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Rating 10 - Excellent. 573 out of 998 reviews" "
10 - Excellent
573
Rating 8 - Good. 239 out of 998 reviews" "
8 - Good
239
Rating 6 - Okay. 87 out of 998 reviews" "
6 - Okay
87
Rating 4 - Poor. 60 out of 998 reviews" "
4 - Poor
60
Rating 2 - Terrible. 39 out of 998 reviews" "
2 - Terrible
39
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Okay
Morgen
Travelled with group
22 Apr 2024
Liked: Cleanliness, staff & service
Beautiful property, but room was very noisy. Lots of street noise and early morning hotel construction right outside my room door.
Morgen
Stayed 2 nights in Apr 2024
Response from Len Regan on 22 Apr 2024
Hi Morgen, Thank you for the feedback, we appreciate and value all guests communication on their experiences. We are working on improving in these areas. And your information is helpful. Have a wonderful week.
10/10 Excellent
Rosa
Travelled with family and small children
22 Apr 2024
Liked: Cleanliness, staff & service, amenities
I have a three year-old and an 11 year old and they both enjoyed the stay. The arcade, activity room, ping pong table, the pool, and the little kids park, perfect! Definitely coming back.
Rosa
Stayed 3 nights in Apr 2024
Response from Len Regan on 22 Apr 2024
Thank you Rosa for such wonderful comments about the resort. It will be a pleasure to share with our team. Have a wonderful week!
This was our second time staying at the property so we could visit Legoland. We absolutely loved it both times. The separate bedroom for our kids was great and the kids loved the splash pad and pool. The full kitchen had everything we could possibly need for cooking meals in our room. We loved that the bar lets you take drinks up to the room. We will definitely stay again!
Kaylee
Stayed 2 nights in Apr 2024
Response from Len Regan on 17 Apr 2024
Thank you Kaylee for such an awesome review! We look forward to seeing you and your family on a future say.
We had a great stay at GPP with our family of small kids. We recommend this property for folks looking to stay very close (across the parking lot) to Legoland! It was also handy they have on-site laundry machines (credit card operated)
One minor (rather annoying) issue that came up during Check-Out - was that the hotel had billed us an incorrect (alot higher room rate) vs what we confirmed with Expedia. We did have to call several times to front desk - and once they realized the error, the hotel was able to quickly refund the difference. (hot tip: if booking thru Expedia, be sure to double check what they bill you!) Other than that - our family had a great stay!
Johnny
Stayed 2 nights in Mar 2024
Response from Len Regan on 11 Apr 2024
Thank you for the kind words, and compliments on our location and property. We are glad you stayed with us. Our apologies on the billing error. And happy our team was able to correct our mistake. Have a great week!
Short walk to Legoland. Has a nice pool area and a great view of the ocean if you get a place on that side of the property. Doing some work right now to fix up the property so when they are done it should be five stars across the board.
Clayton
Stayed 1 night in Mar 2024
Response from Len Regan on 4 Apr 2024
We love to hear from our guests, and Clayton you are no exception. Thank you!
10/10 Excellent
Zemina
Travelled with family, Travelled with family and small children
We liked how close it was to Legoland. The property is so beautiful but seemed there was some construction going on, on ceilings in hallway by our hotel room. Not loud just noticeable.
The splash pad and pools were really fun for the kids.
Julianna
Stayed 2 nights in Mar 2024
Response from Len Regan on 4 Apr 2024
Very glad you enjoyed staying with us Julianna. Hope to see you and your family on the next trip.
I was gifting this to our daughter and son in law for a little get away. I made sure to upgrade them some to a small suite but was pretty disappointed that even though you were definitely not at capacity you did not give them a room with the view of the flower fields. One of the main reasons I chose this site. Sooooo the kids liked it but it could have been better service wise.
Mary
Stayed 1 night in Mar 2024
Response from Len Regan on 7 Apr 2024
Hello Mary, thank you for reviewing us. Unfortunately we were not able to upgrade this reservation. Often times our property is only full on the ocean view units. And it is understandable why guests prefer that side. All feedback is helpful. We appreciate you taking the time to share with us.
