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"Clean room, extremely helpful staff, and great amenities."

"Customer service was great. The pool should be open a little longer"

"Staff professional and pleasant. Met all needs. Pool comfortable and breakfast was good. Hot beverages available throughout the day"

"Trabajo para la compañía courtyard marriot en rochester ny estuve tres dias y el servicio en front desk fue pésimo y el trato ni se diga en los cuartos nunca limpiaron ni pusieron toallas el servicio fue fatal de lo demás todo bien pero el personal en front desk y houskiping no me gustó para nada creo que mucho hotel pero no trabajan con el guest como debe ser gracias"

"Horrible fans in all bathrooms (I moved rooms... I talked with my"

"Room was clean, staff was friendly and we were very pleased with the freshness and quality of the breakfast bar! Would definitely stay again!"

"Staff was very friendly and accommodating, however the room was not the cleanest and the breakfast was bare minimum. If your in a pinch it would be ok to stay at, however for what hotels cost today I wasn't happy paying for the hotel."

"The staff checking in was wonderful. I get to the room, at first I am impressed. I pull out the trundle under the couch, the sheet has stains and cheerios. I pull it the rest of the way out to take the sheet off and there was cheerios and a couple snacks under it. I call the front desk, they come with a new sheet and blankets. Not once did I get an apology or would you like us to clean it. I pull the sheet off and the mattress is stained brown. Then I go to the bathroom look in the tub, that is dirty. I paid decent money for the room. I have gotten cleaner rooms for more than half the amount I paid. I got better service too. The breakfast in the morning was good. There was no oatmeal. I saw a lady and asked her "when you get a minute could you please get some more oatmeal? It is out". I get told well we have had 800 people here this morning for breakfast and the other girl is just sitting in the back. I stood there thinking how is this a me problem? I did not say anything but wow! I will not spend money to stay at a supposedly nice hotel to get all of these problems. I hope this was a bad day and this hotel is not usually like this. Not a good stay at all."

"Staff was great! Got the deluxe room and it was huge with a sofa and a queen bed. That was perfect for us. Got a great deal on Expedia too!"