Rock Springs Holidays from £1,367

The breakfast was the bare minimum to be considered continental.

Unfortunately I arrived the afternoon that the hotel was doing major maintenance and construction. During the evening hours I stepped out of my room and the entire second floor hallway was overwhelmed with a burning smell (downstairs construction workers were cutting slab in the dining area). It gave me a migraine :( Not the way I wanted my stay to be. However, the front desk people were very nice and tried to change me to the third floor, but they were booked. If you can, contact the property first to see in what stage they are in the construction before you stay there. Once it is done, it looks like it is going to be good.

Our luck wasn't the greatest it seems... within 10 minutes of checking in and getting to our room, the fire alarm went off, and everyone had to evacuate. Turns out the sprinkler/ water room caught fire. Fire crews responded and indeed had to put out the fire. They then put some fans in the open doors to try to air out the smoke afterwards. Our room was 5 doors away. A few hours later we were able to go back inside, but nothing else was mentioned about the incident.

The room was small. It appeared to be clean and neat. Breakfast was lean. Common areas needed to be cleaned.

Our first room was filthy, dirt and something wet by the phone, the phone was also very dirty as were the windows in the inside. There was dirt inside the frig and the outlet by the bed did not work nor did the tv. We got moved to a new room and I showed the employee the dirty napkin I used to wipe the filth off by the phone, she didn't really say anything. The next room was cleaner. Bed's were kind of hard. We did not have the breakfast because I was afraid if the rooms and building were that dirty was not sure if the kitchen they make the food in would have been clean. Didn't want to take the chance. Would not recommend at all and highly disappointed in the Wyndham brand, thought they would care more.