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Reviews of Days Inn by Wyndham Woodland

3 out of 5
Days Inn by Wyndham Woodland
1524 E Main St, Woodland, CA

Reviews

7.6

Good

Rating 10 - Excellent. 334 out of 1001 reviews" "
Rating 8 - Good. 315 out of 1001 reviews" "
Rating 6 - Okay. 180 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 72 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Guest Services on 30 Apr 2024
Dear Jennifer;Thank you for your feedback regarding your recent stay at The Days Inn Woodland On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

10/10 Excellent

ROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 2 nights in Apr 2024
Response from Guest Services on 29 Apr 2024
Dear Rose;Thank you for your feedback regarding your recent stay at The Days Inn Woodland. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, amenities
Comfy bed, nice room. Noisy area.
Stayed 1 night in Apr 2024
Response from Guest Services on 26 Apr 2024
Dear Nancy;Thank you for your feedback regarding your recent stay at the Days Inn Woodland On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
Dear Mark;Thank you for your feedback regarding your recent stay at The Days Inn Woodland Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 26 Apr 2024
Dear Dianne;Thank you for your feedback regarding your recent stay at …….. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty. Safe Travels!

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Apr 2024
Response from Guest Services on 25 Apr 2024
Dear Claire;Thank you for your feedback regarding your recent stay at The Days Inn Woodland.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 Excellent

ALBERT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived close to midnight and checked in without any problem. Room is clean. For the cost, it is a good deal.
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Dear Albert!Thank you for your feedback regarding your recent stay at The Days inn Woodland Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

8/10 Good

Elisia

Travelled with family
Room was fine
Stayed 2 nights in Apr 2024
Response from Guest Services on 19 Apr 2024
Dear Elisia;Thank you for your feedback regarding your recent stay at The Days Inn Woodland Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Guest Services on 20 Apr 2024
Dear Cynthia;Thank you for your feedback regarding your recent stay at Days Inn WoodlandYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

6/10 Okay

Carol, San Jose

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Did not like virtual check in and they couldn't find me a room at first.
Stayed 1 night in Apr 2024
Response from Guest Services on 16 Apr 2024
Dear Carol;Thank you for your feedback regarding your recent stay at The Days Inn Woodland On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

6/10 Okay

Shannon, Camarillo

Travelled with partner
Liked: Amenities
check in was bizarre as they use a kiosk with cameras and person remotely getting info and checking in. i’m guessing it’s designed for international travelers since you could chose different languages. the hotel itself isn’t bad but in hallways the doors make it look like a former institution or something. the room with king was actually decent but looked newly renovated like an hgtv hotel makeover show. the toilet shower area was the most spacious of the hotels i stayed in recently with the shower controls being so much better. the area is a bit sketchy as there were some homeless people around. the good thing was a black bear diner is right across the parking lot.
Stayed 1 night in Apr 2024
Response from Guest Services on 13 Apr 2024
Dear Shannon; Thank you for your feedback regarding your recent stay at The Days Inn WoodlandOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Safe travels

4/10 Poor

Cynthia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like checking in at a kiosk. Very impersonal. The room looked like it was under construction. Walls are paper-thin and traffic noise was very loud.
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Dear Cynthia;Thank you for completing the survey regarding your recent stay at the Days Inn Woodland On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Safe travels

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
It was all great! Put three stars for staff and service because I would’ve preferred an actual human being at the counter to attend someone late at night or in general. It’s hard to hear the machine and it’s an odd feature, why not just have the person there? But all in all well.
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Dear Brian;Thank you for your feedback regarding your recent stay at The Days Inn WoodlandYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Safe travels!

4/10 Poor

William

Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Services on 7 Apr 2024
Dear William;Thank you for your feedback regarding your recent stay at Days Inn Woodland.Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for your feedback; Safe travels!

8/10 Good

PATRICIA, west hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on 6 Apr 2024
Dear Patricia;We thank you for your feedback and appreciates your loyalty. Safe travels!

