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Reviews of Larkspur Landing Folsom - An All-Suite Hotel

3 out of 5
Larkspur Landing Folsom - An All-Suite Hotel
121 Iron Point Rd, Folsom, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews" "
Rating 8 - Good. 248 out of 1003 reviews" "
Rating 6 - Okay. 102 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Victor

Was pretty nice check in. A bit old interior but it’s ok.
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 23 May 2024
Thank you for providing your feedback to us! We really appreciate you staying with us and hope to see you again in Folsom!

6/10 Okay

Kaytlynn

Business traveller
The stay was overall average! I felt safe there but the rooms were outdated and the hallways felt narrow and tight. The service was okay, I have had a lot better at a front desk but they were fine. Not a whole lot of smiling and not very friendly, but not rude.
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 23 May 2024
Thank you for your feedback. I am sorry to hear your stay with us was just average. Your comments will be shared with our entire staff. We really do appreciate you choosing to stay with us!

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 21 May 2024
Thank you for taking the time to provide your feedback to us! We really appreciate you staying with us and hope to see you again in Folsom!

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 20 May 2024
Thank you for providing your feedback to us! We appreciate you staying with us!

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good customer service
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 19 May 2024
Thank you for providing your feedback to us! We really appreciate you staying with us and hope to see you again in Folsom!

10/10 Excellent

Laura

Liked: Amenities
Comfy, quiet, easy and lived it
Stayed 3 nights in May 2024
Response from Dawn Lowell - General Manager on 17 May 2024
Thank you for your feedback! We really appreciate you choosing to stay with us and look forward to seeing you again in Folsom!

10/10 Excellent

jonghun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in May 2024
Response from Dawn Lowell - General Manager on 14 May 2024
Thank you for your feedback! We really appreciate you choosing to stay with us and hope to see you again in Folsom!

10/10 Excellent

jonghun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2024
Response from Dawn Lowell - General Manager on 14 May 2024
Thank you for taking the time to provide your feedback to us! We appreciate you staying with us and look forward to seeing you again in Folsom!

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean and comfortable.
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 12 May 2024
Thank you for taking the time to provide us with feedback! We really appreciate you staying with us and hope to see you again in Folsom!

10/10 Excellent

Kiran

Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 13 May 2024
Thank you for your feedback! We really appreciate you staying with us and hope to see you again in Folsom!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay as I met with some of my retired buddies and I had to drive 2 plus hours so this was a very convenient location to our meeting place in El Dorado Hills. I will certainly stay here again.
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 11 May 2024
Thank you for providing your feedback to us! Your comments will be shared with our entire staff. We really appreciate you choosing to stay with us and look forward to hosting you again in Folsom!

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dawn Lowell - General Manager on 10 May 2024
Thank you for providing your feedback to us! We really appreciate you staying with us and hope to see you again in the future in Folsom!

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very nice and clean place
Stayed 1 night in May 2024
Response from Dawn Lowell - General Manager on 10 May 2024
Thank you for providing your feedback to us! We are pleased to know you enjoyed your overall stay with us! We hope to see you again next time in Folsom!

10/10 Excellent

Joseph, Sebastopol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sabrina helped me at check in. She was friendly and professional. She covered all the basics with a smile. The room was clean and well appointed (pleasantly surprised). All in all a good stay. Thank you!
Stayed 3 nights in May 2024
Response from Dawn Lowell - General Manager on 6 May 2024
Thank you for taking the time to provide your feedback! We are glad to know you enjoyed your stay with us and your comments will be shared with Sabrina! We really appreciate you choosing to stay with us!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very quaint.
Stayed 2 nights in Apr 2024
Response from Dawn Lowell - General Manager on 29 Apr 2024
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us and hope to see you again in Folsom!

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Dawn Lowell - General Manager on 30 Apr 2024
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us!

8/10 Good

Timothy

Stayed 4 nights in Apr 2024
Response from Dawn Lowell - General Manager on 19 May 2024
Thank you for providing your feedback! We appreciate you choosing to stay with us!

4/10 Poor

T

Stayed 1 night in Apr 2024
Response from Dawn Lowell - General Manager on 19 May 2024
Thank you for your feedback. We are sorry to see you did not enjoy your stay with us more, if there is anything we can do to fix, please contact the hotel directly. We do appreciate you staying with us!