We stayed here with a family to visit Legoland it’s perfect very spacious and easy walk over to the park. Staff was very accommodating and everything was available in the room that’s needed for your stay. 10/10 recommend
Nikosha
Stayed 3 nights in Mar 2024
Response from Len Regan on 4 Apr 2024
Very accommodating staff, spacious and easy walk to LEGOLAND. Sounds like you enjoyed it here. So glad you took the time to share.
It is a ten minute walk to Legoland and about 5 minute drive to restaurants and shopping. Our kids loved the arcade, playground and the activities center.
Avneet
Stayed 2 nights in Feb 2024
Response from Len Regan on 7 Apr 2024
Hello Anveet, we are so appreciative of feedback. Especially guests who enjoy our locations and amenities. Have a wonderful day.
Response from Len Regan - Assistant General Manager on 16 Feb 2024
Dear Chantelle, thank you for the feedback, we believe that hospitality is personal and it all starts with a dedicated and caring team. We hope you give us an opportunity to serve your accommodation needs the next time you are in the area.
Response from Len Regan - Assistant General Manager on 16 Feb 2024
Thank you Lillie for taking the time to do the survey, and as a team we are glad that you enjoyed staying at the Grand Pacific Palisades. Have a wonderful weekend.
We are happy you had a memorable stay at Grand Pacific Palisades ResortGrand Pacific Palisades ResortThank you for your kind review of our property, we hope to see you again sometime in the future.Len ReganAssistant General Manager
10/10 Excellent
Kymberly, Marina del Rey
Business traveller, Travelled with partner
3 Feb 2024
Liked: Staff & service
Always good but seems to be a bit fatigued. The ten am checkout time is a problem though
Kymberly
Stayed 2 nights in Jan 2024
Response from Pf on 3 Feb 2024
We appreciate your honest feedback, and hope to host you again in the near future!
Exceptional resort with great white staff. Very child friendly which is a huge plus being as across the street from Legoland. If that's in your itinerary, definitely recommend
Robert
Stayed 1 night in Jan 2024
Response from Pf on 21 Jan 2024
We appreciate your great review, and look forward to hosting you again in the near future!
We got a 2 bedroom 2 bathroom condo. Was perfect for our family of 2 kids, mom, dad and grandma. Only complaint is the king bed mattress is rock hard like OMG sleeping on the floor would have been softer. The kids beds were nice memory foam and comfy. Even the pull out sofa was more comfortable.
But the pool, and kids splash pad area are nice. Would stay here again.
Jessica
Stayed 1 night in Jan 2024
Response from Patrick on 9 Jan 2024
We appreciate your great review and look forward to hosting you again in the near future
10/10 Excellent
Tina
6 Jan 2024
Tina
Stayed 2 nights in Jan 2024
Response from Pf on 28 Jan 2024
Thank you for your wonderful review. We hope to see you again soon.
8/10 Good
Vijaya Krishna
Travelled with family, Travelled with family and small children
Stayed during our Legoland visit, hotel was very good and walkable to Legoland. Had some activities for kids but we couldn’t explore. Kitchen is not well stocked, apart from that no complaints
Vijaya Krishna
Stayed 2 nights in Jan 2024
Response from Patrick on 9 Jan 2024
We appreciate your great review and look forward to hosting you again the near future!
This is an excellent family-friendly hotel. We loved everything about our stay. The room was spacious and in good shape - plenty of closets and comfortable beds. The kitchen was better stocked than our first apartment - had everything and was super clean. The pool and amenities are wonderful for kids. The washers and driers are always available and are new units. You can walk to Karl Strauss and legoland. We would highly recommend this place.
John
Stayed 5 nights in Dec 2023
Response from Patrick on 21 Dec 2023
We appreciate your wonderful review and look forward to hosting you again soon. Happy holidays.
8/10 Good
Lillie
15 Dec 2023
Lillie
Stayed 1 night in Dec 2023
Response from Patrick on 16 Dec 2023
We appreciate your great review and looking forward to hosting you again soon.