Booked and paid extra for a "room with balcony with city veiws" as this was a special holiday, the veiw was a gable end wall and a pathway - responce from hotel was "you'd have to pay a lot more for a veiw" hinting the room was cheap via Hotels.com so you got what you got.
WiFi internet only worked in reception and you had to get a new password and code everyday - no internet in room block even stood under the repeater.
Breakfast was a bun fight and only taken one day - room too small for size of hotel, very difficult to serve yourself as other guests kept pushing in to top up their prevoius selection, only one coffee machine worked properly, the 'corn flake' type cerial was soggy before milk added and unedable, the coco pops type machine did not even work handle just went round and round, no dispence.
Little interest from staff re resolving issues.
Good points - pool and jackusi, the restuarant is excellent with great staff, location is good and easy to find, room and hotel very clean and well kept.
Shame about the dissapointment re above comment, overall very good but not worth 'extra' for the balcony we had.