Thank you so much for sharing your experience with us Martha! We are so happy to hear that you enjoyed your time with us, and we hope to welcome you back soon.

Thank you for being our guest Shayla! We hope to see you again soon.

Thank you, Alexis, for being our guest, we hope to welcome you back soon.

Thank you for sharing your experience with us Jose. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service we provide. I am confident that these necessary steps will ensure your experience is an isolated incident and we hope that you return in the near future.

Thank you for sharing your experience with us Tomasz. We are so happy to hear that you found our hotel incredibly cozy. We hope to welcome you back soon.

Matthew,Thank you so much for sharing your experience with us! We are happy to hear that you enjoyed your time with us and we hope to welcome you back soon.

Qaseem,Thank you for sharing your experience with us. We are sorry to hear that you hurt your finger. We hope that you are feeling better and hope to welcome you back soon.

Thank you for sharing your experience with us Ting. I'm sorry to hear that our team was inpatient with you. I will be sure to address this with our team as we want every guest to feel welcome and appreciated. The destination fee includes one drink coupon, WiFi, Nespresso and a discount for FIT gym.

Thank you for sharing your experience with us Nicole. I'm so happy to hear that you enjoyed our decor and historic elevators. I'm sorry to hear that your husband was not able to order a drink to go with his room service. I will be sure to address this with our restaurant manager. We hope to welcome you back soon.

Thank you for being our guest Barbara! We hope to welcome you back soon.

Good afternoon Raul,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Thank you for giving us the opportunity to address the issue you experience; we hope to welcome you back soon.

It was truly a pleasure to meet you Hannah! Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I am happy to hear that our recovery from the fire alarm hiccup meet your expectations. We look forward to welcoming you back again!

Kimberly,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I am so excited to hear that we exceeded your expectations. We look forward to welcoming you back soon.

Thank you Jeannette, we hope to see you again soon.

Thank you Renata, we hope to welcome you back soon.

Thank you for being our guest, Janet. I'm so happy to hear that you enjoyed the Palihotel San Diego but I'm sorry to hear that you had difficulties with our valet service. I will make sure to address this issue with our manager and make sure it's resolved. We hope to welcome you back again soon.

Thank you for being our guest Mike! We hope to welcome you back soon.

Hello John,Thank you for taking the time to leave a review regarding your recent stay at Palihotel San Diego! We are delighted to hear that you enjoyed your time in the area and had positive interactions with our team members. We are looking forward to welcoming you back for another pleasant stay. Best Regards,ChrisGeneral Manager

Good afternoon Curtis,I am so sorry to hear that your AC was not working in your room but it brings me great joy to hear that our team stepped up and took such great care of you. We hope to welcome you back soon!

The Gaslamp is definitely a fun place to be! Thank you for being our guest Marcellite, we hope to see you again soon.

Thank you for being our guest Susan! So happy to hear that you enjoyed your time with us and we hope to welcome you back soon.

Hello Jia, Thank you for being our guest.Thank you for taking the time to rate us. We apologize that you were not happy with the stay.We hope to welcome you back soon.

Good afternoon Kris,I'm so sorry to hear that the temperature in your room did not meet your expectations and that our team did not offer to make up your sofa bed. We truly strive to provide a comfortable stay for all of our guests and I'm sorry to hear that we fell short during your time with us. I will follow up with our team to make sure our standards of making the sofa beds for our guests is being followed and I hope that you will give us another chance in the future.

Hello Christine,Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. We understand that our historic building may present challenges, particularly with the operation of our vintage elevator and the layout of the stairs. Our original elevators were built in 1913 and are slower than any modern elevators of our time.Additionally, we regret the discomfort caused by the lack of proper AC installation in your room. Ensuring our guests' comfort is our top priority, and we will address this issue promptly.We understand that affordability of the parking is an important consideration for our guests, and we continuously review our pricing structures to ensure they remain competitive within the local market. However, we apologize for the chaos and disorganization you experienced. This falls short of the level of service we aim to provide, and we will work with our valet team to ensure smoother operations and minimize wait times for our guests. We take your feedback seriously and will use it to make necessary improvements to enhance the overall guest experience.Best Regards,Chris-General Manager

Sorry to hear that you didn't enjoy the Gaslamp Quarter Anna, we hope that you enjoyed the hotel.

