enough to make your stay enjoyable. She was very welcoming. The hotel is in a quiet, peaceful, 'country' location, even though close to the airport there was no noise whatsoever. The room was comfortable with a big double bed with an adjoining bathroom. Separate kitchen and dining facilities were available where breakfast was served and drinks could be obtained at all times.
A free shuttle service is available from and to the airport...
The hotel is family run and the Lady who runs it cannot do enough to make your stay enjoyable. She was very welcoming. The hotel is in a quiet, peaceful, 'country' location, even though close to the airport there was no noise whatsoever. The room was comfortable with a big double bed with an adjoining bathroom. Separate kitchen and dining facilities were available where breakfast was served and drinks could be obtained at all times.
A free shuttle service is available from and to the airport...
Geoff
Reviewed February 13, 2018Reviewed February 13, 2018
I stayed here recently as a solo traveller and I found it to be an excellent, friendly and safe stay.
I spent a lot of time researching the best places to stay and this B&B was no 1 everytime.
I'm so glad I got to stay here and look forward to staying again.
I stayed here recently as a solo traveller and I found it to be an excellent, friendly and safe stay.
I spent a lot of time researching the best places to stay and this B&B was no 1 everytime.
I'm so glad I got to stay here and look forward to staying again.
The hotel was excellent, the wifi was especially excellent. I was there only for a couple of nights found the staff actively helpful. I was warned that the Saturday night there would be a concert in the stadium opposite until midnight. My room faced the stadium and it was loud in the room, but I was out most of that evening, and fortunately I went to sleep at 11pm even though the concert was still ongoing.
The best thing about the hotel is that it is co-located with the Movietowne mall so...
The hotel was excellent, the wifi was especially excellent. I was there only for a couple of nights found the staff actively helpful. I was warned that the Saturday night there would be a concert in the stadium opposite until midnight. My room faced the stadium and it was loud in the room, but I was out most of that evening, and fortunately I went to sleep at 11pm even though the concert was still ongoing.
The best thing about the hotel is that it is co-located with the Movietowne mall so...
Vance
Reviewed February 22, 2018Reviewed February 22, 2018
The hotel is a real gem. The hotel staff were friendly and helpful. Room was clean. Nice to have a balcony to sit out on too. Breakfast was plentiful and a good range of options. Pool area was also great. Used this every day. We ate at Kava. Pizzas were excellent! Would 100% stay here again.
The hotel is a real gem. The hotel staff were friendly and helpful. Room was clean. Nice to have a balcony to sit out on too. Breakfast was plentiful and a good range of options. Pool area was also great. Used this every day. We ate at Kava. Pizzas were excellent! Would 100% stay here again.
Mike and his wife also Cindy were the best host. During my 6 nights, l was treated like a king. It was like having your family spending the weekend. Mike and his staff went above and beyond to make my stay comfortable.
Marvellous breakfast and daily free complementary sort drinks. Closer to the airport with a shuttle bus. Right from the bottom of my heart to the depths of my soul thanks Mike. I will see you soon unless you sell your business to someone else.
Mike and his wife also Cindy were the best host. During my 6 nights, l was treated like a king. It was like having your family spending the weekend. Mike and his staff went above and beyond to make my stay comfortable.
Marvellous breakfast and daily free complementary sort drinks. Closer to the airport with a shuttle bus. Right from the bottom of my heart to the depths of my soul thanks Mike. I will see you soon unless you sell your business to someone else.
Edward
Reviewed February 18, 2017Reviewed February 18, 2017
The location is amazing for enjoying nature and the unspoilt environment, with great views if hummingbirds in the garden.
The room was clean and comfortable. The staff were kind and attentive, with knowledgable guides always on hand.
A lovely exprience.
The location is amazing for enjoying nature and the unspoilt environment, with great views if hummingbirds in the garden.
The room was clean and comfortable. The staff were kind and attentive, with knowledgable guides always on hand.
A lovely exprience.
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