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Reviews of Riverleaf Inn Mission Valley

2.5 out of 5
Riverleaf Inn Mission Valley
San Diego, CA

Reviews

5.8
Rating 10 - Excellent. 218 out of 1215 reviews" "
Rating 8 - Good. 213 out of 1215 reviews" "
Rating 6 - Okay. 267 out of 1215 reviews" "
Rating 4 - Poor. 226 out of 1215 reviews" "
Rating 2 - Terrible. 291 out of 1215 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jay

Liked: Staff & service, property conditions & facilities
Good price, good amenities, great service!
Stayed 1 night in Apr 2024

4/10 Poor

MIGUEL

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty, had boogers on the wall and the room had a funky smell when we walked in. The sheets had a weird smell, like stinky feet. The wi fi was not working properly and the lobby was closed by 630 so no way to work. Staff was friendly but I think they could've done a little more when it came to wi fi usage. To me the biggest factor is cleaningess when it comes to rating so thats why I am giving this review.
Stayed 4 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Apr 2024
Response from Management on 25 Apr 2024
Thank you very much for your review, we appreciate your feedback and hope you choose us again in the future!

10/10 Excellent

LaVon

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth place, No complaints
Stayed 4 nights in Apr 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The pool could use a cleaning but overall we enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from Management on 25 Apr 2024
Thank you very much for your review, we appreciate your feedback and hope you choose us again in the future!

2/10 Terrible

Thoeun

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Broken spring bed, itchy linens, no hand soap provided, small & cheap towels, leaky shower head, smelly room, can hear traffic
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you, we appreciate your feedback.

10/10 Excellent

jill

Travelled with group
Liked: Staff & service
No blankets on bed. Bed was not comfortable
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for staying with us and leaving your review, we appreciate your feedback.

10/10 Excellent

José

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time here! Very affordable and many close attractions. The manager Esmeralda was very helpful, & the two girls in the front Gigi & Maria are very sweet and communicative! Really hope to be back again.
Stayed 1 night in Apr 2024
Response from Management on 19 Apr 2024
Thank you for staying with us and leaving your review, we appreciate your feedback.

10/10 Excellent

Stacey, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice
Stayed 1 night in Feb 2024
Response from Management on 19 Apr 2024
Thank you for staying with us and leaving your review, we appreciate your feedback.

4/10 Poor

Michelle

Travelled with partner
Liked: Staff & service
Super noisy room, was on the third floor, people above were stomping all hours of the night, the metro rail system also coming by every 30 minutes or so. Came in late and stayed for less than 12 hours just to try and get some sleep but did not. Furniture and bathrooms also very worn and dirty. I guess you get what you pay for. Would’ve rather stayed across the street.
Stayed 1 night in Mar 2024
Response from Management on 19 Apr 2024
Thank you, we appreciate your feedback.

6/10 Okay

Lizzy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 19 Apr 2024
Thank you for staying with us and leaving your review, we appreciate your feedback.

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great.
Stayed 1 night in Mar 2024
Response from Management on 2 Apr 2024
Thank you so much for your review, we appreciate your feedback!

6/10 Okay

Liza

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a terrible place to stay the staff are fairly friendly and try their best. However, the hotel itself is out dated and could use some remodeling starting with the rooms. For example, the safe did not work there were no blankets in my room and a tricky door knob. Overall, my stay was okay as this hotel was close to old town San Diego and not far from places to go.
Stayed 2 nights in Mar 2024
Response from Management on 19 Apr 2024
Thank you for staying with us and leaving your review, we appreciate your feedback.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Mar 2024
Response from Management on 2 Apr 2024
Thank you so much for your review, we appreciate your feedback!

6/10 Okay

Angelina

Hotel needs an upgrade. Furniture is peeling and walk ways have some sink holes that need to be fixed before someone goes through.
Stayed 2 nights in Mar 2024
Response from Management on 19 Apr 2024
Thank you for staying with us and leaving your review, we appreciate your feedback.

2/10 Terrible

Simone

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was disgusting the room was filthy spider webs in the corners dusty bunny’s in the corner of the floor dirty all on the walls and corner. Toilet was clogged the bed had stains on them. Complete mess and customer service was awful.
Stayed 2 nights in Mar 2024
Response from Management on 19 Apr 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Miguel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nothing
Stayed 1 night in Mar 2024
Response from Management on 2 Apr 2024
Thank you so much for your review, we appreciate your feedback!

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on 2 Apr 2024
Thank you so much for your review, we appreciate your feedback!

2/10 Terrible

Marisol

Travelled with family
Disliked: Amenities
Dirty! Unsafe!
Stayed 2 nights in Mar 2024
Response from Management on 4 Mar 2024
Thank you for your feedback.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
Thank you for choosing us, we appreciate your great review!

6/10 Okay

Kevin

Liked: Staff & service
Needs more upgrades
Stayed 2 nights in Feb 2024
Response from Management on 28 Feb 2024
Thank you for choosing us and sharing your feedback!

8/10 Good

Junaida

Stayed 4 nights in Feb 2024
Response from Management on 2 Apr 2024
Thank you so much for your review, we appreciate your feedback!

4/10 Poor

Lori

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, no water pressure. And it was surrounded by homeless people and smells.
Stayed 1 night in Feb 2024
Response from Management on 25 Feb 2024
Thank you for bringing this to our attention. We appreciate your review and feedback!

6/10 Okay

anthony

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
poor
Stayed 3 nights in Feb 2024
Response from Management on 25 Feb 2024
Thank you for bringing this to our attention. We appreciate your review and feedback!

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Management on 25 Feb 2024
Thank you for staying with us. We appreciate your review and feedback!