6/10 Okay

Laurel

Travelled with pets
I had my 2 dogs due to being in town for a dog competition. When I got to the room the dogs when immediately to the two corners of the bed and the chair in the room to smell it. It was obvious a dog had previously peed there and they did not clean it well. I asked for additional towels to wrap those area so my dogs would not mark there. Thought it was kind gross. My dogs are clean and well behaved. We have stayed at many hotels and never had this reaction from my dogs
Stayed 1 night in Apr 2024
Response from Dawn Lowell - General Manager on 28 Apr 2024
Thank you for providing your feedback to us. I am sorry to hear about the experience you had with your dogs upon check in, the appropriate departments will be notified so the issue can be addressed. We really appreciate you staying with us!

10/10 Excellent

Heidi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a return 2 night visit, in the area on business. Services I need/want are in walking distance or close by: fuel w/ a well stocked convenience mart, fast food, sit down & to-go or take away restaurants, a movie theater, outlets, continental breakfast, onsite / nearby parking, laundry room, coffee /tea/water in the lobby, evening cookies. I haven’t used workout room but there is one, as well as ice/ water & soft drink vending machines. My other stays have been quiet. The 1st night this stay was quiet; the 2nd night not so—upstairs neighbors not so quiet - heavy walking, running, dropping heavy/light objects. I’ve experienced worse at other places but a little disappointed at the discourtesy this time. I would still return.
Stayed 2 nights in Apr 2024
Response from Dawn Lowell - General Manager on 21 Apr 2024
Thank you for taking the time to provide your feedback to us! We are pleased to know you enjoyed your overall stay with us. Sorry about the noisy neighbors upstairs, please don't hesitate to report the noise to the front desk. We really appreciate you choosing to stay with us!

8/10 Good

sukhjinder, renton

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Dawn Lowell - General Manager on 20 May 2024
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us and hope to see you again!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful.
Stayed 1 night in Apr 2024
Response from Dawn Lowell - General Manager on 19 Apr 2024
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us and hope to see you again in Folsom!

10/10 Excellent

Maria, Fontana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Dawn Lowell - General Manager on 16 Apr 2024
Thank you for providing your feedback to us! We really appreciate you staying with us and look forward to seeing you again in Folsom!

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Dawn Lowell - General Manager on 15 Apr 2024
Thank you for providing your feedback to us! We are pleased to know you enjoyed your overall stay with us and look forward to hosting you next time in Folsom!

10/10 Excellent

Muhammad

.
Stayed 2 nights in Apr 2024
Response from Dawn Lowell - General Manager on 12 Apr 2024
Thank you for providing your feedback to us! We really appreciate you staying with us and hope to see you next time again in Folsom!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from Dawn Lowell - General Manager on 11 Apr 2024
Thank you for providing your feedback to us! We are glad to know you enjoyed your overall stay with us! We appreciate you choosing to stay with us and hope to see you again next time in Folsom!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Dawn Lowell - General Manager on 6 Apr 2024
Thank you for taking the time to provide your feedback to us! We really appreciate you choosing to stay with us and hope to see you again in Folsom!

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
Hotel was nice enough. It did have about everything a suite should have. Floors a little thin, could hear customers above us. Would probably stay here again.
Stayed 2 nights in Mar 2024
Response from Dawn Lowell - General Manager on 1 Apr 2024
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us and hope to see you again next time in Folsom!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 31 Mar 2024
Thank you for providing your feedback to us! We appreciate you choosing to stay with us and hope to see you again in Folsom!

10/10 Excellent

Jose, Los Banos

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
I did not like where the tv was located very hard to watch from the bed
Stayed 2 nights in Mar 2024
Response from Dawn Lowell - General Manager on 29 Mar 2024
Thank you for your feedback! I am sorry about the TV, please let the front desk know next time we could possibly find you a different room. We really appreciate you staying with us!

2/10 Terrible

lene merete

Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 19 Apr 2024
Thank you for your feedback. I am sorry things did not go better during your stay. Please contact the hotel directly if you would like to further discuss so we may correct the issue. We do appreciate your business!

10/10 Excellent

ANA, SACRAMENTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 28 Mar 2024
Thank you for providing your feedback to us! We are glad to know you enjoyed your stay with us and hope to see you next time again in Folsom!

8/10 Good

Christy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was clean enough. Nice having ice makers in the fridge in the suite I stayed in. My only complaint is that as someone with mobility issues, the carpet in the hallways need to repaired or replaced as they pose a trip hazard. They are lifting and have huge ripples in them that are dangerous.
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 27 Mar 2024
Thank you for taking the time to provide your feedback to us! Your comments will be shared with the appropriate departments in regards to the carpet. We really appreciate you staying with us!

