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Reviews of Chalet Liberty Mont-blanc

3 out of 5
Chalet Liberty Mont-blanc
734 Avenue Du Mont D Arbois, Saint-Gervais-les-Bains, Haute-Savoie

Reviews

6.8
Rating 10 - Excellent. 10 out of 55 reviews" "
Rating 8 - Good. 19 out of 55 reviews" "
Rating 6 - Okay. 8 out of 55 reviews" "
Rating 4 - Poor. 14 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

ramzi raymond, beirut lebanon

Disliked: Staff & service, property conditions & facilities
a week end in the french alpes
Checking in was OK but as soon as we asked for a kettle for the evening we were told no way but before eleven we can give you hot water eventually no upgrading nor a drink welcomd as in other hôtels for my gold VIP status at expedia (in Napoleon a half bottle of champagne was waiting for us but ...) the water received was for less than a cup for 3 persons In the morning the breakfast was poor and non appealling and they did not enjoy the fact that we went elswhere for the breakfast on check out Day I asked to keep the room yill 12hAM or if not possible to put our suicases at the concierge "the answer was a Blunt no way and if you want keep the in a corner in the entrance hall but we are not responsable" All This is nothing compared to the cherry on the cake before leaving the guy tells us next time don't book with expedia they are taking your money go to fairbooking it is much better so frankly I didn't like any of these and that's why I will not recomend this hotel to anybody even if it is located next to the Remonte siege

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

8/10 Good

Verified traveller

Ski trip st gervais
Good little place great location close to the list and town.

8/10 Good

Verified traveller

Liked: Staff & service
Worth considering
Just a one night stop over on the way to skiing break. Some aspects of the hotel were great - the staff, the breakfast, the bathrooms...other parts were OK but not brilliant. My children said their beds were a bit uncomfortable. Main bed was fine. Parts of the hotel looked in need of some TLC. We wondered if this hotel was work in progress as the bathrooms had obviously been recently renovated. Location good with fabulous views over the valley.

2/10 Terrible

paul, ikley west yorkshire

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired basic hotel in great location
Great location close to lift and easy walk to town centre. Manager helpful but room and common areas very dated and tired. For example in room shower head fixing broke, knobs on draws came off each time opened and no controls to radiator ( was fixed on at night ) towels provided were thin and a very off white colour. We only used the restaurant once and found the experience very average and poor value for money compared to what is available a few minutes walk away in the town. Overall just felt far to expensive for the quality offered .

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience
I got this hotel off expedi.com. When I arrived at the hotel it was not open. It looked unkempt and vacant. There was not a single car in the parking lot. The pool was drained and the grounds in poor condition. I called the telephone number on the reservation and no one answered. The hotel was 30 minutes away from where I thought I was located. I was very disappointed. I left and went to look for another hotel.

8/10 Good

Xenia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great
Beautiful view from our room. The town is so beautiful. The room was clean and the bathroom was updated with a stylish sink, rain shower head, and organic shampoo, etc. Breakfast was a buffet, yet not worth the 10 EUR charged because there were not many options. Wi-fi was available in the room, yet it was not consistent. Parking is free on the side of the hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Well located with lovely outdoor pool
well located to the centre of town, clean and lovely views from the room. The hotel needs a bit of a revamp But it was great having access to the outdoor pool, jacuzi and i assume the sauna is on in the winter. it was just a pity that the outdoor pool was not open in the morning only from 4pm to 8pm..

8/10 Good

jay, Rome

Liked: Cleanliness, staff & service
Quirky place (in a good sense)
Quirky place (in a good sense). Desk staff was amazing! Extremely helpful and welcoming. Hotel is tired, but at the price one can't complain. It has its own vibe and may not be for everyone. But, if we are back in the area we would stay here again.

8/10 Good

Richard, Aberdeen

Liked: Cleanliness, staff & service
Good value and a very pleasant stay
We stayed here for a week's skiing in March '13. This hotel is not a top-of the-range fancy-pants place; neither is it an identikit Holiday Inn type place where you could be anywhere in the world, but for the very reasonable price paid it does not disappoint. It has it's own character, and I liked it. The rooms aren't large, but are sufficient, and have balconies with FANTASTIC views. The beds are a bit hard; the bath is a good size but not easy to stand in to use the shower. The jacuzzi and sauna are an absolute Godsend after skiing, but surprisingly not much used, we almost always had them to ourselves. There's plenty of breakfast, typical continental, cereal, bread, pastries, yogourt etc.; the only hot food is boiled eggs (boil yourself to your own preference), and there's cheese but no cold meats. The cable car station is a VERY short walk away - fantastic - and Nerey Glisse just across the road is as cheap and good as anywhere to rent skis if you need to. 5 minutes walk into town gives you a good choice of restaurants, as well as supermarket and souvenir shops, but the dinner in the hotel is actually very good. The manager (owner?) has a slightly off-hand manner, but actually turned out to be very helpful and accommodating. His huge dog, who often lurks in the reception, is delightful and playful, but if you don't like dogs just ignore him and he'll ignore you, so it's not a problem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely welcome
really nice comfortable hotel. very convenient location to ski lift and centre of town. host very helpful and welcoming. have stayed here twice and would definately return again if in area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restauration super hôtel déjà ancien chambre propre
Stayed 1 night in Jul 2019

