Saint-Raphael Beach

First the positive. The room was clean, quiet and a short walk to the beach. Now the negative. Upon arrival there was a security gate to enter through. A numbered keypad and call button were located there. After many attempts all the call button did was ring. No one picked it up. I tried the phone number listed on the hotels.com website. That didn’t work either. Frustrated I decided to climb over the gate. The front desk person then came out. He apologized, saying he knew the call button was inoperative. Seriously? He couldn’t leave the gate unlocked? There was another secure door with a keypad at the hotel entrance. The hotel has no lift, so you have to lug your baggage in our case up stairs to the third floor. The room was obviously an attic space converted to a room. Sloping ceilings and wood beams. If you’re over 4 feet, you will hit your head getting out of bed. The A/C produced virtually nothing cold. The room was hot, at least 80 F. The front desk is unmanned after 8PM, so there’s no resolution to problems. A hostel would be much better value. No way would I stay again or recommend this hotel. I don’t often complain, but this hotel was an insult.

If you have a big luggage, don’t stay here. Parking is far. It’s crowded and rooms are small and outdated. The traffic in the evening is insane. The hotel is too expensive, the showers are prehistoric and the breakfast is minimal.

This hotel is amazing! It's a historic property and the staff were very friendly and helpful. Check-in was easy. We were able to park across the street in the public parking pretty easily. Our room was wonderful. The property was quiet for being right there in town and the beds were reasonable. The only thing odd that happened while we were staying there is one day after we'd been out touring we got back to the room to find the door propped wide open. There was no one there. It was late in the evening so it was really odd to find it that way. It's not like cleaning staff were there tidying up the room. We went down to the front desk to inquire about the door being propped open, but the front desk staff person just said she didn't do it and didn't offer any explanation. She also didn't look into it to find out why it had been like that. Luckily, everything seemed in order - none of our things had been taken or moved or tampered with. We're guessing that maybe the cleaning staff had it propped early in the day to clean it and just forgot and moved on?! Still, it would have been nice for the staff to investigate and come back to us with an answer as to what was going on there.