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Reviews of Hyatt Centric Santa Clara Silicon Valley

3.5 out of 5
Hyatt Centric Santa Clara Silicon Valley
3100 Lakeside Dr, Santa Clara, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1001 reviews" "
Rating 8 - Good. 229 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jesus

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

10/10 Excellent

Loretta, Rio Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how comfortable and clean the room and hotel was everywhere. The only complaint would be the lack of a microwave in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms
Stayed 2 nights in Apr 2024

8/10 Good

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ashley

Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Eric, Durham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great home away from home during my business trip to Santa Clara!
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael, Reno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine and clean. Staff was excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024

8/10 Good

Omar

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Glammie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our atay
Stayed 2 nights in Mar 2024

8/10 Good

Taylor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of construction around the property, so probably wouldn't stay there again in the super near future, but would go back in a year or so when it's hopefully finished.
Stayed 1 night in Mar 2024

6/10 Okay

Brinda

Travelled with partner
Was a decent place to stay for a couple nights if coming in for work reasons.
Stayed 1 night in Mar 2024

8/10 Good

Miles

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Brinda

Liked: Property conditions & facilities
For a Hyatt it’s pretty sub par.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that they charged for parking
Stayed 2 nights in Mar 2024
Response from Pasquale on 12 Mar 2024
Good afternoon Ms. Sheri,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to enjoyed your stay with us and we hope to host you again soon. Best Regards

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms. Smelled great, nice pool and hot tub area. Staff, especially the night staff, where very nice and accommodating. Will definitely be staying here anytime I am in the area
Stayed 2 nights in Mar 2024
Response from Pasquale on 12 Mar 2024
Good afternoon Ms. Alyssa, Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon. Best Regards

4/10 Poor

Pritam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
the shower doesnot have hot or warm water its only cold water. The main part is so many differnt charges on the property, i have paid almost 350 extra for some reason even after paying expedia full amount. They charge car parking, they charged me 50 dollars almost 3 time already, they keep saying its deposit and will be returned but i keep receiving notification about new chanrges i have paid 266 and two 50 dlllars and one 47 dollars payment already.
Stayed 1 night in Mar 2024

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing vacation with my wifey. Very nice hotel felt very comfortable didnt want to leave. Coming back again very soon.
Stayed 5 nights in Feb 2024

10/10 Excellent

Marti M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with well thought out room design. Quiet, well decorated, with a nice fitness center and pool. Loved the in-room robes, did not like the large concrete blocks on the bed, which I guess were suppose to be pillows. Overall, though, the place was very relaxing.
Stayed 2 nights in Feb 2024
Response from Pasquale on 27 Feb 2024
Good afternoon Mr. Marti,Thank you for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon. Best Regards

8/10 Good

Kassaundra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2023
Response from Pasquale on 27 Feb 2024
Good afternoon Ms. Kassaundra, Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

8/10 Good

Ragavendra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was hostile for no good reason.
Stayed 1 night in Feb 2024
Response from Pasquale on 8 Feb 2024
Good afternoon Mr. Ragavendra,Thank you so much for choosing our property and for taking the time to leave your feedback. I am deeply sorry if your experience with our staff was below your expectations, I can reassure that I will personally address the issue.Best Regards

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Excellent service at the front desk! Will definitely be coming back!
Stayed 2 nights in Feb 2024
Response from Pasquale on 6 Feb 2024
Good afternoon Ms. Emma,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Maraya

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It was good service and a pleasant stay
Stayed 2 nights in Feb 2024
Response from Pasquale on 8 Feb 2024
Good afternoon Ms. Maraya,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Denise

Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Property conditions & facilities
We love the restaurant, the room and the staff
Stayed 4 nights in Jan 2024
Response from Pasquale on 6 Feb 2024
Good afternoon Ms. Erin,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Rhonda

Stayed 1 night in Jan 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with helpful, kind staff!
Stayed 2 nights in Jan 2024
Response from Pasquale on 6 Feb 2024
Good afternoon Ms. Tiffany,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

2/10 Terrible

Steve

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
You won’t sleep..
Super thin walls and windows means you can’t sleep in this hotel!! Avoid at all costs
Stayed 6 nights in Jan 2024
Response from Team Hyatt Centric on 14 Feb 2024
Sorry to hear that your stay was less than satisfactory. I would like to speak with you. please give us a call at the hotel.