10/10 Excellent

Jean Marc

Liked: Cleanliness, staff & service
Pour se ressourcer, idéal
Excellent hotel authentique pour se ressourcer. Accueil au petits soins, restauration produits de grande qualité et du terroir. Ravi je recommande.Peut être un petit besoin de rénovation à venir. Mais le charme, l'accueil la restauration, et le panorama font oublier ce détail
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Proche du centre ville et telecabine Piscine et petit jardin sympatique..
Stayed 6 nights in Jun 2019

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Skiing in Saint Gervais les Bains - A must!
Positive: Very close to the St Gervais les Bains ski lift. Close to the village center as well - 10 minute walk. Nice welcome from staff. Car park just outside the door. Negative: A little run down hotel. Rather few hotels in the village so...
Stayed 4 nights in Feb 2019

8/10 Good

Dimitri, Les Brenets

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant. Personnel très sympa. Bien entretenu. Vue magnifique sur le Mont-Blanc
Stayed 1 night in Oct 2018

2/10 Terrible

SYLVIANE, LES ROUSSES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
POUR UN TROIS ETOILES.HOTEL VETUSTE ET NEGLIGE
PRIX DE CHAMBRE EXAGERE PAR RAPPORT A LA QUALITE.PAS D ACCEUIL.PETITS DEJEUNERS BACLES.PROPRETE NEGLIGEE.PORTE FENETRE QUI NE FERME PAS.RIDEAU DE DOUCHE SALE.FUITE DE LA GOUTIERE SUR BALCON.JACCUZZI DELABREE AU BORD DE PISCINE NON CLEEN.......
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sympatique séjour a refaire
Vue magnifique, les conseils pour les rando et autres, produits bio au petit déjeuné sympa
Stayed 1 night in Sep 2017

6/10 Okay

Jackie, New York

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
no hot water for the whole week
When we should have hot water we should have a fine hotel, but they had no intention of making this work for the whole week. terrible cold water. guy was nice.
Stayed 5 nights in Aug 2017

4/10 Poor

Jackie, New York

Liked: Room comfort
Disliked: Property conditions & facilities
Average hotel, close to the village
When we got there the staff told us laughing: "we have no hot water this week, if you want breakfast is free". If my hotel was having no hot water, I would move heaven and earth to fix it, he was telling us simply no hot water for the comming 2 weeks, the boiler was broken and nobody was going to fix it, because of holidays. not acceptable. breakfast was like you expect from the french: croissant and pain, 2 pieces of cheese and a lot of jam. Boiled agg was not always possible, the waterboiler was sometimes switched on too late.
Stayed 5 nights in Aug 2017

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Bien pour aller skier car proche des remontées
L'accueil a été très agréable, le personnel est fort sympathique. La chambre était grande mais elle était pour 4 et nous n'étions que 2 ! La salle de bains est de bonne taille mais les peintures sont défraîchies et écaillées. Les toilettes sont très petits. Le jacuzzi en extérieur après la journée de ski est très agréable. Le petit déjeuner est délicieux et varié.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueillant, disponible,
belle chambre, propre, bien chauffé, restaurant super, personnels accueillant et disponibles

2/10 Terrible

Åsa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smutsigt hotell där matsal och flertalet andra utrymmen luktar mögel och surt! Ingen värme på rummet när vi kom. Gammal smuts i både rum, badrum och allmänna utrymmen. Uräckligt!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Proche telecabine
Rénovations nécessaires notamment escalier, couloir. Le plâtre s'effrite. Très bon petit déjeuner et cuis eine le soir. Bon séjour au total.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bra wifi
Bra ambition hos personalen, standard på rum/fönster/badrum kunde varit bättre fast funktionen löstes. Bra wifi!!

8/10 Good

guillaume, paris

Liked: Cleanliness, staff & service
Correct, super resto
Chambres moyennes mais bien isolées. Restaurant excellent. Accueil à améliorer (patron pas souriant)

8/10 Good

Ola, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
This hotel is not the fanciest but we really enjoyed our stay in this hotel. It's simple but we found it real cosy and the surroundings are perfect for skiing and dinners in the evening. Don't expect luxury!

6/10 Okay

Souhaibo, Toulouse

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bof
Tout et dit dans la note et tiendrait a rajouté un accueille très froid chambre avec vitre casser donc en pleine montagne en pré hiver sa gèle...

