Title: Mercure Han-sur-Lesse Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Han-sur-Lesse Hotel in Rochefort with 24-hour front desk and indoor pool ![Indoor pool, open 7:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/eee6c395.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Classic Room, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/68fb8e40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/6ff21d9b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/47e10906.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/a98f17eb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Han-sur-Lesse offers adventure and relaxation in town. Enjoy nearby ecotours, swim in the indoor pool, or unwind in the garden. Dine at Merlesse restaurant, and benefit from the on-site bar, free WiFi, and multilingual staff. VIP Access 8.6 Excellent ## Popular amenities - - Breakfast available - 24/7 front desk - Bar - Housekeeping - Parking available £97 includes taxes & fees 4 Nov - 5 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=53593033&PinnedHotelID=53593033&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/7b720783.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 8.8 Excellent 10 reviews ### Highlights Soundproofed Air conditioning Heating Smart TV Ceiling fan Blackout curtains Rainfall showerhead Private bathroom - Sleeps 2 - 1 King Bed ![Classic Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/2b988f17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds 7.8 Good 8 reviews ### Highlights Soundproofed Air conditioning Heating Smart TV Ceiling fan Blackout curtains Separate bedroom Rainfall showerhead - 1 bedroom - Sleeps 2 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/54000000/53600000/53593100/53593033/a38e408f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Kitchen 9.0 Wonderful 16 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Kitchen Fridge Smart TV Blackout curtains - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochefort-Hotels-Mercure-Han-Sur-Lesse.h53593033.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochefort-Hotels-Mercure-Han-Sur-Lesse.h53593033.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.12540%2C5.18757&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HkM4qqS1CXn6TbnsnUR01BA0Ykg=) Rue Joseph Lamotte 16 18 20, Rochefort, 5580 #### What's nearby - Malagne - 2 min walk - 0.1 miles - Caves of Han - 7 min walk - 0.4 miles - Rochefort Chateau - 6 min drive - 4.3 miles - City Centre - 6 min drive - 4.5 miles - Château de Lavaux-Sainte-Anne - 10 min drive - 5.8 miles #### Getting around - Rochefort-Jemelle Station - 10 min drive - Charleroi (CRL-Brussels South Charleroi) - 59 min drive #### Restaurants - ‪Breakfast@Mercure - ‬1 min walk - ‪Le Pavillon - ‬9 min walk - ‪Chez Sandra - ‬2 min walk - ‪La Taverne du Centre - ‬1 min walk - ‪Tivoli - ‬9 min drive ## About this property ### Mercure Han-sur-Lesse Property highlights Take advantage of a terrace, a garden and a fireplace in reception at Mercure Han-sur-Lesse. Adventurous travellers may like the ecotours at this hotel. Be sure to enjoy a meal at Merlesse, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also enjoy perks such as: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A lift, a 24-hour front desk and a vending machine - A reception hall, a water dispenser and multilingual staff Room features All 117 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Heating and ceiling fans - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 0-cm Smart TVs with premium channels - Electric kettles, daily housekeeping and electrical adapters/chargers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/93000000/92330000/92324200/92324111/53ff0703.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Au lit des Ours Rochefort - Pet-friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 45 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=92324111&PinnedHotelID=92324111&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/3000000/2940000/2932900/2932877/b8c031b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Le Val de Poix - Logis Hotel Restaurant Saint-Hubert - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.2 Very good 135 reviews £100 includes taxes & fees 1 Nov - 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3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=83284816&PinnedHotelID=83284816&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/41000000/40110000/40102600/40102571/29b7051b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Appartement Fleurs des champs – Esc’Appart Rochefort - Kitchen - Parking included - Free WiFi - Outdoor space 10 Exceptional 8 reviews £137 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=40102571&PinnedHotelID=40102571&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 18 per day) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - Merlesse ### Things to do - Ecotours - Indoor pool - TV in common areas ### Family friendly - Indoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - Business centre ### Outdoors - Garden - Pool loungers - Terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 20 accessible