It's a reasonably priced hotel within reasonable(ish) walking distance of the things we wanted to see/do in Salzburg. Our trip dates changed last minute, and I booked without reading the other reviews. My mistake. The hotel is on a very busy road and has no air conditioning (or even a fan for air circulation). So If you go in the summer, you'll spend all night debating whether to stay away from the stifling heat or the obscenely loud road noise, or a combination of the two. The desk hours are limited, so if you get in after 6 pm, you'll have to call an Austrian number to try to arrange someone to get you in. The biggest fiasco, however, was the parking. I made sure parking was available when I booked. When we arrived, we parked on the road next to the hotel to unload and asked where we should park. The women behind the desk asked where we were currently parked, and said that was fine. We asked if we needed a parking pass or to pay at the parking machine to avoid a ticket. The women said no, and did so with confidence. We even asked a second time just to be sure, and said we wanted to be sure we didn't get a ticket. They said it was no problem. Within an hour we had a 25 euro fine, and the only response we got from the hotel staff was that we were misinformed and that we should just call the city and tell them that and they would remove the parking fine. Wrong again. All in all, the staff are unpleasant, the stay is miserably uncomfortably, and it's just not worth it. AVOID.