Lobby sitting area

Reviews of Travelodge Suites by Wyndham Saint John

2 out of 5
Travelodge Suites by Wyndham Saint John
1011 Fairville Blvd, Saint John, NB

Reviews

8.0

Very good

Rating 10 - Excellent. 353 out of 1000 reviews" "
Rating 8 - Good. 394 out of 1000 reviews" "
Rating 6 - Okay. 150 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice affordable place
Stayed 1 night in Mar 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place in a prosaic neighbourhood of strip malls but easy to get into town or other places quickly if you have a car. Which is sort of the whole point of a motel. I chose to stay in St. John West as it is handier to the Digby ferry than the other side of the bridge. Very friendly and helpful staff.
Stayed 1 night in Apr 2024
Response from Rebecca Arsenault on 22 Apr 2024
Thank You so much for your wonderful review. We are so happy that you enjoyed your stay. Please stay with us again sometime!

8/10 Good

Erin

Travelled with family, Travelled with partner
Liked: Amenities
The downspot dripped all night
Stayed 1 night in Apr 2024
Response from Rebecca Arsenault on 18 Apr 2024
So sorry to hear you had an issue. I hope you were able to report it to front desk and have it resolved by maintenance, or offered a room move. We want all our guest to have an enjoyable stay. We hope to have you stay with us again.

8/10 Good

Jason Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was comfortable, will definitely be back
Stayed 4 nights in Apr 2024
Response from Rebecca Arsenault on 16 Apr 2024
Thank you so much for the kind review. We are very glad you enjoyed your stay and hope to see you again soon.

6/10 Okay

Ben

Liked: Cleanliness
Phone in room did not work. Had to manually operate tv as remote did not work. Staff were friendly.
Stayed 3 nights in Apr 2024
Response from Rebecca Arsenault on 18 Apr 2024
Sorry to hear that you had issues. I hope you were able to report the issues with front desk and have them resolved. We keep spare remotes, phones, and many other items on hand, just for cases like this.

8/10 Good

Laurel

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Rebecca Arsenault on 18 Apr 2024
Thank you for taking the time to give us your rating. Looks like you enjoyed your stay. We hope you stay with us again.

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Rebecca Arsenault on 18 Apr 2024
Thank you for taking the time to give us your rating. Looks like you enjoyed your stay. We hope you stay with us again.

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jan 2024
Response from Rebecca Arsenault on 16 Apr 2024
Thank you so much for the kind review. Hope to see you again soon.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay before catching the ferry the next morning. Very clean. Friendly front desk hostess. OK continental breakfast.. Right beside shopping and food options. Will definitely return.
Stayed 1 night in Mar 2024
Response from Rebecca Arsenault on 16 Apr 2024
I'm so happy to see you enjoyed your stay. I'm excited to share, since your last stay, we have added a pancake machine. We home you stay with us again and enjoy some fluffy pancakes.

10/10 Excellent

Lori

Stayed 1 night in Mar 2024
Response from Rebecca Arsenault on 16 Apr 2024
So glad to see you enjoyed your stay. Hope to see you again soon,

8/10 Good

Tweeny April

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel and seems like they just renovated or painted the building as it smelled paint when we checked in our room. Overall I will recommend this hotel.
Stayed 1 night in Mar 2024
Response from Rebecca Arsenault on 18 Apr 2024
Hello, I'm so glad you enjoyed your stay enough to recommend us. You are correct, we have just renovated and are happily showing off our fresh new look. We hope to have you stay with us again.

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 2 nights in Mar 2024
Response from Rebecca Arsenault on 18 Apr 2024
Im glad to see you enjoyed your stay. I hope you stay with us again.

6/10 Okay

Keaunna

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
There was a dog in the room alone beside us for 2 days as the owner took off and the dog was constantly barking . Also was told there was hot breakfast with the room … it was bagels , toast and cereal :(
Stayed 2 nights in Mar 2024
Response from Rebecca Arsenault on 20 Mar 2024
Hello, I am so sorry to hear you had struggles during your stay with us. The hotel has come under new management recently and we take guest comfort very seriously. Sadly we are just finishing up with renovations and that has delayed the launch of some of our new offerings, such as hot breakfast. Now we are offering scrambled eggs and sausage links, on top of our existing variety of breads, bagels, muffins, yogurt, oatmeal, cereals, and fresh fruits. I'm very excited that we will also be adding a pancake machine in the very near future. I hope if you come stay with us again, you will see a great improvement. Thank You so much for taking the time to leave a review, every input helps us do better.

