San Antonio Beach

Had a 4 night stay and spent 700 on a private room. The three bed accessible room. We arrived and they gave us the rules, etc. Never once did they bring up a rule about bringing guests into the apartment. A few hours after checking in we brought our friend in to the hostel to say hello who was staying a block away. The manager then kicked our friend out getting aggressive with him (yelling, etc) then came into our room 10 mins later to kick us out. He told us we had 5 minutes to pack our stuff and leave. He called the police on us, yelled at us and refused to give us a refund. Terrible customer service. One of my friends is a minor and he left us out on the street without refund. Do not stay here. The hostel also was rusty and looked nothing like the photos.

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.