parking spaces - Front entrance ramp - Handrails in stairways (100 centimetre high) - Lever door handles - Lift (90 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (120 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2020 - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 0-cm smart TV with premium satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.25 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 25 per person - Self-parking fee: EUR 18 per day - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the heated pool This property accepts credit cards, debit cards, mobile payments and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:00 PM ### Property is also known as Mercure Han Sur Lesse Mercure Han-sur-Lesse Hotel Mercure Han-sur-Lesse Rochefort Mercure Han-sur-Lesse Hotel Rochefort Mercure Han Sur Lesse (Opening October 2020) ## Frequently asked questions ### Does Mercure Han-sur-Lesse have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM. ### How much does it cost to stay at Mercure Han-sur-Lesse? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Han-sur-Lesse on 4 Nov 2025 start from £97.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Rochefort-Hotels-Mercure-Han-Sur-Lesse.h53593033.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Mercure Han-sur-Lesse pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. ### How much is parking at Mercure Han-sur-Lesse? > Self-parking is available for EUR 18 per day. Limited spots are available. ### What time is check-in at Mercure Han-sur-Lesse? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Mercure Han-sur-Lesse? > Checkout is at 11:00 AM. ### Where is Mercure Han-sur-Lesse located? > Situated in Rochefort, this hotel is 0.4 mi (0.6 km) from Caves of Han and within 6 miles (10 km) of City Centre and Rochefort Chateau. Château de Lavaux-Sainte-Anne and Chevetogne Park are also within 12 miles (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Han-sur-Lesse Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 133 8 - Good 108 6 - Okay 44 4 - Poor 9 2 - Terrible 3 ### 8.8/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 8/10 Good #### Jan 21 Oct 2025 Liked: Staff & service, amenities, property conditions & facilities Certain small issues in the room but overall a very good stay. Parking access did not work well. ![](https://a.travel-assets.com/ugc/hotel-reviews/bf8cd5c0-d682-43d9-8879-0d881cc5634d-1761048754449.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7772428b-65f3-4baa-bd64-6f00cf4d0a7c-1761048759591.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a6dc7d6d-e560-41d9-ba29-bc562b823429-1761048759101.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jan Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Sanela 21 Oct 2025 Liked: Cleanliness, amenities Poor service (table cleaning, seating and busy ##### Sanela Stayed 4 nights in Oct 2025 ### 8/10 Good #### Gert 27 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top ##### Gert Stayed 1 night in Jul 2025 ### 8/10 Good #### David 5 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel Staff very helpful, breakfast good and the area is a very nice place to stay. ##### David Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Julie 13 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stop. Nice place super clean Perfect room for a family of 4! High standard and perfect for a pit stop on our way back to switzerland. Will come again. ##### Julie Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Lisette 15 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay. The family room is spacious and clean. ##### Lisette Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Kimberly 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel. Excellent common spaces and terrace. Staff at the Lounge were gracious and warm. ##### Kimberly Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Martha 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful new hotel with fab pool. ##### Martha ### 8/10 Good #### JUSTINE 23 Feb 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Modern and confortable but food to be improved Very nice location, modern hotel , confortable but the food (breakfast at 23e and restaurant 45EUr 3 courses) was very expensive for the quality.... breakfast especially disappointing ##### JUSTINE Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Jacqueline 3 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great and beautiful hotel. Nice lobby, good menu and drinks and service. Swimming pool too cold, unfortunately. ##### Jacqueline Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Rebecca 1 Aug 2025 Liked: Cleanliness Check in was fine and room was clean, kitchen was a nice touch, facilities were well maintained & there was a convenient shop over the road. The car park was full on arrival, but we were told we could park outside until 9:30am in the 30 minute area. Pool was out of commission and WiFi didn't work from 11pm until when we checked out. Weren't given our drinks voucher. Honestly? Would be expecting monetary compensation as half of what was promised wasn't delivered. Complained to the staff to reception several