Salle Pauline-Julien

The hotel is well located

Will not be staying here again… the staff are terribly disinterested in working there, evidenced by their irritated looks when we pulled them away from their AirPods and phones to check in. Checkout was much smoother because there was no one to speak to at the desk, but I’m still unsure if I’ve even checked out… we never received our email with the details of our stay (like the code to our room) so the staff had to take a picture of their screen. There was a dirty laundry bag sitting outside of our room since the moment we arrived until the next morning, and the storage lockers (the ones that actually worked) were dirty with trash and crumbs, like they haven’t given them a wipe down in ages. It was horrendously overpriced and it’s obvious to me now that I was only paying for the location. I think 2 stars is generous.

The hotel is in a good location and its close to the Metro and the universities. Staff were very friendly and ready to assist. I was pleasantly surprised by the size of the room. I would definitely stay a the Sens again.