Indoor pool

Reviews of Baymont by Wyndham Rolla

2.5 out of 5
Baymont by Wyndham Rolla
1801 Martin Springs Dr, I-44 Exit 184, Rolla, MO

Reviews

8.0

Very good

Rating 10 - Excellent. 403 out of 1000 reviews" "
Rating 8 - Good. 330 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Brenda, Elizabeth

Travelled with family
Liked: Staff & service, amenities
Our bathroom was dirty when we arrived. The best thing about this place was the bed and pillows were very comfortable! The jacuzzi was broken. It wasn’t too noisy but the toilet ran all night.
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet place.
Stayed 1 night in May 2024

6/10 Okay

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was wonderful gal at the desk was amazing.. room was clean and comfortable.. one of the locks on door dodnt work and the breakfast was not good at all.. i would recommend they either get with the breakfast program or stop offering it
Stayed 1 night in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome walking path behind the property around the lake. Great if you've brought along your furbaby to this pet friendly place or to stretch your legs after a long day of driving
Stayed 1 night in May 2024

4/10 Poor

Alysia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There’s a bunch of people just hanging out in the parking lot when we got there after 11 o’clock at night. When we got to our room our AC unit had dirt and dead bugs and popcorn in it so we asked for a different room and that AC unit was not as bad, but still gross. Needless to say, we never turned our air on thank goodness it was mild temperatures.
Stayed 1 night in Apr 2024

6/10 Okay

Carey, Fond du Lac

Travelled with pets
Liked: Staff & service
This property is a little tired. The Receptionist was very helpful but it did not make up for the fact that the key system was unreliable and the shower ran out of hot water after two minutes. Won’t stay here again for our return trip to Texas.
Stayed 1 night in Apr 2024

8/10 Good

Theresa

Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of marijuana in the evening and then cigarette smoke in the AM. A dog was barking by 7:00 AM.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lake with walking path was a huge plus travelling with our dog. Hot tub was not working but should have been drained. It was very dirty and gross looking. Cobweb in the room made it feel dirty though it seemed clean.
Stayed 1 night in Apr 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
It was just an overnight stop, but it was a very nice place.
Stayed 1 night in Mar 2024

2/10 Terrible

Timothy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevator was broken, the sink didn't drain, the toilet seat was broken, the security latch on the door was missing, and the drywall was falling off.

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024

10/10 Excellent

Crystal

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a beautiful pond you can walk around. The beds and blankets are extremely comfortable. The staff is friendly and welcoming.The breakfast provided was amazing. They had all of your "continental breakfast" amenities, as well as fresh eggs, sausage, biscuits and gravy. Let's not forget the coffee and juices, also provided. Definitely one of the best breakfasts I have ever been offered. I've stayed here at least 3 times, and will again every time.
Stayed 1 night in Mar 2024

6/10 Okay

Penny, Novinger

Business traveller
Liked: Staff & service
Was fine for one night
Stayed 1 night in Mar 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Mar 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
TV not working - whirlpool not working..
Stayed 1 night in Mar 2024

10/10 Excellent

Dione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The property is well kept.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent little area right off of the highway! Solid choice for a good price! I love the pond in the back with a walking trail around it. Would stay again!
Stayed 1 night in Feb 2024

2/10 Terrible

Sherre, Tumwater

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a joke and harassed us about our service dogs, creating an issue that didn’t need to be there. It was embarrassing- I have never been asked so many questions ever before and I even fly with my dog. It was the weirdest place hung I’ve ever experienced- creating a scene in front of other guests is unacceptable. Don’t stay here
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Could be better
The staff was very nice. The tub and sink did not drain well. Breakfast was almost all packaged food.
Stayed 1 night in Feb 2024

10/10 Excellent

edgar r

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, professional and respectful staff. Clean, well maintained, and great breakfast. We definitely recommend it everyone.
Stayed 1 night in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Needs an upgrade: Rates a B
Just off of I-44 and convenient. Room needs upgrading. Otherwise, a good night's rest.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
In need of some improvements
Got an ADA room for my parents, shower head was completely broken off , so no shower. Access to the room was not easy, no ramp in the back where we were told to park, and far from elevator.
Stayed 1 night in Feb 2024

4/10 Poor

Monica

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
My mother in law was electrocuted by a lamp in the room. My sister in law was almost car jacked in the parkinglot. The hot tub jets didnt work properly. There where dead flies in the window. You had to check out pool towels and return them at the front desk.