times, and they didn't seem to care. I asked if I could use the alternate WiFi as the guest one wasn't working and I was told that wasn't for guests. Didn't have breakfast as had read previous reviews that weren't particularly positive. ![](https://a.travel-assets.com/ugc/hotel-reviews/a53993ee-7d5f-42c3-adcd-2133931e8413-1754066270725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rebecca Stayed 1 night in Jul 2025 ### 8/10 Good #### Howard 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kitchenette was a surprise bonus - never seen that before, but there were no bowls only plates. Like the separate bunk bed area for the children. ##### Howard Stayed 1 night in Aug 2024 ### 8/10 Good #### Brian 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As others have mentioned before, if arriving by car, use the parking by the church. Its free between 18.00 and 09.00 and far cheaper and easier to access than the mercure underground parking (€15). ##### Brian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Peter 1 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Propere kamers ##### Peter Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Greta 9 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New property/comfortable Check in person was very helpful. The room had less floor space than most rooms we have stayed in but was very well appointed with lighting and amenities. We would recommend it to friends. ##### Greta Stayed 1 night in May 2023 ### 8/10 Good #### Louise 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a beautiful room, bathroom and swimming pool. Front desk staff is very friendly! Only bad thing I have to say is that you only get 2 towels and there are no towels at the swimming pool? Very strange. Also good to know: there are no bathrobes or slippers. It's a very standard room. Also do not expect a lot from the airconditioning. A lot of functions are blocked and we were really hot through the night. ##### Louise Stayed 1 night in Sep 2024 ### 8/10 Good #### Jan Mario 16 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is new and the room we had was well laid out for family with kids. When walking in there is a nook with bunk beds. The a small kitchen and the a queen bed. Only downside was that ac did not work and the removed parking charge to address this inconvenience. Keep in mind that many of the restaurants closed their kitchen at 1830. The hotel kitchen was not open at all. ##### Jan Mario Stayed 1 night in Jul 2023 ### 8/10 Good #### Roman 26 Aug 2023 Liked: Property conditions & facilities If it wasn't for a very minimal breakfast I'd rate this hotel higher, but the breakfast might come as a disappointment. It was hard for the team to cope with the fully booked property as utensils, coffee cups, clean plates were almost missing half an hour before closing. The variety of hot meals was also very basic. On the other hand it is absolutely fantastic for a hotel to have EV charging points in the garage. Thank you for that. ##### Roman Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Robert 13 Aug 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Nice hotel stay ruined by poor dining experience Nice hotel in the centre of Han sur Lesse, about 19 minutes walk from the caves / animal park complex. As the car park was already full we were told we should simply find a space on the street and move the car the next morning by 8am when street parking would be charged again. The low point of our one night stay though was dinner: although food was nice the service was amongst the worst I have ever experienced. Two hours for a two-course dinner (starter and main), including being asked halfway through if we were ready for dessert when we had been waiting for an hour for our main course; then being given the wrong food. And not a word of apology for the chaos throughout, or even a glance from the staff. I’d like to think this was a one-off due to staff being (or looking) untrained but I would not be willing to try again ##### Robert Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Ayfer 19 Jun 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Not what it promises In the last leg of our driving holiday, I specifically chose a Mercure hotel as we were going to be driving for 7/8 hours and I wanted a hotel I could trust to give us quality rest. I found the Mercure Hun-Sur hotel, made sure it had a restaurant, as our intention was to have a drink and a meal and go to sleep. An hour after I booked, I received an email saying that the restaurant will be closed. This upset our plans but the same email said there will be bar food available, which was fine for us. Unfortunately, once checked in we were informed that the bar food wasn’t available either. Not only that, they couldn’t even prepare a cheese platter or a sandwich for us. To add insult to injury, there were no eateries open in the village which meant we had to get back in the car and drive to another town, which was the least thing we wanted to do at that time. Because of this distress caused at a time when we needed rest and calm, I respectfully ask that I’m refunded the price of the room which was charged to my