La Bertelière, The Originals Relais Rouen

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View from room
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of La Bertelière, The Originals Relais Rouen

VIP Access

La Bertelière, The Originals Relais Rouen

4.0 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
1641 Avenue De Mesnil Gremichon, Saint-Martin-du-Vivier, Seine-Maritime, 76160

Explore the area

  • Popular LocationCentre d'Histoire Sociale9 min drive
  • Popular LocationHotel de Ville9 min drive
  • Popular LocationCharles Nicolle Hospital12 min drive
  • AirportRouen (URO-Rouen - Seine Valley)28 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Saint-Martin-du-Vivier

Located in Saint-Martin-du-Vivier, La Bertelière, The Originals Relais Rouen is near a train station. Tour Jeanne d'Arc and Rue du Gros-Horloge are local landmarks, and travellers looking to shop may want to visit Rue Eau de Robec and Saint Sever. Museum de Rouen and Rouen Espace Karting are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Centre d'Histoire Sociale - 9 min drive
  • Hotel de Ville - 9 min drive
  • Charles Nicolle Hospital - 12 min drive
  • Saint-Ouen Church - 17 min drive
  • Rue Eau de Robec - 18 min drive

Getting around

  • Palais de Justice Tram Station - 9 min drive
  • St-Martin-du-Vivier Station - 11 min walk
  • Rouen (URO-Rouen - Seine Valley) - 28 min drive

Restaurants

  • Villa Leonard - 3 min drive
  • Fujiya Sushi - 4 min drive
  • Le Piano Crêpes - 4 min drive
  • Le 607 - 5 min drive
  • Enfin chez Gaëlle - 5 min drive

About this property

La Bertelière, The Originals Relais Rouen

4-star hotel with business centre and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
La Bertelière, The Originals Relais Rouen offers 44 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Saint-Martin-du-Vivier hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 17 for adults and EUR 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Le Jardin D Hiver

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (215 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 18 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 8 for children (approximately)
  • Pet fee: EUR 18 per pet, per night
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Berteliere
Quality Berteliere
Quality Berteliere Saint-Martin-du-Vivier
Quality Hotel Berteliere
Quality Hotel Berteliere Saint-Martin-du-Vivier
Qualys-Hotel Rouen Hotel
Qualys-Hotel Rouen
QUALYS-HOTEL Rouen Nord Hotel Saint-Martin-du-Vivier
QUALYS-HOTEL Rouen Nord Hotel
QUALYS-HOTEL Rouen Nord Saint-Martin-du-Vivier
La Bertelière, The Originals Relais Rouen Hotel
La Berteliere The Originals Relais (Qualys Hotel)
La Bertelière, The Originals Relais Rouen Saint-Martin-du-Vivier

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 119 out of 338 reviews
5 - Excellent 35%
Rating 4 - Good. 152 out of 338 reviews
4 - Good 45%
Rating 3 - Okay. 50 out of 338 reviews
3 - Okay 15%
Rating 2 - Poor. 13 out of 338 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 338 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel
Great check in, fast and efficient. I didnt eat here, i just went straight to sleep. Seemed a lovely hotel.
Stayed 1 night in Jan 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

5/5 Excellent

Stayed 1 night in Aug 2021

4/5 Good

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in quiet upmarket Rouen suburb not far off the autoroute. Typical mid-market French hotel, food fairly ordinary but good value. Good park to exercise our dog 10 mins walk away so would stay again for location
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was warm on what was a very cold day. The service was very friendly and adhered to covid rules. Having stayed at this hotel several times before when travelling between Eurotunnel and south west France, would recommend, convenient for the motorway yet in quiet location with gardens.
Stayed 1 night in Jan 2021