6/10 Okay

Olivier

Disliked: Property conditions & facilities

10/10 Excellent

Jacques, belgique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bio et sympatique
excelent le jacuzzi et la vue le petit déjeuné bio, boisson interessante

10/10 Excellent

henri, clermont ferrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
belle experience
Tres belle expérience dans ce petit hôtel.Le confort la propretée de la chambre.La piscine ainsi que le jacuzzi.La bonne qualitée du repas entièrement bio ainsi que le petit déjeuner bio lui aussi.le top

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
hôtel
Malgré une situation idéal. Cette hôtel est en perte de vitesse. Pas d'entretien on dirait qu'il va bientôt fermer. Lit inconfortable. A déconseillé.

4/10 Poor

neophyte70

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel situe en bord de route
J aurais du regarder plus pres les photos sur internet avant de reserver pour un deux etoiles c etait mediocre hotel peu entretenu une renovation ne seraitpas un luxe jacuzzipayant 18 e parpersonne pas de mini bar dans la chambre bref prestation a revoir pour le rapport qualite prix je deconseille

4/10 Poor

lilian, rhone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
lits pas confortables
très deçu des deux jours passé dans cet hotel

6/10 Okay

Echtpaar op reis, Amsterdam

Liked: Staff & service
Disliked: Property conditions & facilities
Vergane glorie
Aardige eigenaar/ ontvangst. Oud hotel, ik hoop dat het opgeknapt wordt. Zeker de gangen! Die waren donker en deprimerend. Kamer met balkon met mooi uitzicht op de sneeuw (in de zomer). Leuk dorp, dicht bij highlights en mooie wandelingen.

8/10 Good

Natasha, Blois

Liked: Cleanliness, room comfort
parfaite escale
Malgré l'entrée qui n'est pas très prometteuse, l'accueil était agréable et notre chambre aussi. Nous avons eu le temps de nous baigner dans la piscine et de faire un saut dans le jacuzzi! Les deux furent très appréciés des enfants ainsi que de moi. Sur le chemin vers l'Italie, l'Hotel Liberty était un très bon choix car extrèygmement bien placé, très proche du tunnel du Mont Blanc (que nous avons traversé le lendemain matin vers 9h sur les conseils judicieux du réceptionniste qui nous a prévenus que cela devenait embouteillé après 10h.) Nous avons diné dans un restaurant du centre ville de St Gervais et enfin le lendemain matin, avons pris notre petit déjeuner dans la salle à manger qui a une vue superbe sur le Mont Blanc. Bon petit déjeuner. Nous étions satisfaits et reviendrons certainement.

4/10 Poor

catherine, clermont ferrand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trop bruyant , mal isolé
piscine sale et SPA mal entretenu. mauvais rapport qualité prix.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

visscher

Liked: Cleanliness, staff & service, room comfort
Prachtige locatie
Wij hebben een prima vakantie gehad, ontbijt was keurig verzorgd, nette schone kamer en douche (allemaal wel wat oud maar schoon). Personeel was vriendelijk en behulpzaam. Hotel op prima locatie tov bezienswaardigheden. Kortom een prima hotel voor een mooie vakantie, ook voor de wintersport lift vlakbij.

4/10 Poor

HUOT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
déçus, car avons retenu une chambre pour 4 nuits. Nous sommes partis après 3 nuits et la dernière nuit non occupée ne nous a pas été décomptée.L'accueil n'est pas chaleureux, la chambre est vieillotte comme le reste de l'hôtel.L'emplacement lui est très appréciable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil, chambre agréable, confortable. cartes de randonnées en libre service très appréciées. Jacuzzi, piscine, et wifi gratuite

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOYEN POUR LE PRIX DE LA CHAMBRE PETIT DEJEUNER TROP CHER

8/10 Good

perhe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kahden tähden hotelliksi erinomainen
Ei mitään varsinaista moittimista. Hotellin puitteet kaikin puolin ok. Ainoa pettymyksemme oli puuttuva ulkouima-allas, joka mainittiin esitteessä, jonka perusteella valitsimme hotellin. Eli esitteessä oli virhe. Sisäallas kuitenkin löytyy.

4/10 Poor

sp, Tokyo, Japon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Un peu cher par rapport a la qualite propose
Hotel un peu cher pour la qualite proposee... l'etat de la salle de bain laisse a desirer (moisissures) et date d'au moins 20ans si on se fie au style et a l'etat. La chambre a ete rapidement repeinte il y a longtemps... Vu le prix de la nuit, il serait peut etre bon de refaire les chambres et la salle de bain. Le personnel etait tres agreable et la chambre assez spacieuse.

8/10 Good

Cornet

Liked: Cleanliness, staff & service, room comfort
Patron sympa
Bien placé entre le centre de St. Gervais et les remontées. Hôtel ancien, chambre bien refaite (à part la salle de bain). Superbe vue

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Vétuste