card. ##### Ayfer Stayed 1 night in Jun 2024 ### 8/10 Good #### Carsten 30 Jul 2023 Liked: Staff & service, property conditions & facilities, room comfort #### Yes we would come back... We had a nice familyroom with fridge, microwave and cooking posibility. Nespresso and water. Very nice. First night on arrival the aircon didn't work. Next morning we got a much better room and a working aircon. Great service, thanks Mercure. \*\*\*\*\* Beds were very comfy, pillows well you know, if it is not your own... Area around the hotel is very beautyfull. Breakfast is good. Pool is very nice. Last whole day we asked the staff to indicate the way to the biggest Carrefour to us. We got a trip to France to see a nice town. Again great service staff.. \*\*\*\*\* When we got back from our trip to France however..... The room hadn't been cleaned. Not very nice. Wet towels lying on the floor, trashcan full. etc etc.... The staff, only one person, did a great job. New towels, new toiletpaper, new coffee, free drinks (beer) So what to say ? Hotel concierge service: GREAT JOB AND SERVICE Hotel cleaning: NOT OK We did't get a refund, should we????? Yes two major bummers = refund.... Would I come again? Yes without hesitation. ##### Carsten Stayed 4 nights in Jul 2023 ### 8/10 Good #### Sebastien 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superbe mais literie beaucoup trop ferme ##### Sebastien Stayed 1 night in Oct 2025 ### 8/10 Good #### Sebastien 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superbe hôtel personnel très sympathique, le seul bémol la literie très bonne qualité mais extrêmement ferme un surmatelas serait le top.... ##### Sebastien Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Denise Van 28 Aug 2025 Tout était super: chambres,réception, piscine et surtout le restaurant. ##### Denise Van Stayed 1 night in Aug 2025 ### 8/10 Good #### Geert 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities goed ontbijt ##### Geert Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotel de la Source](https://www.expedia.co.uk/Stavelot-Hotels-Hotel-De-La-Source.h3930139.Hotel-Information) > > [Hotels in Berlin](https://www.expedia.co.uk/Berlin-Hotels.d179892.Travel-Guide-Hotels) > > [Palace Catania | UNA Esperienze](https://www.expedia.co.uk/Catania-Hotels-Palace-Catania-UNA-Esperienze.h1193988.Hotel-Information) > > [Shangri-La Eros, New Delhi](https://www.expedia.co.uk/Delhi-Hotels-Shangri-La-Eros.h1304393.Hotel-Information) > > [Hotels with Waterpark in Mykonos](https://www.expedia.co.uk/Mykonos-Hotels-Waterpark-Hotel.0-0-d1707-twaterparkhotel.Travel-Guide-Filter-Hotels) > > [Paschoe House](https://www.expedia.co.uk/Crediton-Hotels-Paschoe-House.h17421565.Hotel-Information) > > [La Sella Premium Lifestyle Apartments](https://www.expedia.co.uk/Denia-Hotels-The-Residences-La-Sella-Apartments.h27310099.Hotel-Information) > > [Dreams Beach Sharm el Sheikh](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Dreams-Beach-Sharm-El-Sheikh.h1692568.Hotel-Information) > > [The Old Piggery Guest Accommodation](https://www.expedia.co.uk/Bedford-Hotels-The-Old-Piggery-Guest-Accommodation.h8027293.Hotel-Information) > > [Hisar Holiday Club](https://www.expedia.co.uk/Fethiye-Hotels-Hisar-Holiday-Club.h10971377.Hotel-Information) > > [Ibis Styles East Perth](https://www.expedia.co.uk/Perth-Hotels-Ibis-Styles-East-Perth.h36476714.Hotel-Information) > > [L'Esprit Sain](https://www.expedia.co.uk/Malmedy-Hotels-LEsprit-Sain.h18263752.Hotel-Information) > > [Radisson Collection Hotel, Old Mill Belgrade](https://www.expedia.co.uk/Belgrade-Hotels-Radisson-Collection-Hotel.h8313059.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to El Quseir (RMF)](https://www.expedia.co.uk/lp/flights/man/rmf/manchester-to-marsa-alam) > > [Flights from Southend-on-Sea (SEN) to Munich (MUC)](https://www.expedia.co.uk/lp/flights/sen/muc/london-to-munich) > > [Flights from Honolulu (HNL) to London (LHR)](https://www.expedia.co.uk/lp/flights/hnl/lhr/honolulu-to-london) > > [Flights from Birmingham (BHX) to Accra (ACC)](https://www.expedia.co.uk/lp/flights/bhx/acc/birmingham-to-accra) > > [Flights from Heraklion (HER) to Chania (CHQ)](https://www.expedia.co.uk/lp/flights/her/chq/heraklion-to-chania) > > [flights from edinburgh airport](https://www.expedia.co.uk/lp/airports/edi/flights-from-edinburgh-airport) ### Activities > [Things to do in La Rochelle](https://www.expedia.co.uk/Things-To-Do-In-La-Rochelle.d2133.Travel-Guide-Activities) > > [Things to do in Ifrane](https://www.expedia.co.uk/Things-To-Do-In-Ifrane.d180504.Travel-Guide-Activities) > > [Things to do in Sa Coma](https://www.expedia.co.uk/Things-To-Do-In-Sa-Coma.d182383.Travel-Guide-Activities) ### Packages > [Gale Beach](https://www.expedia.co.uk/Gale-Beach-Algarve.d6118642.Attraction) > > [Montreal Holidays](https://www.expedia.co.uk/Montreal.d178288.Holidays-City-Breaks) > > [Santa Pola Holidays](https://www.expedia.co.uk/Santa-Pola.d6025700.Holidays-City-Breaks) ### Holiday Rentals > [Spain Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Spain.d166.Holiday-Rental-Destinations) ### General > [Visit Flingern Nord](https://www.expedia.co.uk/Dusseldorf-Flingern-Nord.dx6003780)