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Overview of Hôtel des Arcades

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Individually furnished, desk, blackout curtains, soundproofing
Individually furnished, desk, blackout curtains, soundproofing
Individually furnished, desk, blackout curtains, soundproofing
Individually furnished, desk, blackout curtains, soundproofing

Hôtel des Arcades

2 out of 5
Guests rated this property 3.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationRouen Cathedral2 min walk
    Popular LocationLa Maison Sublime2 min walk
    Popular LocationRue Saint-Romain3 min walk
    AirportRouen (URO-Rouen - Seine Valley)28 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sun, Feb 28 - Sun, Apr 18.

Standard Twin Room, 2 Single Beds

5/5 guest room rating
  • Sleeps 2
  • 2 Single Beds

Standard Triple Room

3.8/5 guest room rating
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Standard Double Room

No guest room rating
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

No guest room rating
  • Sleeps 1
  • 1 Single Bed

About this area


Located in Rouen, Hôtel des Arcades is in the historical district and near a train station. Rue Saint-Romain and La Maison Sublime are local landmarks, and the area's natural beauty can be seen at Boucles de la Seine Natural Regional Park and Square Verdrel. Looking to enjoy an event or a game while in town? See what's happening at Kindarena or Rouen Espace Karting.
Popular Location

What's nearby

  • Rue du Gros-Horloge - 1 min walk
  • Rouen Cathedral - 2 min walk
  • La Maison Sublime - 2 min walk
  • Rue Saint-Romain - 3 min walk
  • Gros Horloge - 4 min walk

Getting around

  • Palais de Justice Tram Station - 4 min walk
  • Honoré de Balzac Tram Stop - 5 min drive
  • Rouen (URO-Rouen - Seine Valley) - 28 min drive


  • Le Diapason - 3 min walk
  • Palazzo - 3 min walk
  • Le Zèbre à Pois - 3 min walk
  • Payiz - 3 min walk
  • L'Odas - 4 min walk

About this property

Hôtel des Arcades

Rouen hotel in Rouen City Centre, walk to Rouen Cathedral
Free newspapers and free WiFi in public areas are available at this smoke-free hotel. All 17 soundproofed rooms feature room service and balconies. Other amenities available to guests include hairdryers, desks and free toiletries.
Hôtel des Arcades offers 17 forms of accommodation with blackout curtains. Rooms open to balconies. This individually furnished accommodation includes desks. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (EUR 6.00 per day)

Food and drink

  • Room service available

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms


  • Free newspapers in reception
  • No lifts

Guest services

  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English
  • French
  • Italian
  • Spanish


  • Smoke-free property

Room amenities


  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hairdryer
  • Towels

Outdoor space

  • Balcony


  • Desk
  • Individually furnished
  • Soundproofing

Similar properties

See similar properties



Check-in from 2:30 PM - 9:00 PM
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Saturday (2:30 PM - 10:30 PM)
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's reception closes at 9 PM. Guests planning to arrive after 9 PM must contact this property in advance to arrange check-in. This property allows no check-in after 10 PM.

Renovations and closures

This property is closed from 28 February 2021 to 18 April 2021 (dates subject to change).

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.00 per night.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.80 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: EUR 6.00 per day
  • Rollaway bed fee: EUR 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Arcades Rouen
Hôtel des Arcades
Hôtel des Arcades Rouen
Hôtel Arcades Rouen
Arcades Rouen
Hôtel des Arcades Hotel
Hôtel des Arcades Rouen
Hôtel des Arcades Hotel Rouen

Frequently asked questions

Can I cancel my reservation for free at Hôtel des Arcades and receive a full refund?
Yes, Hôtel des Arcades offers free cancellation on select room rates, because flexibility matters! Please refer to Hôtel des Arcades cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hôtel des Arcades?
As of 12 Apr 2021, prices found for a 1-night stay for 2 adults at Hôtel des Arcades on 1 May 2021 start from £56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hôtel des Arcades pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hôtel des Arcades?
Check-in is from 2:30 PM - 9:00 PM. After-hours check-in is not available.
What time is check-out at Hôtel des Arcades?
Checkout is at 11 AM.
Where is Hôtel des Arcades located?
Located in Rouen City Centre, this hotel is steps away from Rue du Gros-Horloge and Rouen Cathedral. La Maison Sublime and Rue Saint-Romain are also within 5 minutes. Palais de Justice Tram Station is only a 4-minute walk and Theatre des Arts Tram Station is 7 minutes.

Overall score and ratings

Rating 5 - Excellent. 7 out of 97 reviews
5 - Excellent 7%
Rating 4 - Good. 19 out of 97 reviews
4 - Good 20%
Rating 3 - Okay. 35 out of 97 reviews
3 - Okay 36%
Rating 2 - Poor. 20 out of 97 reviews
2 - Poor 21%
Rating 1 - Terrible. 16 out of 97 reviews
1 - Terrible 16%




Staff & service




Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities, room comfort
There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
Stayed 1 night in Oct 2019

4/5 Good

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2019

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
Stayed 3 nights in Jun 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
In the city center, close to the cathedral and the pedestrian street.
Stayed 3 nights in Sep 2017

3/5 Okay

Hotel locked up tight
I arrived late at night and unfortunately, the hotel was locked up tight. I tried all doors and again, unfortunately no way in. I had to seek other accommodations with a 24 hour receptionist.

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