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from Bijay Padhi on 4 Mar 2024
Thank you for your valuable feedback, Looking forward to welcome you again.Team Travelodge Suites, Saint John

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room with all necessities. Good breakfast, nice staff. All-round nice place.
Stayed 1 night in Feb 2024
Response from Bijay Padhi on 28 Feb 2024
Dear GuestThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great value good service
Stayed 2 nights in Feb 2024
Response from Bijay Padhi on 28 Feb 2024
Dear SteveThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

2/10 Terrible

Brendan

Stayed 1 night in Feb 2024
Response from Rebecca Arsenault on 18 Apr 2024
Thank you for taking the time to post your rating. If you would like to reach out to the hotel directly, I would love to hear what we could have done to better your stay.

8/10 Good

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bijay Padhi on 28 Feb 2024
Dear KameronThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good place to put your head for the night
Stayed 1 night in Jan 2024
Response from Bijay Padhi on 28 Feb 2024
Dear MatthewThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Bijay Padhi on 28 Feb 2024
Dear MichelleThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Doris

Liked: Amenities
The staff was friendly, the service was great and the room was clean and comfortable.
Stayed 1 night in Jan 2024
Response from Brian on 18 Jan 2024
Thank you for choosing to stay with us while in Saint John. We are pleased to hear you enjoyed your stay.

8/10 Good

Jeannine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2024
Response from Bijay Padhi on 28 Feb 2024
Dear JeannineThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Bijay Padhi on 28 Feb 2024
Dear KevinThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

6/10 Okay

Jason

Stayed 1 night in Jan 2024
Response from Bijay Padhi on 28 Feb 2024
Dear JasonThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

6/10 Okay

Ocean

Liked: Cleanliness, staff & service, room comfort
Very clean place to stay . Our room was nice and tidy but the foundation of the room its self was alittle worn and outdated and smelled like sweaty armpits when we first entered . Would stay again as I said it was nice and clean . And affordable
Stayed 1 night in Jan 2024
Response from Brian on 18 Jan 2024
Thank you for choosing Travelodge for your visit to Saint John! We are glad you enjoyed your stay. We look forward to welcoming you back.

8/10 Good

Robin

Stayed 1 night in Dec 2023
Response from Bijay Padhi on 28 Feb 2024
Dear RobinThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Angela

Travelled with family
Liked: Staff & service
Good location, good price. Breakfast was ok. The hotel has been renovated and it was decent. Someone had obviously bees smoking in the stairwell, which is not the hotel’s fault, but it was pretty stinky. Also there were a lot of cigarette butts on the ground outside the door from our room. We rented a suite thinking that our son could have the front room and watch tv after we went to bed, but the main room was mostly empty and the tv, fridge and microwave were in the bedroom. I thought that was odd. We stayed at the same hotel last year and the suite had a living room with tv, fridge microwave etc. Not sure why this room is backward.
Stayed 1 night in Dec 2023
Response from Brian on 8 Jan 2024
Thank you for providing feedback on your recent stay. We strive to provide our guests with a positive experience and will take the information you have provided to work towards our goal. Thank you for choosing Travelodge Suites by Wyndham Saint John.

10/10 Excellent

Angela

Great spot if travelling with dog.. lots of room
Stayed 2 nights in Dec 2023
Response from Bijay Padhi on 28 Feb 2024
Dear AngelaThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Kat

Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much nicer than I was expecting, bravo good job
Stayed 1 night in Dec 2023
Response from Brian on 21 Dec 2023
Thank you for your feedback regarding your recent stay with us. Thank you for choosing Travelodge SuitesBrian Peacock

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Brian on 14 Dec 2023
Thank you for choosing Travelodge for your visit to Saint John! We look forward to welcoming you back.Brian Peacock

4/10 Poor

Roxanne

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Brian on 14 Dec 2023
Thank you for taking the time to provide feedback regarding your recent stay with us.Brian Peacock

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was not finished. It was under construction when my girlfriend and I arrived. It was quite sketchy, the whole first floor was under construction so they could not offer first-floor accommodations which I told them was necessary due to a condition I suffer from, I can not do elevators nor stairwells too confining for my health. That is against the rules to not offer what a customer requires and to keep my money when I told them twice no to rooms 205 and 305. Both rooms smelled like they were just painted and the smell would give anyone a headache. The salesperson told us to open the window, In the middle of the winter in CANADA. We are visiting from Florida, it's cold for us. Then to be told to open a window. What kind of service is this? I asked for my refund and the agent would not speak to me any longer.. So rude,, so uncalled for, and both my girlfriend and I DID NOT FEEL SAFE. The hotel was not ready to be rented and they are now keeping my money.. I will call the CEO of Wyndham and complain about this situation. Letting two women be visiually harrassed by the men working and knowing that they have access to our room two single women. NO WAY WOULD I STAY nor even consider another Wyndham property ever again. That employee needs to leave the establishment. I plan to call back and ask for the manager because just refund is not enough in my opinion! Harassment should never be felt by a guest!!!
Stayed 1 night in Dec 2023
Response from Brian on 14 Dec 2023
Dear LindaThank you for choosing to stay with us while in Saint John. We appreciate your feedback and apologize for any inconveniences encountered during your stay, on account of the renovations.We look forward to being able to welcome our guests to a fresh new look once renovations are complete.Brian Peacock Manager Travelodge Suites By Wyndham