8/10 Good

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall a good experience here. Place was clean with plenty of hot water.
Stayed 1 night in Mar 2024
Response from Guest Services on 2 Apr 2024
Dear Ben;Thank you for your feedback regarding your recent stay at the Days Inn Woodland Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for your feedback; we appreciate your loyalty.

10/10 Excellent

Fou Yan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place was clean, self-check in with virtual staff service was the most complicated thing. Other critical thing is that there was noticeable criminal with ankle bracelet have been in that hotel for the last whole month, not only that he invited homeless guy over to share some hotel's morning breakfast.
Stayed 1 night in Mar 2024
Response from Guest Services on 2 Apr 2024
Dear Fou YanThank you for your feedback regarding your recent stay at the Days Inn Woodland Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for your feedback; we appreciate your loyalty.

6/10 Okay

Charity

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was late when we arrived and the door was locked, which is to be expected. We rang the doorbell and called the front desk for about 30 minutes before I contacted Expedia to help me figure out what to do. Expedia was able to contact them to open the door. I’m not pleased that I had to wait outside for half an hour, and not be able to contact the hotel. Expedia was a huge life saver. Hotel was clean, but because of no service at front desk, I will not stay here again.
Stayed 1 night in Mar 2024
Response from Guest Services on 1 Apr 2024
Dear Charity;Thank you for your feedback regarding your recent stay at the Days Inn Woodland. On behalf of our entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Travel safely!

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 28 Mar 2024
Dear Christiane;Thank you for your feedback regarding your recent stay at Days Inn Woodland Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank you again for your feedback; we appreciate your loyalty.

10/10 Excellent

Bonnie, CORVALLIS

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Guest Services on 27 Mar 2024
Dear Bonnie;Thank you for your feedback regarding your recent stay at the Days Inn Wooden. Your business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for your feedback; we appreciate your loyalty.

6/10 Okay

Angela

Stayed 1 night in Mar 2024
Response from Guest Services on 14 Apr 2024
Dear Angela;Thank you for your feedback regarding your recent stay at teh Days Inn woodland On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use your feedback to implement improvements and ensure we offer a better experience for guests in the future. Safe travels

2/10 Terrible

Tad, Bellevue

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty hotel, rude staff, charged my card for damages in checking and didn’t refund.
Stayed 1 night in Mar 2024
Response from Guest Services on 24 Mar 2024
Dear Tad;We thank you for your feedback and sincerely apologize for the negative experience.We take your feedback very seriously and use it as an opportunity to continue improving our service delivery for future guests.Safe travels!

8/10 Good

chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking quiet location
Stayed 1 night in Mar 2024
Response from Guest Services on 24 Mar 2024
Dear Chris; We thank you for your feedback and patronage. We hope to see you again sometime soon. Safe travels!

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There is no elevators. The person I spoke to is via the kiosk and not live in person. My room was supposed to have been a non-smoking room but you could smell cigarette smoke upon entering the room.
Stayed 1 night in Mar 2024
Response from Guest Services on 22 Mar 2024
Dear Sharon;We thank you for your feedback and sincerely apologize for the negative experience. We take these types of comments seriously and will implement the necessary steps to ensure that future guests have a better experience. Travel safely

8/10 Good

XiaoMing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quiet, can’t sleep well due to street noise
Stayed 2 nights in Mar 2024
Response from Guest Services on 22 Mar 2024
Dear XiaoMing;We thank you for your feedback and are delighted that you had a great experience; we hope to see you again soon.please travel safely!

