Hotel Reception desk had 3 staff when I arrived and none of them could find my reservation. Thank goodness I paid for an international package on my cell phone and was able to show them the reservation in my emails. My reservation was for a room with one queen sized bed and I was instead provided a room with a double and single bed.
No elevator in this hotel. Window catch in my room was broken, which meant the window wouldn't close properly and the hotel is on a very busy street with a bar almost directly across the road. My room was meant to have a bar fridge in it, which was delivered a few hours after check-in, complete with a suspiciously curly looking hair inside. Walls in room badly marked and scuffed.
The tiles and grout in the shower were so dirty/stained, that I showered with flip flops on and the shower rail was so badly rusted, that the rust soaked into a shirt I had hung up to dry and would not come out with either detergent or bleach. One positive to the bathroom was that the sink/basin was deep and therefore great for hand-washing clothes. The room had both US and UK wall outlets which was handy. Linen on the beds was clean and the double bed was relatively firm and comfortable. The single bed sagged a little in the middle.
My breakfast order in the hotel dining room was taken 3 times by 2 different waitresses and took 45 minutes to be served. It was however very tasty once served - eggs, ham, toast, fruit juice and fruit.