10/10 Excellent

Alma

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Dawn Lowell - General Manager on 27 Mar 2024
Thank you for providing your feedback to us! We are glad to know you enjoyed your overall stay with us and hope to see you again in Folsom!

8/10 Good

Sudie, Palmdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, near a variety of eating establishments, movie theater and outlet shopping. I would definitely do a repeat stay.
Stayed 2 nights in Mar 2024
Response from Dawn Lowell - General Manager on 25 Mar 2024
Thank you for providing your feedback to us! We really appreciate you staying with us and look forward to seeing you again in Folsom!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 21 Mar 2024
Thank you for providing your feedback to us! We are glad to know you enjoyed your overall stay with us! We hope to see you again next time in Folsom!

10/10 Excellent

Andrey

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 18 Mar 2024
Thank you for providing your feedback! We really appreciate you staying with us and look forward to seeing you again in Folsom!

10/10 Excellent

Marvin Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 18 Mar 2024
Thank you for providing your feedback! We are glad to know you enjoyed your overall stay with us! Hope to see you again in Folsom!

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, easy location. Great area for things to do. Spacious rooms
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 16 Mar 2024
Thank you for providing your feedback to us! We really appreciate you staying with us and hope to see you again in Folsom!

10/10 Excellent

Jenny

Liked: Amenities
Everything was great
Stayed 2 nights in Mar 2024
Response from Dawn Lowell - General Manager on 16 Mar 2024
Thank you for providing your feedback to us! We really appreciate you choosing to stay with us!!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Dawn Lowell - General Manager on 16 Mar 2024
Thank you for providing your feedback to us! We certainly appreciate you choosing to stay with us and hope you stay with us again in the future!

10/10 Excellent

Kingsley

Stayed 6 nights in Mar 2024
Response from Dawn Lowell - General Manager on 5 Apr 2024
Thank you for your feedback! We really appreciate you choosing to stay with us and hope to see you again in Folsom!

2/10 Terrible

Desiree

Liked: Cleanliness, property conditions & facilities
Could not sleep due to extremely loud pipes in walls. Sounded like a motorcycle almost every 5-7 minutes started at 12. Maybe it’s the room they put the guests in that are upset that the hotel was listed as being close to our destination but turns out being almost twice as far as the Expedia app suggested. The noise was so bad it was almost comical. It took us a while to figure out it wasn’t the upstairs tenants
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 11 Mar 2024
Thank you for providing your feedback to us. We are so sorry to hear about the noise you experienced during your stay. We are investigating the noise so that it will be avoided for any other guests in the future. Your comments will be shared with the appropriate departments. Again our apologies you did not get restful sleep during your stay with us.

8/10 Good

Janis

Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 30 Mar 2024
Thank you for providing your feedback! We really appreciate you staying with us and hope to see you again next time in Folsom!

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay for a few days. Clean and comfortable and cookies in the afternoon. The kitchen was great for eating in some meals. The staff was efficient and very helpful.
Stayed 4 nights in Feb 2024
Response from Dawn Lowell - General Manager on 9 Mar 2024
Thank you for providing your feedback to us! We are so glad to know you enjoyed your stay with us! We appreciate you staying with us and look forward to hosting you again in Folsom!

8/10 Good

Marc, Tustin

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice and predictable stay at clean hotel. Breakfast offering was pretty weak and coffee was terrible.
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 5 Mar 2024
Thank you for taking the time to provide your feedback to us. Your comments will be shared with the appropriate departments. We apologize you were dissatisfied with our breakfast and coffee. We really do appreciate you choosing to stay with us!

8/10 Good

Stuart

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast offerings could use a little improvement, otherwise it’s a nice place to stay. Lots of restaurants, shops in walking distance.
Stayed 3 nights in Feb 2024
Response from Dawn Lowell - General Manager on 4 Mar 2024
Thank you for your feedback! We really appreciate you choosing to stay with us and hope to see you again in Folsom!

8/10 Good

Shelly

Stayed 3 nights in Dec 2023
Response from Dawn Lowell - General Manager on 4 Mar 2024
Thank you for providing your feedback! We are glad to know you enjoyed your overall stay with us! Hope to see you again next time in Folsom!

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dawn Lowell - General Manager on 4 Mar 2024
Thank you for your feedback. I am sorry to hear something went wrong. Please reach out to the hotel directly so we may try and fix. Thank you for staying with us!

8/10 Good

Julia

Stayed 1 night in Feb 2024
Response from Dawn Lowell - General Manager on 20 Mar 2024
Thank you for your feedback! We really appreciate you choosing to stay with us!