Truly appreciate you Nathan! We hope to see you again soon.

Hello Steph,Thank you for your positive feedback! We are looking forward to hosting you again in the future.Best Regards,ChrisGeneral Manager

Hello Carolina,Thank you so much for being our guest and taking the time to provide us with your feedback. We are pleased to hear that you felt welcomed and that the team took great care of you. We hope to welcome you back soon.

Appreciate it Amrit! Hope to welcome you back soon.

Hello Isabella,Thank you so much for your glowing review! We're thrilled to hear that you found our property to be special and that you appreciated the attention to detail in every aspect. We take pride in preserving the unique charm and character of our historic building while providing a magical experience for our guests. We understand that some may find the rooms smaller and the elevators less convenient, but we're glad to hear that it didn't detract from your overall experience. We appreciate your kind words and hope to welcome you back for another unforgettable stay soon!Warm Regards,Chris-General Manager

Thank you for staying with us and providing your valuable feedback. I'm sorry you felt it took an eternity to retrieve your vehicle from valet, I will definitely pass this along to our manager to make sure we have the correct number of staff on during high volume check-outs. We hope to welcome you back should travel bring you back to San Diego in the future.

Hello Aurora,Thank you for taking the time to leave a review regarding your recent stay. We sincerely apologize for any inconvenience you and your husband experienced during your stay. Ensuring accessibility and guest comfort are top priorities for us, and we regret that we fell short of meeting your expectations in this regard. We appreciate your feedback regarding the elevator and its challenges for accessibility. Rest assured, we are actively exploring solutions to improve the situation while preserving its historical charm.Additionally, we apologize for the oversight with the hand soap in your bathroom. This does not reflect the high standards of service we strive to provide. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future.We truly value your patronage and the opportunity to improve.Best Regards,ChrisGeneral Manager

Hello Vaheh,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel and found our team members to be friendly. Regarding the elevator, we understand that its historical significance can sometimes come with challenges. We are committed to preserving its heritage while also addressing any inconveniences it may cause. We hope to have the opportunity to welcome you back for another memorable stay in the future.Best Regards,Chris-General Manager

Thank you for being our guest Juliet, we hope to welcome you back soon.

Thank you Sally, we hope to welcome you back soon.

Thank you Caroline, we hope to welcome you back soon.

James, thank you for providing your feedback. We wish you all the best in your future travels.

We are so glad to hear that you enjoyed your time with us at the Palihotel San Diego! We hope to welcome you back soon.

Thank you for being our guest Sierra and providing us with your insight. We are happy to hear that you had a pleasant stay, and we hope that you will return soon.

Hello Lana,Thank you for taking the time to rate your stay at Palihotel San Diego! We are looking forward to hosting you in the future.Best Regards,Chris-General Manager

Hello Cristal,Thank you for taking the time to leave a review regarding your recent stay with us. We are delighted to hear that you enjoyed the bed and the rooftop. However, I am sorry to hear that your stay was less than perfect due to outside noise and boutique size of the room. I hope we will have a pleasure to host you in the nearest future!Best Regards,Chris-General Manager

Hello Juan Pablo,Thank you for taking the time to leave a review regarding your recent stay with us! We are delighted to hear that you enjoyed your time at Palihotel San Diego. We are looking forward to hosting you in the future.Best Regards,Chris-General Manager

Thank you for being our guest Horacio, we truly appreciate your feedback and hope to see you again soon.

Thank you for being our guest Damian, we truly appreciate your feedback and hope to see you again soon.

Good afternoon Nadia,Than you so much for being our guest and providing us with your valued feedback. We strive to make every guest stay as perfect as possible. I apologize for the issues you experienced with our AC and will make sure that it is rectified immediately. We look forward to welcoming you back soon.

Thank you for being our guest, we hope to welcome you back again soon.

Thank you for being our guest Avanti, We hope to welcome you back soon.

Happy to have you as a guest Elizabeth! We are delighted that you enjoyed our historic aesthetics and hope to see you again soon.

Good afternoon Kimiberly,We are so glad to hear that you enjoyed your time with us at the Palihotel San Diego as well as your walk about in Downtown San Diego! We have put a lot of time into the details of the hotel and we are very happy to hear that you thought they were amazing. We look forward to welcoming you back soon should travel bring you back to the area.