All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our door would not open had to call the FD 2 times to get in - The breakfast was not replenished we went at 8:20am and almost everything was gone, had coffee no creamers and cereal no spoons. eggs, OJ all gone and not replenished. The front desk girl was very nice and tried her best. Room was clean, just had a bad experience otherwise.
The facility is in terrible shape, room smelled of ancient mold, dirty fingerprints on doors, paint flaking on walls, carpet threadbare, upholstery on chair worn through. Family member who was traveling with me would not use the bathroom. Honestly, it’s not clear why the facility is allowed to operate as a Wyndham Hotel.
There is nothing to like about this hotel. From what I saw the room they assigned us, and the hotel lobby is a complete run down place. The room they gave us was terrible, the walls have a patch all over it, carpet is soiled and sagging, cove base of the wall is detached and lying on the floor. In the lobby there is an area of the ceiling with hole I believe caused by water damage. Generally the hotel is not fit to be occupied. We went at Blacksburg for our son graduation and planed to stay there for a couple of days. Unfortunately since we can’t stay at this hotel we changed our plan and drove back to northern Virginia.
Location was good(It was located im the high land so view was very good) and the bed and heater were pretty new ones. But staff was very short so when we got there by 5:30pm, room has not been ready so I had to come back 1.5 hours later. A free breakfast was included next morning but there was no syrups for frozen waffles, no coffee, no eggs. Breakfast was free!!(no exist). It seemed to be re-painted on bed room wall but wash room wall paint was looked like 100 years old(all paint on the wall was cracked and peeled off all over the places due to aged paint). The couch in the bedroom was so old and dirty so I didn't want to sit on it. In my view, this hotel needs to be totally renovated to continue hotel business.
Sorry, but I can’t recommend this property. Although the room was ok (nicely remodeled) the rest of the facility was in pretty poor condition. Pool, workout room were nonexistent. I was concerned about security and safety. No coffee or even cups, and only 2 towels that weren’t much better than a dish towel. The hostess and cleaning staff are doing the best they can with what they have to work with. Sorry but there are better lodging options in this area.
This hotel did not have a working gym, even though it said it did both when I booked it and when I arrived. They also did not have extra blankets, the toilet would not flush when we arrived and my husband had to fix it. The staff were not so helpful and the overall experience was not at all positive.
Heat barely worked. TV did not work and staff did not offer much at getting it working. Had to wait 15 to 20 minutes before getting waited on. No one at desk and had to call number. Other features were good.
The room was nasty. No cover over light in bathroom wires hanging. Capet was nasty. Bathtub had cigarette burns all over it. Wengot there early they charged 35 toncheck in 2 hrs early. Window was nasty. Breakfast looked like they put the same food out both days. That room looked as if it had not been updated since they built the place.. if it wasnt for losing the money i would have gotten our money back and went somewhere else.
The area is very quiet and people are respectful. I would recommend a stay to a friend or family. Rooms were clean as well. Breakfast is a plus and good.
Very run-down. Pictures in the website were deceiving, making it look much better than what it was. Trash and debris even in front of the door of the room. Room had a nasty smell. Didn't feel safe, decided to stay elsewhere even if it meant I would lose the money I paid for this place.
My check gave me exactly what I expected when I saw the room. The clerk wasn't friendly, nor interactive. The room was dated and half of the lights didn't work. The only reason it got 2 stars was because the bed was nice.
Paid for a king bed. Told none available for weeks; I got one 2 nights ago when I stayed here. Also told availability when making reservations via a third party like Expedia you don’t know what you will get when you show up. I told the lady at the front desk with red hair it was bad for business to not give people what they pay for. She said they have plenty of business. I told her not mine anymore. No more hojo.
Really like the fact that everyday they clean the room, breakfasts they could improve a lot, it was the very same thing everyday, the last 3 days they were out of milk, but never bought it, overall is a good hotel, beautiful view, pricing is good
Piettro
Stayed 9 nights in Oct 2023
6/10 Okay
Verified traveller
3 Nov 2023
Hotel room was different from picture on their website. Hotel quests were noisy. Property around hotel was not very clean.
No food on site and Chinese restaurant doesn't deliver to here so had to order pizza. Lot of noise outside but stopped before 10. Also since there is a pet fee for each. Would be nice to have a dog area besides the 8 x 10 spot between the buildings that was occupied by two very large pit bulls that were NOT friendly.
First room smelled like garbage, second room entry door handle was broken, third room was fair but paint chipped and peeling in bathroom, couldn’t adjust water pressure on shower head.
Front desk person was not friendly