Saint-Charles Holidays from £1,119

The AC didn’t work at first but the mgr got back to me quickly and it was resolved. It was a very good stay after that, the staff were lovely to me and the bed was super comfy!!! Small space but comfortable for one person or a couple.

When you travel the most important thing you require is good and appreciative service. At Majesty palm it was a 10.

< 5 stars : - food choices were basic / often ran out early of popular choices - some staff appeared annoyed to deal with someone English speaking - maybe create a separate coffee station because often staff cannot serve or notice everyone; weekends when local families come led to a larger staff to client ratio so I just didn't bother waiting to be served - lack of shaded seat options at the beach; beach not great for people who enjoy swimming > 3 stars - quiet and pretty beach or ocean facing suites - nice concierge for day trips albeit options limited - front desk did their best to accommodate English speaking guest - good drinks at the beach hut Overall a decent place to stay. Mostly courteous enough, mostly enough of everything. Glad they had a vending machine.

Pros: * super friendly staff * good location Cons: * no restaurant - the hotel emailed us 6 times before our stay. Not a single time did they let us know their cook had quit so they closed the restaurant. This was one of the reasons we had picked this hotel. * no AC - the air conditioner wasn't working in our room with 90F weather. As it blew hot air, I turned it off and asked them to fix it. So insulting, they told me it worked, I just had to find the remote and turn it on! So I called them again, day 2 of no AC. Then they realized it wasn't working. They said it'd take a week for someone to come fix it, so I was lucky there was a small AC in the entrance of the room, I just had to blast it super cool so some cold air could come to the bedroom. After 5 days I was offered to switch room, a little late as we were about to leave. * no basic toiletry - no big deal, but beware you need to being your own shampoo and hair conditioner. Can't remember last time I stayed at a hotel that did not provide these basic toiletries. * clean your own dishes - with the restaurant shut down, at least there was a small kitchenette. But... not only don't they do the dishes, if you don't wash your own dishes, they charge you 50 euros for it! At a 4 star hotel with no restaurant?!? * from day 1 I tried to book a pedicure. Took 3 days to get an answer, which was not possible. This place is ridiculous and not worth its 4 stars. The kindness of the staff saves it from a 1 star review!