Saint-Raphaël Holidays from £282

I have selected a classic room and when I got to the room it did not look at all like the picture of the classic room in the internet. To my dismay, the room window did not had curtains and the windows of building across can look straight to our bed!!! After a lengthy discussion with management, they decided to change the room next day. Needless to say, we did not slept well the first night looking at the window...after paying 119 euros /night!

It is a beautiful hotel with all the fine luxury details centrally located walking distance to the beautiful center of Bordeaux.

Room was a great size, loved the bathroom with the oversize tub and modern shower. Staff was friendly with easy checkin.

Lovely stay. The location is perfect to everything required for a city break. Rooms are a tad small but it wasn’t a major issue

Lovely hotel. Friendly staff.

The hotel main reception and bar area is nice, with modern decor. The staff were also very friendly. The room had nice decor and very spacious and there was minimal noise from other guests. It was excellent that the hotel has a water tap offering filtered water (including sparkling) to refill. The only minor issue was the shower head did not work properly as half of the nozzles appeared to be blocked. Also, we got to our room and 10 minutes later the service maids were knocking on seeing if we needed the room clean which I thought was strange & even with the do not disturb sign they knocked on. The property is conveniently located with a tram stop right across the road. The tram journey towards central takes 20-30 mins depending on where you get off so easy. Although, going to the centre it begins quiet but more towards the centre it can get very busy and on the way back can also be standing room only. The hotel is also right near the lake and it is a nice walk around the lake.