10/10 Excellent

Branden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the game.
Stayed 4 nights in Jan 2024
Response from Pasquale on 1 Feb 2024
Good afternoon Mr. Branden,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay when going to a game at Levi Stadium.
Stayed 3 nights in Jan 2024
Response from Pasquale on 6 Feb 2024
Good afternoon Ms. Kelly, Thank you so much for staying with us and for taking the time to leave your feedback. I am glad to know that you enjoyed your stay with us and I hope to host you again soon.Best Regards

10/10 Excellent

Tia, Beaverton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sent some of my team here and they said they liked this hotel and would like to stay here again in the future.
Stayed 2 nights in Jan 2024
Response from Pasquale on 31 Jan 2024
Good afternoon Ms. Tia,Thank you so much for choosing our property and for taking the time to leave your feedback. We are happy to know that your team enjoyed your stay with us and we hope to host you again soon. Best Regards

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sv location
great location for silicon valley work and 49ers game. rooms adjacent to hwy 101 are very noisy. nice room, staff nice too
Stayed 1 night in Jan 2024
Response from Pasquale on 31 Jan 2024
Good afternpon Mr. Timothy,Thank you for choosing our property and for taking the time to leave your feedback. I am glad to know that you enjoyed your stay with us however I want to apologize for issue you encountered with the noise from the freeway.We hope to host you again soon.Best Regards

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, the staff was friendly, the bar and lobby are nicely decorated, and it is a very close cab ride to Levi’s Stadium
Stayed 2 nights in Jan 2024
Response from Pasquale on 1 Feb 2024
Good afternoon Ms. Amanda,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

8/10 Good

Dirk

Stayed 2 nights in Jan 2024
Response from Pasquale on 1 Feb 2024
Good evening Mr. Dirk, Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Tony

Stayed 3 nights in Jan 2024
Response from Pasquale on 1 Feb 2024
Good evening Mr. Tony,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Mike, Sherwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great except the food was a limited menu which was hard if you are gf
Stayed 2 nights in Jan 2024
Response from Pasquale on 31 Jan 2024
Good afternoon Mr. Mike,Thank you so much for staying with us and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay, however I would like to apologize if the selection of food was too limited for you. We hope to host you again soonBest Regards

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Pasquale on 31 Jan 2024
Good evening Mr. Steve,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon. Best Regards

10/10 Excellent

Alexis

Stayed 1 night in Dec 2023
Response from Pasquale on 24 Jan 2024
Good afternoon Mr. Alexis,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon. Best Regards

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024
Response from Pasquale on 24 Jan 2024
Good afternoon Ms. Nicole,Thank you for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Yvette

Stayed 2 nights in Jan 2024
Response from Pasquale on 24 Jan 2024
Good afternoon Ms. Yvette,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Football
We came for a Niners game, good location and very clean. The front desk was super friendly too.
Stayed 2 nights in Jan 2024
Response from Pasquale on 24 Jan 2024
Good afternoon Mr. Mario,Thank you for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was ana amzing stay....the only thing is i never understand why the need to pay for parking when we are paying for a room and should be included . Other then that it was a nice stay
Stayed 1 night in Jan 2024
Response from Pasquale on 24 Jan 2024
Good evening Ms. Cordova,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 3 times now and will continue to stay when we come to the area. The rooms are clean and I love the suite design. It makes it very convenient when one person gets up earlier than the other. The staff is friendly and very accommodating. The in room coffee maker was having an issue and they sent a brand new one up right away with no problems. We love that there is a bar with a really nice seating area to go have drinks and meet up with friends. There is a restaurant on site as well which is great to grab a quick bite to eat. It’s close to Levi stadium, which is why we usually visit for the games. It’s in a walkable distance, but it’s a bit of a walk if you don’t mind. It also close to shopping and other food options.
Stayed 1 night in Jan 2024
Response from Pasquale on 24 Jan 2024
Good evening Ms. Jenifer,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon. Best Regards

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to and from Levi stadium!!
Stayed 1 night in Jan 2024
Response from Pasquale on 24 Jan 2024
Good afternoon Ms. Cheryl,Thank you so much for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Pasquale on 24 Jan 2024
Good afternoon Ms. Erica,Thank you for choosing our property and for taking the time to leave your feedback. We are glad to know that you enjoyed your stay with us and we hope to host you again soon. Best Regards

10/10 Excellent

Loretta

Liked: Amenities
Response from Pasquale on 24 Jan 2024
Good afternoon Ms. Loretta,Thank you so much for choosing our property and for taking the time to leave your feedback.We are glad to know that you enjoyed your stay with us and we hope to host you again soon.Best Regards