Saint John Holidays from £476

Excellent hotel, so central. Staff were friendly and helpful

A grand hotel building set on a picturesque estate with very good parking. It is set quite of the beaten path and the lane leading to the car park area was quite bumpy, dirty and replete with potholes. The hotel is part of the Sure Collection which is Best Western's premier line. The décor was a little tired, especially the carpeting in the corridors, some of which seemed to have been cleaned but only on the main walkway areas. The room was nice and spacious as was the bathroom. The shower took a while to warm up but was enjoyable. Breakfast was the highlight of the stay with a friendly and enthusiastic member of staff who took my order for a cooked breakfast which was as well cooked as I have had for a very long time and got my day off to the best start.

Good room. Would have liked a bath. No gym or fitness center on site would would been appreciated. Staff are friendly and quick to response with issues with telly. Breakfast was good.

Spotless room with fabulous heating- temperature outside was -1* overnight, our room was toasty! View was gorgeous as were the bed, shower and all other facilities. Staff were friendly and helpful, food was good. Would definitely recommend and stay again.