Ratings based on 735 Verified Reviews

3.6 out of 5
69% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from slc utah

Beautiful

Posted 19-Feb-2017
Nice and clean place with friendly staff. Breakfast was hot and ready and shuttle was on time.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2017
Could have discounts for CDL holders, I always stay there because I like the breakfast and TV channels just wished could get all local channels.
5out of 5
Recommended
for Everyone
by A verified traveller

It was awesome!

Posted 05-Feb-2017
Pros: I just like the hotel itself. The bathroom was clean. Every item was well organized. The staff was also friendly.
Cons: Nothing!
One of the best inn I've ever been to. Clean, neat, well-organized, nice staff! I felt how much the staffs of the Inn care for customers. I will definitely stay at this inn whenever I can. Truly recommended!
2out of 5
by A verified traveller from PA

Truck stop

Posted 30-Jan-2017
Pros: room was clean, pet friendly
Cons: remove semi trucks from the parking lot.
Location: lots of great restaurants downtown 15 min away. Uintah brewery has great food and beer.
Staff was nice. Cleaning staff is doing a great job given some of the clientele. I didn't know that the airport hotels in SLC were also truck stop hotels. We stayed here 3 nights Thursday-Sunday in January it was cold. All three nights there were different Semi Trucks parked in the parking lot. Every night in the middle of the night they would start their trucks to warm up, waking us up. Not sure why they were allowed to park in the lot and sleep in their trucks like it was a truck stop or rest area? I chose this hotel because it was away from the highway and hoped it would be quite. The rigs also made parking difficult, the lot wasn't designed for them. Hotel was a non smoking hotel which was nice but it didn't stop the truck drivers from smoking a pack a day right by the entrance. One morning before 6:30am someone was hacking up a lung almost sounded like he was puking right outside the entrance in the smoking area. Every time we came in and out someone was at the door smoking. Next time I'm in SLC I won't stay near the airport. The area seems to attracts shady clientele not business travelers.
2out of 5
by A verified traveller

Posted 21-Jan-2017
broken shower head makes hard to shower. first assigned room was occupied.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2017
A much needed dose of good service just after being scammed by hotwire. Room was spacious and spotless, service was prompt, and the breakfast was pleasant. Thanks for a great rest.
3out of 5
by A verified traveller from Salem Oregon

Better than sleeping outside

Posted 13-Jan-2017
Location is good. Old rundown. Not thoroughly cleaned.
3out of 5
Recommended
for Everyone
by A verified traveller from Fresno Ca

Good Hotel but receptionist was rude !

Posted 28-Dec-2016
Pros: Overall everything was good
Cons: Do not fire this receptionist but send him for training so he knows how to communicate with customers.
Location: Gas station Food Court
Nice hotel clean quiet breakfast was on time but the receptionist was rude, I order extra bed for my room it took him 2 hours to get it, when I went to inquire guy did not even give any reason for delay nor he apologize for delay. Always staring at customers. He was eating while he was working at front counter he touch my credit card with messy hands. Gentleman works at night shift was very polite and helpful.
1out of 5
by A verified traveller

Terrible staff

Posted 28-Dec-2016
I called the hotel before my visit to figure out some information out and the person was frustrated with my question and hung up on me. When I arrived at the airport I called for the shuttle and they said they were sending one over and to wait outside (it was a freezing cold night in December around 11pm). They never showed up and I tried calling a lot but their phone was not working all of a sudden so after waiting for 45 minutes I called an Uber. They were rude at the counter and an uncomfortable couch and stay
5out of 5
Recommended
for Everyone
by A verified traveller from Kennewick, WA

Nice hotel

Posted 24-Dec-2016
I had a problem with my reservation, even when a third party company was involved in the reservations the staff was very kind in professional to work things off for my benefit.