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Weird check-in process. As soon as we entered the lobby, there was a sign directing us to a nearby video display. Immediately, a very pleasant woman asked how she could help us. She did a very competent job of handling our check-in and the video kiosk issues our room keys. It was disappointing as we missed the casual interaction that we usually enjoy regarding dining choices and other local attractions. It was totally lacking in hospitality. Also, the room was kind of dingy. Some fresh paint would have helped. The breakfast choices were extremely limited. Also, the surrounding area was run down. Sadly, there was a homeless guy sleeping on the parking lot pavement.
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
Dear Larry; Thank you for completing the survey regarding your recent stay at the days inn Woodland On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

6/10 Okay

Edward

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
Very disappointing stay. Room had seating with large stains, shower very noisy, breakfast offerings were limited and poor quality. You check in with a tv face in a kiosk. After three tries could not get two room keys that both worked. Only one worked each time. There is no staff if you need help with anything.
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
Dear Edward;Thank you for completing the survey regarding your recent stay at the Days Inn Woodland On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Services on 18 Mar 2024
Dear Vanessa;Thank you for completing the review regarding your recent stay at the Days Inn Woodland.We appreciate your loyalty; Safe Travels!

10/10 Excellent

Anna, red bluff

Close to airport. Inside no open doors to outside
Stayed 1 night in Mar 2024
Response from Guest Services on 16 Mar 2024
Dear Anna;Thank you for your feedback; we are delighted you had a great experience and look forward to your next visit. Safe travels!

10/10 Excellent

Bonnie, CORVALLIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility ( wasn’t sure after reading about the video/ FaceTime type check in, but it went very smoothly!) Continental breakfast was fine, coffee very acceptable! Only strange thing was housekeeping knocking on our door and trying to come in the room ( I had the chain lock!) At 8:05 am? Room was very nice, all obviously remodeled and clean and comfortable. Blackout curtains and the Temperature settings were perfect. Will stay there again! O
Stayed 1 night in Mar 2024
Response from Guest Services on 12 Mar 2024
Dear Bonnie;Thank you for completing the survey regarding your recent stay at Days Inn WoodlandYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

8/10 Good

Patricia, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Guest Services on 12 Mar 2024
Dear Patricia;Thank you for completing the survey regarding your recent stay at Days Inn WoodlandYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travels!

10/10 Excellent

Danforth

Liked: Cleanliness, staff & service, property conditions & facilities
Had some problems with the on line check in in the lobby. Luckily the manager finally came and I got checked in.
Stayed 1 night in Mar 2024
Response from Guest Services on 7 Mar 2024
Dear DanforthThank you for completing the survey regarding your recent stay at the Days Inn WoodlandBy telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travel.

8/10 Good

Carolyn, Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the check-in was was via a remote video terminal with a remote agent which worked fine but it would have been nice to interact in person with the staff.
Stayed 1 night in Mar 2024
Response from Guest Services on 7 Mar 2024
Dear CarolynThank you for completing the survey regarding your recent stay at The Aristocrat By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty; Safe Travel.

10/10 Excellent

Sunidchada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good staff
Stayed 1 night in Mar 2024
Response from Guest Services on 5 Mar 2024
Dear Sunidchada;We thank you for your feedback and patronage; we hope to see you again soon. Safe travels!

10/10 Excellent

Joanna

Stayed 1 night in Mar 2024
Response from Guest Services on 25 Mar 2024
Dear Joanna;Thank you for completing the survey regarding your recent stay at the Days Inn WoodlandYour business is significant to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Safe travels!

6/10 Okay

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 5 Mar 2024
Dear Milton;We thank you for your feedback and sincerely apologize for the negative experience.Safe travels!

8/10 Good

Sheila, Rogue River

Liked: Cleanliness, property conditions & facilities
Noisy
Stayed 1 night in Feb 2024
Response from Guest Services on 26 Feb 2024
Thank you for your recent feedback; we sincerely apologize for the negative experience at the Days Inn Woodland. Safe travels!

8/10 Good

Cristofer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean
Stayed 1 night in Feb 2024
Response from Guest Services on 29 Feb 2024
Dear CristoferThank you for completing the survey regarding your recent stay at The Catrina Hotel.Your satisfaction is important to us, and we hope to see you again soon.Travel safely!