6/10 Okay

Martin

Travelled with family
Liked: Staff & service
The room did not have remote, no towels, toilet was clogged and crackheads stay at hotel.
Stayed 2 nights in Feb 2024
Response from Management on 25 Feb 2024
Thank you for bringing this to our attention. We appreciate your review and feedback!

6/10 Okay

bryan

Disliked: Amenities, property conditions & facilities
The remote was broken and the TV channels did not change. The TV was stuck only on one channel and since the TV remote did not work I was forced to only watch that one channel and none others. I was able to turn the TV only but when I tried to flip the channels the remote would not work. Also the Jacuzzi would not heat up and when I tried to go in the jacuzzi the water was cold and the Jets would not heat up.
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you for choosing us and sharing your feedback!

4/10 Poor

Marjorie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Is a hotel but also an hotel for people without a place to leave. There are family and person who leave there. The bed are not very good. No microwave in the room. Leek st the tape. We did travel all over nevada, California and Utah. This place was the worst during our trip.
Stayed 1 night in Feb 2024
Response from Management on 25 Feb 2024
Thank you for staying with us and bringing this to our attention. We appreciate your review and feedback!

6/10 Okay

Saul

Stayed 2 nights in Feb 2024
Response from Management on 19 Apr 2024
Thank you for staying with us and leaving your review, we appreciate your feedback.

2/10 Terrible

Patricia

Stayed 1 night in Jan 2024
Response from Management on 2 Feb 2024
Thank you for your review, we appreciate your feedback!

4/10 Poor

Noel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Management on 2 Feb 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Lynell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riverleaf may not be a 5⭐️ place, but Raul and his staff are all 5⭐️ in every way. My reservation got mixed up, and the woman on duty that night fixed things for me till the manager (Raul) arrived in the AM. He came in and fixed my entire reservation, and even knocked a little off the rate for the inconvenience. Also San Diego had heavy rain and flooding, and they offered everyone a full reimbursement if they wanted to leave and not get flooded in! Awesome!!! Thank you for everything Riverleaf!
Stayed 9 nights in Jan 2024
Response from Management on 28 Jan 2024
Thank you for your review, we appreciate your feedback. Hope you join us again in the future.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the staff
Hotel by far is one of the nicest places for the rate the rooms may be a little dated but they're all very very clean everything is sanitary the beds are made nice the towels are fresh and the property is safe and well guarded your car is safe the neighborhood is just fine for the price of these motels this is the best one I've ever seen that it beats Motel 6 by far hella beat some of the nice ones I've stayed out as far as the staff goes the staff here is very courteous friendly very professional always willing to help and make and they always have a smile on their face I felt very comfortable here and I felt well I would definitely say stay here
Stayed 1 night in Jan 2024
Response from Management on 28 Jan 2024
Thank you for your review, we appreciate your feedback. Hope you join us again in the future.

10/10 Excellent

Laquitta

Stayed 1 night in Jan 2024
Response from Management on 28 Jan 2024
Thank you for your review, we appreciate your feedback. Hope you join us again in the future.

6/10 Okay

Thomasina

Great
Stayed 3 nights in Dec 2023
Response from Management on 28 Jan 2024
Thank you for your review, we appreciate your feedback. Hope you join us again in the future.

6/10 Okay

Gladys

Travelled with partner
Liked: Staff & service
In this case I was put at this property due to my other reservation being moved due to flooding. As I entered the unit, i automatically noticed a bad odor not sure if it was a mix of humidity and smoke but it definitely should be looked at. We were also only given two small pillows and one thin sheet with a small, thin knitted blanket. Very clean but definitely needs some upgrades, definitely would not return due to odor.
Stayed 1 night in Jan 2024
Response from Management on 28 Jan 2024
Thank you for bringing this to our attention. We apologize for the issues you encountered.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Microwave Needed.
I wish the rooms had a microwave.
Stayed 1 night in Jan 2024
Response from Management on 13 Jan 2024
Thank you for your review, we appreciate your feedback.

6/10 Okay

Richard D

Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, comfy bed, reasonable rate pool and Jacuzzi were green?
Stayed 1 night in Jan 2024
Response from Management on 12 Jan 2024
Thank you for your review, we appreciate your feedback.

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

jen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

2/10 Terrible

Ninareh

Stayed 1 night in Dec 2023
Response from Management on 2 Feb 2024
Thank you for your review we appreciate your feedback.

2/10 Terrible

Sandra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures and current reviews are pretty deceiving had I known it was in this poor condition and a truly awful ghetto place I would have most definitely and happily paid a little extra money to be on an actual hotel and not be in a run down motel. I didn’t even take a shower that night and the mattress was flimsy and uncomfortable I just wanted to the hell out. Staff were very nice and friendly though that is the only positive part about it.
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

8/10 Good

Casey

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Management on 2 Feb 2024
Thank you for your review we appreciate your feedback.

2/10 Terrible

April

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
When we arrived we had to check in thru a window outside which had people doing drugs and drinking on the street. Our room was not like the pictures at all. Our shower was dirty and the water didn’t even come out to take a shower. Our AC wasn’t working well at all. Wish we never stayed here. Was the worse hotel experience ever.
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to Shabby for the price.
It was well worth the price! Could use an upgrade with mattresses! Not a luxury hotel but worth the price. You can relax and not worry about a tweeker buggin you like most economy hotels. The air units could use an upgrade as well. Overall it recommendable if on a budget and need a weeks worth of stay!!
Stayed 7 nights in Dec 2023
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

6/10 Okay

Omar, Lawndale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Management on 9 Jan 2024
Thank you for your review we appreciate your feedback.