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Reviews of Guemes Hotel & Spa

3 out of 5
Guemes Hotel & Spa
Espana 446, Salta, Salta

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, beautiful hotel. Great staff and service.
Stayed 4 nights in Mar 2024

6/10 Okay

Sonia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024
Response from Hotel Guemes & Spa on 31 Mar 2024
Esperamos haya tenido una grata estadía con nosotros,Saludos Cordiales

10/10 Excellent

SILVANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, 1/2 block from the main square. The hotel looked recently renovated and was very clean and modern. The only minor little thing wrong was that the glass shower door was not properly sealed so the whole floor got wet each time we showered, but no big deal and I’m sure that will easily be taken care of. Too bad I wasn’t there long enough to use the beautiful spa which we did go to look at. Would stay here again!
Stayed 2 nights in Mar 2024
Response from Hotel Guemes & Spa on 31 Mar 2024
Buenas tardes, agradecemos el tiempo que se ha tomado para generar su devolución por la estadía con nosotros.Saludos Cordiales

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed several nights here and truly enjoyed our stay. The hotel is very convenient to the center for food and shopping but is enough off the beat that it is less congested and feels a little safer. The staff was wonderful. There is a language barrier all over in Salta if you speak English; however, the staff at the hotel spoke well enough to have conversation. I got two massages by one of the female therapists and it was fantastic. The room was very simple but clean which is priority for me. I would definitely recommend this hotel.
Stayed 4 nights in Mar 2024
Response from Hotel Guemes & Spa on 31 Mar 2024
Buenas tardes, agradecemos el tiempo que se ha tomado para realizar su devolución de su estadía con nosotros. Nos complace saber que ha sido muy agradable su estancia.Saludos Cordiales

10/10 Excellent

Aliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully renovated
Fully renovated. Clean, quiet and comfortable. Would recommend
Stayed 1 night in Jan 2024

8/10 Good

Hessam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel mais pas bon accueil
Hôtel Güemes est très bien situé et bien aménagé car récemment rénové. Chambre un peu petite mais insonorisée, très propre et fonctionnelle. Malgré une caution retenue sur ma carte avant notre arrivée, l’hôtel a exigé le versement de la totalité du prix des 2 nuits avant la remise de la clé. N’ayant pas suffisamment de pesos à notre arrivée à 15h, j’ai proposé de payer 1/3 restant du prix total soit en $US soit payer le lendemain après avoir changé mes devises à la banque. L’hôtel a refusé et m’a gentiment accordé un délai jusqu’à 19h pour verser le complément. Inacceptable pour une chambre payée environ 150€ la nuit. Autre incident désagréable, au moment de notre départ, nous avons été retenus à la réception pour qu’un employé aille contrôler la chambre pour qu’ensuite on soit autorisé à prendre notre taxi qui nous attendait. Lors du petit déjeuné disposé en buffet le choix était libre mais il fallait demander à un employé de nous servir. C’est bien pour l’hygiène et gaspillage de la nourriture mais on s’est senti surveillé. En tout cas il ne faut être parano ou avoir des têtes de voleurs comme nous pour aller dans cet hôtel.
Stayed 2 nights in Mar 2024

10/10 Excellent

JUANA IBAÑEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024