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Reviews of Clarion Hotel & Conference Center

3 out of 5
Clarion Hotel & Conference Center
3845 Veterans Memorial Hwy, Ronkonkoma, NY

Reviews

5.4
Rating 10 - Excellent. 123 out of 1002 reviews" "
Rating 8 - Good. 186 out of 1002 reviews" "
Rating 6 - Okay. 199 out of 1002 reviews" "
Rating 4 - Poor. 202 out of 1002 reviews" "
Rating 2 - Terrible. 292 out of 1002 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Lot of walking but good value for the price. Good staff.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 2 May 2024
Dear Michael,Thank you for your stay and feedback. We're glad to hear that you found good value for the price and that you had a positive experience with our staff. We understand that the walking may have been inconvenient, and we appreciate your understanding. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future. Sincerely, Hotel Manager

4/10 Poor

Patricia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No hot water ,we let in run for 25mins and it never changed it was ice cold. Went to call downstairs and the phone in the room didnt work had to call from my cell phone. Never again.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Stayed 1 night in Apr 2024
Response from Hotel Manager on 3 May 2024
Dear Anthony,Thanks for the stay and your appreciation with a five-star rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

2/10 Terrible

Chen

Stayed 1 night in Mar 2024

8/10 Good

Richard

Good for the price
Stayed 1 night in Mar 2024

2/10 Terrible

Alisha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s different i like it here
Stayed 1 night in Mar 2024

6/10 Okay

Duane

Stayed 1 night in Mar 2024

2/10 Terrible

Alexis

Stayed 1 night in Mar 2024

2/10 Terrible

Matthew

Stayed 1 night in Mar 2024

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Roxy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed BUGS‼️‼️‼️
Stayed 1 night in Feb 2024

4/10 Poor

Joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach, ants!
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2024

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay will be back soon
Stayed 1 night in Jan 2024

10/10 Excellent

Álvaro luis d leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jan 2024

2/10 Terrible

Justin

Business traveller
Disliked: Amenities
It’s was terrible unprofessional and terribly unclean cracks in walls phone in room didn’t work but shells around the bed sink leaked and the front desk was rude I wouldn’t recommend this place to anyone and no reimbursement was given I lost money and time
Stayed 1 night in Jan 2024

8/10 Good

Autumn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laddy at the reception is awesome kind and very helpful Jen 100 0/0 thumps up
Stayed 2 nights in Jan 2024

2/10 Terrible

Levon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service not good.
Service was very slow, deposit refunded after waiting about 15 minutes.
Stayed 1 night in Jan 2024

6/10 Okay

CHRISTIAN, Mount Sinai

Stayed 1 night in Dec 2023

8/10 Good

DANIELLE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jeanine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms. Very unkept. Staff was very unfriendly. Not even able to make a single mole cut of coffee. We checked out the next day. Would NOT recommend!
Stayed 3 nights in Jan 2024

8/10 Good

Zuleima

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed here on 12/30/2023. The staff did an excellent job at accommodating my and my daughters needs. The gentleman who checked us in was great. The housekeeping staff also did a good job with having the rooms clean and ready for us, as guests. I would recommend solely based off the hotel staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Mark, New Smyrna Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Samuel

Stayed 1 night in Jan 2024

6/10 Okay

Waled

Stayed 1 night in Dec 2023

2/10 Terrible

Ishtiak

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here.
The heating system was not working at all. When I informed the front desk he offered me extra blankets! What a stupid offer it was when the temperature was freezing. Anyways I had to argue to get a new room where the heat is working. Overall it was a horrible experience.
Stayed 1 night in Dec 2023

4/10 Poor

Jaiden

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Nilsa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Blanford

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service
Stayed 1 night in Dec 2023

6/10 Okay

melvin

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It had great internet connection and cable channels
Stayed 4 nights in Dec 2023

2/10 Terrible

Sulaiman

Stayed 2 nights in Dec 2023

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghetto
Stay away unless you are looking for a prostitute or to by drugs. Or if r are homeless and wanna hang out in parking lot. Found a roach crawling up my bottle of soda on nightstand almost drank it. I watch the young lady at front desk accept some money for turning he
Stayed 1 night in Dec 2023

2/10 Terrible

Christina

Stayed 1 night in Dec 2023

6/10 Okay

Kieran

Stayed 3 nights in Dec 2023

10/10 Excellent

Mauricio

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Venancio

Liked: Amenities
Stayed 4 nights in Dec 2023

4/10 Poor

Emmanuel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Xavier

Liked: Property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here!!! Spend your money somewhere el!
The room was somewhat clean. The rest of the building was an absolute disaster. Water leaking from the roof in the halls. The washing machine and dryer will both rusted out and unusable. Paint bubbling of the walls for water damage. Ice machines absolutely disgusting.
Stayed 7 nights in Dec 2023

4/10 Poor

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is OK very old and rundown and there was no hot water
Stayed 1 night in Dec 2023

2/10 Terrible

Jayson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Disgusting hotel which should be a motel or shelter. Paul was amazing with my needs but the rest of the staff was rude and lazy. This place is a dump
Stayed 1 night in Dec 2023

6/10 Okay

Jayson

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Rain

Travelled with partner
Liked: Staff & service, amenities
Property is outdated, not well maintained but the bartender, Leslie is well worth the stay.
Stayed 1 night in Nov 2023

6/10 Okay

william

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
entry doors into buildings broken and open all day
Stayed 1 night in Nov 2023

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room the heat was not working. They then changed our room and the tv remote and tv did not work properly. There was a large stain on the floor and when I went to the front desk to exchange my keys for the room change there was a cockroach on the counter.
Stayed 1 night in Nov 2023