6/10 Okay

Eric

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services on 1 Mar 2024
Dear eric, thank you for your feedback and sincerely apologize for the negative experience.Safe travels!

8/10 Good

Daniel

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Tile in the bathroom it’s coming off the floor paint in the bathroom pilling off from the wall
Stayed 1 night in Feb 2024
Response from Guest Services on 19 Feb 2024
Dear Daniel;Thank you for completing the survey regarding your recent stay at The Days inn Woodland.On behalf of our entire team, we appreciate your feedback Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements. Travel safely!

2/10 Terrible

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud as hell on the first floor. Could not sleep passed 5am
Stayed 1 night in Feb 2024
Response from Guest Services on 19 Feb 2024
Dear Morgan;Thank you for completing the survey regarding your recent stay at The Days Inn WoodlandOn behalf of our entire team, we appreciate your feedback and sincerely apologize for the negative experience. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place. Not safe. Do not book this. I didn’t even want to get out of my car.
Stayed 1 night in Feb 2024
Response from Guest Services on 19 Feb 2024
Dear Anonymous;Thank you for completing the survey regarding your recent stay at The Days Inn WoodlandOn behalf of our entire team, we appreciate your feedback and sincerely apologize for the negative experience. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements.

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crazy that there isn’t a person at the front desk. But nice hotel
Stayed 1 night in Feb 2024
Response from Guest Services on 16 Feb 2024
Dear Morgan; Thank you for completing the survey regarding your recent stay at The Days Inn WyndhamOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us, and we will use the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Travel safely!

10/10 Excellent

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great, parking well lit, staff was great and alert watching the parking lot with cameras. Quiet. No elevator, Up to 3 floors. Breakfast is just a morning snack, no eggs no protein.
Stayed 1 night in Feb 2024
Response from Guest Services on 12 Feb 2024
Dear GilbertoWe thank you for your review and are happy you had a great time; hope to see you again soon; safe travels!

6/10 Okay

David

Travelled with partner
Hotel wax clean but has no elevator. Luckily, on check in, I switched to a ground floor room for my wife who uses a cane.
Stayed 1 night in Feb 2024
Response from Guest Services on 7 Feb 2024
Dear David, Thank you for your feedback; we appreciate it, and sincerely apologize for the negative experience.Comments like yours are an excellent opportunity for us to continue working toward improving our service delivery; Safe travels

10/10 Excellent

Joseph

Liked: Staff & service
Disliked: Amenities
Staff very friendly, room clean enough, even though not spotless. Quiet room, though no elevator, and three floors. Cold breakfast, nothing to write home about. Overall, okay for the price.
Stayed 1 night in Feb 2024
Response from Guest Services on 3 Feb 2024
Dear Joseph; We thank you for your feedback and sincerely apologize for any negative experience.Safe travels!

10/10 Excellent

Kathy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a wonderful place to stay if catching an early flight out of SMF only 10-13 min, it is clean and quiet bed comfortable...
Stayed 1 night in Feb 2024
Response from Guest Services on 3 Feb 2024
Dear Kathy;We thank you for your feedback. and delighted you had a great experience; we hope to see you again soon. Safe travels!

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Jan 2024
Response from Guest Services on 1 Feb 2024
Dear Joshua;We thank you for your feedback and patronage; we are delighted you had a good experience and look forward to your next visit.

6/10 Okay

Joshua

Stayed 1 night in Jan 2024
Response from Guest Services on 30 Jan 2024
Dear Joshua;We thank you for your feedback and sincerely apologize for any negative experience, we hope you travel safely.

6/10 Okay

Hesh

Liked: Cleanliness, staff & service, property conditions & facilities
All was well except the motel is poorly marked and finding the entry almost impossible
Stayed 1 night in Jan 2024
Response from Guest Services on 26 Jan 2024
Dear Hesh;Thank you for your feedback, and I sincerely apologize for the negative experience. Safe Travels!