10/10 Excellent

He, West Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bijay Padhi on 30 Nov 2023
Dear GuestThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

6/10 Okay

Brenda

Travelled with group
Had trouble getting heat but the staff as very accommodating
Stayed 1 night in Nov 2023
Response from Bijay Padhi on 22 Nov 2023
Dear BrendaThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bijay Padhi on 15 Nov 2023
Dear PierreThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Loretta, Garlands Crossing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. Front desk staff was very polite and kind. Room very spacious and comfortable. Would stay here again.
Stayed 1 night in Nov 2023
Response from Bijay Padhi on 14 Nov 2023
Dear LorettaThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location with friendly staff thanks
Stayed 1 night in Nov 2023
Response from Bijay Padhi on 14 Nov 2023
Dear BrianThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful experience in all aspects.
Stayed 2 nights in Nov 2023
Response from Bijay Padhi on 14 Nov 2023
Dear KevinThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

2/10 Terrible

Wendy

Disliked: Staff & service, property conditions & facilities
Upon arrival there was nobody at the front desk to check us in. We waited 10 to 15 minutes and I then looked up the phone number and reached the general manager who was in his adjacent office with door closed and he didn’t know where the front desk person was. So he checked us in but the room keys didn’t work once we finally got up to our room and we had to trek back down to get them activated. Not a good experience at all. Other than that it was ok but I wouldn’t stay here again and I will probably avoid Travelodge in the future.
Stayed 1 night in Nov 2023
Response from Bijay Padhi on 14 Nov 2023
Dear Wendy,Thank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about inconvenience cause. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for our needs
Stayed 1 night in Nov 2023
Response from Bijay Padhi on 14 Nov 2023
Dear RichardThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i LIKE EVERTHING $$$ PROPRTRY ETC
Stayed 2 nights in Oct 2023
Response from Bijay Padhi on 14 Nov 2023
Dear LucThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bijay Padhi on 14 Nov 2023
Dear JuliusThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bijay Padhi on 14 Nov 2023
Dear RobertThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
More variety for breakfast could be better.
Stayed 1 night in Oct 2023
Response from Bijay Padhi on 14 Nov 2023
Dear GuestThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us we have noted your concern on breakfast and also we understand you are concerned about the property we started out renovating our property to upgrade our services. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night's sleep.
The suite was spacious and clean. The bed was very comfortable. The staff were very friendly and helpful. The sofa looked a little tired and the curtain was hanging off the rail at one end. Easily fixed. We would stay here again.
Stayed 1 night in Oct 2023
Response from Bijay Padhi on 14 Nov 2023
Dear GuestThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us and also we understand you are concerned about the property, we started out renovating our property to upgrade our services. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

8/10 Good

Lynn

Liked: Cleanliness, staff & service, room comfort
Renovations underway
They are doing renovations and it will be much better when completed. Our room smelled like smoke. They were very helpful sprayed our room. You could hear people in the next room talking. We stay there when going out to a dance at the local legion
Stayed 1 night in Oct 2023
Response from Bijay Padhi on 23 Oct 2023
Dear LynnThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us and also we understand you are concerned about the property, we have started renovating the property to upgrade our services and there will be no smoking room. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

4/10 Poor

Sally

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Bijay Padhi on 24 Oct 2023
Dear Sally,Thank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear we didn't meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

2/10 Terrible

Dave

Stayed 1 night in Oct 2023
Response from Bijay Padhi on 24 Oct 2023
Dear Dave,Thank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear we didn't meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Travelodge, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant, friendly staff.
Stayed 3 nights in Oct 2023
Response from Bijay Padhi on 14 Nov 2023
Dear ChristineThank you for taking the time to tell us about your experience at Travelodge Suites by Wyndham Saint John. It is always a pleasure to receive positive feedback.I am particularly pleased that you found you enjoyed your stay with us and also we started out renovating our property to upgrade our services. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bijay PadhiGeneral ManagerTravelodge Suites By Wyndham