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"Tuve una excelente estadía en el hotel Residence Inn en Santiago. La limpieza fue extraordinaria y la suite con kitchenette completamente equipada superó mis expectativas; además, contar con agua y hielo disponibles en el mismo piso es un extra muy conveniente. La ubicación es ideal, a pocos minutos del centro pero en una zona tranquila, lo que permite descansar sin ruido. El desayuno es bastante completo y variado, aunque el café podría mejorar, ya que el que sirven los camareros estaba muy fuerte y tanto el café como la leche se sentían tibios. Como sugerencias adicionales, recomendaría una cama un poco más firme y la inclusión de gorro de ducha entre las amenidades del baño para una experiencia aún más completa."

"Very good place . Highly recommend . Very friendly people. Neat and clean and organized "

"The menu was the same as last time I stayed, they didn’t have a few parts that the menu had. But it wasn’t bad, I didn’t use the pool, it was only for one night and we got there late and tired, last time we did use it. "

"Lobby staffs, unfriendly, unprofessional looks like they are overwhelmed. They are not willing to understand or work with you. We booked 2 ocean view rm w/2 beds. Were given 2 rooms with kings. That’s all they have available they said. Even they charged us for it already. They cannot do anything as we booked through Expedia and not with them. However, we can go back the next day and check with them to see if they would have a Oceanview room available with two for full-size bed. Breakfast and lunch were OK nothing to brag about bars staffs appeared to be overworked in stressed only one bartender per bar. when it comes to the ocean view, it is beautiful. overall, I would not recommend this place to anyone based on my experience, but the previous was amazing. They recommendation is for a staff members to be more customer. Focus customer friendly won’t won’t listen and work with the customers and see alternative. Don’t just rush to charge that they cannot undo the outcome of the stripped when it comes to room accommodations. We ended up one room with King side bed with ocean view even though we paid for two beds instead of one and they had a roof with just pool view with two bed they can’t un charge us for Ocean view because we already paying and that we went through Expedia. "

"I loves the place, the service and the staff.great place to go and enjoy a couple of days. Also i loved the fact that room service was always on point. Recommend this place 1000%. Will be coming back. Thank you so much "

"Great place "

"Pool was out of service, charged me 100$ for room upgrade, Do not go"

"Be careful they said they had a promotion for the bubble rentals that included food. Once I got there in person, they denied it. I spoke to several people and no one would help. The venue blamed Expedia and Expedia blamed the venue. Still working with Expedia to see if they can help with issue, but I am just told it was sent to support and I didn’t hear back. Also it’s best to have your own car, they have limited shuttle support and we had to walk a lot and far. The staff was very friendly and helpful and food was good. This was my second time staying here. But the management lost my trust. Also they will not take American Express credit card at the venue."

"I didnt have a drink from the bar the property was quiet and staff were good with limited English. "