Riviera Shores Beach

Unfortunately, our stay was extremely disappointing due to multiple issues throughout the property. There were several large events taking place during our stay, and the lawn and common areas consistently smelled like a bar or fraternity house due to the amount of alcohol being consumed. Because of this, we did not feel comfortable using many of the hotel amenities, including the pool. At night, wedding guests continued partying in their rooms well into the early morning hours. The hotel felt more like a college dorm or apartment complex than a resort, with people partying at all hours. Security was unable to get the situation under control, and eventually the police were called. The following day, we were horrified to see that a member of one of the wedding parties was taken away by ambulance under what appeared to be very serious circumstances. We ultimately asked to move rooms. Unfortunately, we were moved from our suite into a smaller standard room. The air conditioning in our original suite also did not work properly, and we slept terribly the first night. The front desk appeared significantly understaffed. Nearly every time we needed assistance, there was a line and a considerable wait. The standard room we were moved to on the marina side was also disappointing. It felt dated and run down, and the bathroom felt grungy and not particularly clean. We stayed for five nights and paid approximately $3,000, and the experience was absolutely not worth what we paid.