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub suite was lovely, bed was very comfortable. The BBQ restaurant next door is amazing as well.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ruth, Austin

Travelled with family, Travelled with pets
Disliked: Staff & service
We came in early before the check in time. The manager yelled at us saying their check in is at 3pm. We stayed for a bit in the lobby. Decided to continue driving because we can’t wait 3 hours in the middle of winter to wait. I came back and ring the bell to informed her that we decided to get different lodging. She did not come out. There’s a better way to communicate her frustrations but she lashed out on us the moment we went in. Not a great location and never again.
Stayed 1 night in Jan 2024

10/10 Excellent

Brittney

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heat in the room - it was freezing all night!!
Stayed 1 night in Jan 2024

10/10 Excellent

Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Pool!
Breakfast was good, staff very friendly, bedsheets were not as clean as I would like as there was a decent amount of hair under the blankets. Pool was very warm despite the very cold weather. Pools are could use some minor fixes and cleaning but over all the place is very nice I would stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Janet, Waitsfield

Stayed 1 night in Jan 2024

10/10 Excellent

Joni, Lobelville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience!
Stayed 1 night in Jan 2024

6/10 Okay

David, Springboro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place definitely needs updating. The carpet is nasty and dirty, hole in vinyl floor in elevator covered in duct tape, and face of control panel for elevator held on with duct tape. Arrived and was given keys and sent to back door. Got there and the keys would not let me in. Went back to front desk and I was given new keys. Went to the room assigned to me, walked in, and the room had been slept in and nothing had been cleaned. Went back to front desk again and was given a different room. The room was not very clean, from the carpet, to the bathroomm floor and shower, to the walls.
Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baymont Rolla
The hotel staff was very friendly and professional. Have an elevator and luggage dolly for guests use. Rooms clean and comfortable. Breakfast offerings were excellent!
Stayed 1 night in Jan 2024

10/10 Excellent

Janel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Update Needed
the hotel needs an update.
Stayed 1 night in Jan 2024

6/10 Okay

Janet

Disliked: Property conditions & facilities
Not as advertised
1st night could not get the TV to work. Second night front desk person had to come and get TV to work. Only a few minutes of hot water for shower, then freezing cold. Chose this facility because it had a hot tub. Went down to use it and it wouldn't bubble and the water was luke warm at best. Third night hot tub still not working and same experience with the shower.
Stayed 3 nights in Dec 2023

8/10 Good

Delores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night’s rest
The hotel was fine and the desk clerk very friendly. Breakfast was not very good as the scrambled eggs seemed to be overcooked.
Stayed 1 night in Dec 2023

4/10 Poor

LISA

Travelled with family
Disliked: Staff & service
Not very accommodating!
This trip was a short overnight visit with my daughter and grandsons. I had made a reservation for 1 room but when I arrived, I asked if there were possibly any rooms available that were connected. The desk clerk was not friendly and seemed really overwhelmed, but he did find two rooms that were connecting so I changed my reservation to 2 rooms instead of 1. According to the information on this booking site, we were supposed to be able to check in early 2 hours! That absolutely did not happen! The clerk told me he had no idea when the rooms would be ready, so when my daughter arrived, we decided to do some shopping and then eat dinner. When we came back to the hotel, we were given the keys. We soon discovered that the rooms were NOT connected! I talked to the clerk at the front desk and was told that the rooms that I requested were not cleaned. I would not have reserved 2 rooms had they not been connected. They seemed to care less about doing anything to correct the situation. When we went to the pool, we asked the clerk at the front desk about towel for swimming and they gave us 2 towels and said that we had to return them to the front desk after we were done swimming, or they would be added to the bill. Apparently, theft is a problem there because in the room there was a sign with the prices of any items that were removed. Absolutely no wall decor either. They certainly did not make us feel welcome! Probably a staff shortage but shouldn't of been our problem!
Stayed 1 night in Dec 2023

10/10 Excellent

Parag

Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Travelled with family
Liked: Amenities
We had an accessible room. So glad the toilet was tall. But the shower didn’t have a place for soap and there was no countertop. We had to use the ironing board for a countertop. The tiny metal 4 inch shelf wasn’t any help. In fact I cut my arm on it when trying to sit down. And the bed is needing replaced. The pillows are fantastic.
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Melinda, Minden

Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay excellent service. Will use this property again
Stayed 1 night in Dec 2023